Great amenities!. Love sauna, the Steam room, the towel services.....it is great for all kind of classes.... more
Still closed for covid-19. It's a independently owned and operated Planet Fitness, they keep advertising their open. Everytime I go down there they are closed. The Fashion Square Mall is still open.... more
My 1st and last visit. A member with the black card asked me to accompany him to the gym. On the way there I contemplated if might join. I accidentally left my earbuds at home. I asked if they had any and was told it would be $5.... more
Kate was amazing! She gave me really good advice on washing leggings since I had some issues with my align pair. Very helpful customer service 5 stars!. Out of every store I've been to--under ANY circumstance --this had to be the absolute most disappointing customer experience.... more
I submitted a webform recently and wanted to follow up. Facility Solutions Outsourcing Services specializes in providing janitorial services. Would you be open to a free janitorial estimate from our company?.... more
Great crew, fantastic equipment selection and very clean. Wonderful personal trainers. Just be careful when joining and signing contracts. They'll try to penalize you if you need to cancel early.... more
If you've been the victim of fraudulent/unauthorized charges to your credit/debit card by this company, I urge you to file a complaint with FTC . Google it, go to the official website, and follow the instructions.... more
The LA fitness gym is great, but the Smoothie Cafe is an absolute joke. When they are open there is never anyone here. The employees are always either on break or just straight up not here.... more
The company is awful. I have tried for 8 months to cancel my membership. No one ever calls back. No email or text rest. This place is ridiculous. They are not accommodating or in any way helpful.... more
At first it was ok but the customer service here is very poor when dealing with difficult situations as I'm a store manager myself with a retailer...there has been 3 different episodes and anytime a business has you feeling distance from them you really become hesitant to go back there.... more
The equipment is updated and clean and the staff is mostly friendly and helpful. This is a much nicer and better laid out gym than before the renovation.. Clean! Infrared sauna! Waiting for better classes.... more
Check the door before you enter, they have a hilarious sign saying "No Water Bottles Allowed Inside". This is only because Jimmie wants to sell you his over priced water in a gym without a water fountain.... more