Reviews

Rated 3.2/5 based on 34 customer reviews.
March 19, 2020 14:05

I think this 24 hr. Fitness is in a convenient location, plenty of parking. But, a lot of the equipment is broken. Most of the upright bicycles don't work properly: don't have heart rate monitors working, the tension between the pulley and the Cadence is loose on most, and the computer readouts don't work properly. I like the club, but there's a lot of dust on the equipment and in some of the upper spaces over by the basketball courts. One person told me it's because of the location that we don't get equipment fixed and maintained as well as other 24-hour facilities. I go to the Imperial 24-Hour Fitness because it's in my neighborhood and I see a lot of my friends there. These are small adjustments that can be made to make this club a better place to work out and stay healthy.
Thank you for listening.
Loving Life Savoy

December 16, 2019 19:01

I had a tour and some excellent tips from one of the Trainers there. Nick took the time to show me around and teach me some workouts that I will definitely be using for my routine. He went above and beyond and is very passionate about health and fitness. If you are in need of some motivation and would like a trainer do not hesitate to ask for Nick!

December 16, 2019 19:01

I had a tour and some excellent tips from one of the Trainers there. Nick took the time to show me around and teach me some workouts that I will definitely be using for my routine. He went above and beyond and is very passionate about health and fitness. If you are in need of some motivation and would like a trainer do not hesitate to ask for Nick!

October 22, 2019 12:02

The equipment at this gym breaks and remains broken for months. No matter who I talk to at the gym or how many times I bring it to their attention it remains broken. There are currently four exercise bikes broken , two of f them have been broken fir over a year. The bathrooms and showers are scary. I wonder what health codes are constantly overlooked. This my closest gym and I appreciate a gym that I can call home but remain with no desire to attend this gym. I have to force myself to go there. I wish we could have a gym that we can be proud of.
Anonymous

October 17, 2019 15:48

24 hour fitness with a membership is fantastic , however without it is an absolute nightmare. I hadn't been to a 24 hour fitness in almost a year. Myself, wanting a three day guest pass, thinking it would be a straightforward process was dumbfounded with the strong arm hustling tactics the staff employed. Look I understand trying to sell something but I'm only here for vacation and needed a place to temporarily workout at so I could then go back to my baseball team in LA and workout there once I left San Diego. Well at least I know that I'll be joining golds gym when I decide to get a gym membership again.

November 26, 2018 16:05

If you're interested in swimming classes Sonia has Aqua Classes on Monday, Wednesday, and Friday's from 12:15pm to 1:15pm. These classes are included with your gym membership. Come give the classes a try and feel great afterwards!!!

September 14, 2018 12:58

Came here with a 3-day pass as I was finally considering getting a gym membership here. The pool area is great and the location is very nice however some of fitness class instructors need a lesson on how to speak to people.

The aqua class instructor Sonia was very condescending to an older gentleman of Asian descent. She asked the gentleman to wait until her class was over and to remove his feet from the pool steps but it was very clear the man didn't understand English. Her tone of voice was very rude, she spoke to this man like he was a child. She then proceeded to call him a nasty person for not understanding. The whole pool area watched her berate this man until another patron stepped in to translate.

Speaking with another patron revealed that Sonia is often like this so they avoid her. Her behavior absolutely destroyed the vibe of the area. I was very disappointed that someone who lives here in southern California, especially a Latina woman, would be so nasty to person for not understanding English.

However the other staff members especially at the front were great. It's a shame all their hard work gets overshadowed by such behavior.

August 20, 2018 10:52

This place is a mess.
The staff is nice but this gym definitely needs work, it's always dirty, always a few machines broken.
it's the gym, I get it, what's a little dirt... But the dumbbells are EVERYWHERE, so it's rare to find a set of two of the same weights together.
Definitely need a better system to keep stuff organized.

August 20, 2018 10:52

This place is a mess.
The staff is nice but this gym definitely needs work, it's always dirty, always a few machines broken.
it's the gym, I get it, what's a little dirt... But the dumbbells are EVERYWHERE, so it's rare to find a set of two of the same weights together.
Definitely need a better system to keep stuff organized.

August 8, 2018 14:52

Its interesting that people speak about a dirty facility and dont realize they contribute to the thing they loathe. No street shoes or workout shoes in the steam and sauna. No fragrant items in the steam and sauna. Take a shower (not a rinse) when using any spa facilities (sauna, steam, swimming, jacuzzi are spa facilities) after and not during your workout. Headphone are so you can hear your music, not everybody else wants hear your music. Heck some of us truly want quiet. Shut up in the steam and sauna. These things piss people off and they expect personnel to babysit you numnuts. Thats not how it should be. Each of you need to step up and do the right thing(and you know that). The change begins with YOU....

August 8, 2018 14:52

Its interesting that people speak about a dirty facility and dont realize they contribute to the thing they loathe. No street shoes or workout shoes in the steam and sauna. No fragrant items in the steam and sauna. Take a shower (not a rinse) when using any spa facilities (sauna, steam, swimming, jacuzzi are spa facilities) after and not during your workout. Headphone are so you can hear your music, not everybody else wants hear your music. Heck some of us truly want quiet. Shut up in the steam and sauna. These things piss people off and they expect personnel to babysit you numnuts. Thats not how it should be. Each of you need to step up and do the right thing(and you know that). The change begins with YOU....

July 31, 2018 20:18

Ive been a member of 24 Hour Fitness for 20 years. I can always get my workout in at any of their many clubs located just about everywhere I go. And you cant beat the cost!

July 18, 2018 00:30

It's the best location& all the staff are like family 5 star for real!

July 9, 2018 11:45

Received a three day pass on their website. I have not been a member for over 6 years, the pass says can not been a member in the last 6 months, the staff would not let me use the three day pass without putting money down because I had a membership over six years ago. How is putting money down to work out a free pass? All I asked for was to let me use the 3 day pass before setting up a monthly membership and 24 hour fitness staff refuse.

June 18, 2018 15:12

Try n go everyday... no whiny people there... only people who want to work!

June 18, 2018 02:36

I go downtown Chula Vista , mission Valley, Miramar, college Grove, bonita and other 24 hour fitness. And none of them have a locker room as bad as this gym. No toilit paper, no shower head, you have to bring in plyers when the shower nozzels are missing. The rest of the gym beautiful.

June 8, 2018 09:18

The showers could use more frequent checks for soap and the faucet water pressure is low making it difficult to shave. Decent amount of space but sometimes can be packed when I go in around 3pm.

May 10, 2018 12:31

I go mainly for the pool. The aquatic classes for seniors is fantastic and I highly recommend it! Staff is great, friendly and helpful!

April 7, 2018 09:50

Plenty of workout equipment. There are also plenty of cardio machines. It's never really too crowded so you can actually utilize all the types of equipment. Great gym and they have vfey friendly staff members.

April 1, 2018 13:25

My favorite one so far. I work in downtown and the 24 hr fitness there sucks. But the one in Imperial is huge, has more equipment and the staff is wonderful.

March 16, 2018 23:03

Great gym. Lots of equipment but usually packed so a little tricky at times trying to get the right machine or weights. The staff is really helpful and encouraging. All in all very satisfied.

March 14, 2018 14:26

I'm literally on the third treadmill that barely works. The first one seemed to not even work, the secons treadmill seemed to be powered on just not functioning. I feel like this placw is extremely unsecure and not up to date with maintenance. Stay away from here.

March 1, 2018 13:28

Wish there were more bench presses. Lockers are seldom clean. Feels like a quick-n-go gym not fitness center.

January 22, 2018 21:59

Very nice gym. Way better than the other closest ones. Everybody complaining about old weights never worked out on rusty dusty benches in backyards. Staff is always cool. Does get crowded between 6 and 9

January 11, 2018 22:58

Spacious women's locker room. Upstairs weights, Group X room, basketball court. Downstairs cardio machines. Parking all around the building. The showers are clean, modeled like those at 24 hr on Balboa ave.

December 7, 2017 23:16

Not very clean, managers dont pay attention to important equipment problems ,takes for ever to fix or replace anything A lot of the treadmills are in unacceptable condition considering what people pay. You would think that since its one of the busiest 24hr would take better approach to have good management to keep the place way better and keep it full. Have a good lock when visiting. Lol

November 17, 2017 23:47

Love the gym and the staff here. Shannon Is someone who will always greet you and make you feel welcomed..Every time i come into the gym and see her she is working very hard.

November 14, 2017 18:55

Had to edit after a week. Anyone heard of a gym asking for an id to sign out 5 lb wheights or bar clamps? Well I just did. So stupid. New on the outside. Old, outdated, dirty on the inside. Machines are ripped and falling apart. Closest gym to my house about the only reason I come.

October 20, 2017 06:33

Be aware ,wasnt told about charges for my membership now its been almost month checking in wasnt aware of any charges was done not pleased about this at all to an i just got connected today ..But overall gym i love

October 20, 2017 06:33

This location is my go to gym and is always clean. Staff is very attentive.

October 20, 2017 06:33

Less than clean and crowded at 8pm weights are scattered all over you have to hunt down dumbbells. Staff is friendly and helpful.

October 20, 2017 06:33

One of the better "sport" 24 hour fitnesses. Has a basketball court and Olympic lifting area with bumper plates. The general free weight area is a bit small though.

October 20, 2017 06:33

great gym
crowded on times
fries that needs more equipment on times.

April 11, 2017 14:14

EDIT(I posted up more pictures of this filthy place)
Been coming here on and off since they opened. They need to start cleaning the restrooms and lockers more, 2-3 nights out of the 7 there's no soap in the dispenser for the showers, basketball courts floor is always slippery due to dust and we as the players sometimes have to sweep it ourselves. When I've told staff that certain machine isn't working properly as in something feels loose,mechanical, it never or hardly ever gets fixed. 30$ a month on average for everyone and they don't even have good basketballs, seems like rugby balls with lumps on em all oval shaped. Didn't have that problem with the super sports gym up in balboa though, learn from them staff and management.

One more thing. I find it funny that over the summer heat up at the courts the ac is sometimes off and feels like we're playing basketball inside the sauna. I've brought it up once, they came to check it out and they had no idea how to turn on the air. Will probably start driving a little further to the super sports gym or change gyms altogrther.

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