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- Address:2408 E Main St, Columbus, OH 43209
- Phone:(614) 824-2082
- Website:http://www.snapfitness.com/gyms/bexley-oh-43209/1671
- Rating:3.5
- Hours: 24 hours
Snap Fitness
Reviews
Rated 3.5/5 based on 25 customer reviews.
Rebecca Walton
August 14, 2019 05:57
This is like a "to-go gym"....it's small and has no locker rooms, but it's very clean with modern atmosphere and equipment. Perfect for getting in a quick workout
Luke Cassidy
January 3, 2019 21:59
Love it,only thing needs attention the scale needs batteries and most nights all the towls are gone.
A Google User
August 1, 2018 06:25
Matthew Lennon, Snap Fitness District Manager, insists on charging me for the month of August when I cancelled in July. This is in the contract, but I was unaware. I had been a member for over 18 months and had another 2 family members on my account for 12 months. I paid two yearly 20.00 equipment charges only to see one piece of equipment added while other pieces were removed. The facility is dirty and the staff turnover is very high. There are rarely any clean towels or equipment wipes. The place is just a terrible operation and not at all worth the 50.00 a month. There are numerous other facilities in the Columbus area that provide a much better experience for that price or lower. My advice is to avoid this facility and take your business to a reputable operation.
MICHAEL NOON
August 1, 2018 06:25
Matthew Lennon, Snap Fitness District Manager, insists on charging me for the month of August when I cancelled in July. This is in the contract, but I was unaware. I had been a member for over 18 months and had another 2 family members on my account for 12 months. I paid two yearly 20.00 equipment charges only to see one piece of equipment added while other pieces were removed. The facility is dirty and the staff turnover is very high. There are rarely any clean towels or equipment wipes. The place is just a terrible operation and not at all worth the 50.00 a month. There are numerous other facilities in the Columbus area that provide a much better experience for that price or lower. My advice is to avoid this facility and take your business to a reputable operation.
A Google User
June 7, 2018 20:51
I was a member with Snap for 6 months. This month my personal trainer abruptly left. I phoned to let them know that I did not want another trainer since this was my last month, and wanted to know if I could get my $320.00 back. Brock, the manager, refused to give my money back for the personal training sessions, even though I did not have them because my trainer had left. I have now cancelled my membership with Snap, and the manager gave me a credit for this month's membership, even though they have a policy where one has to give them a month's notice, once I had explained the situation to her. Be very careful with Prescribe Fit; they will try and fleece you. They do not care about their customers--only how much money they can make off of you!
Zia&Ayesha Abdullah
June 7, 2018 20:51
I was a member with Snap for 6 months. This month my personal trainer abruptly left. I phoned to let them know that I did not want another trainer since this was my last month, and wanted to know if I could get my $320.00 back. Brock, the manager, refused to give my money back for the personal training sessions, even though I did not have them because my trainer had left. I have now cancelled my membership with Snap, and the manager gave me a credit for this month's membership, even though they have a policy where one has to give them a month's notice, once I had explained the situation to her. Be very careful with Prescribe Fit; they will try and fleece you. They do not care about their customers--only how much money they can make off of you!
A Google User
April 16, 2018 15:50
I love the space and I feel that there is a really great selection of equipment for the size of the faculty. Also like that there is a studio connected to the gym as well as a smoothie shop. It's so clean and I just love the vibe of the place.
Kristin Mihoci
April 16, 2018 15:50
I love the space and I feel that there is a really great selection of equipment for the size of the faculty. Also like that there is a studio connected to the gym as well as a smoothie shop. It's so clean and I just love the vibe of the place.
Jon Gullett
April 7, 2018 09:43
Canceled membership, joining OrangeTheory down the street: I rarely write reviews, especially negative ones, but this experience was the top of stupidity. I've been a member at this gym for a year and about three months. I joined at the new year because, I like many people want to get in shape. I chose the yearly membership that renewed monthly. Unfortunately, I expected to go more often than I did, but a family sickness interfered. Nevertheless, my only trouble began when my Visa card changed ownership and switched to Amex. I knew it would create problems, so I went up there a few times to get my payment information updated. I was unable to do this three or four times because the posted hours were not attended. Moreover, I once I did update my payment information, I still couldn't get in because I had to resign the agreement, which they never sent to my email (they didn't know that they didn't have it on file). No big deal, I'm a patient guy. About a week later, a person helped me out, let me into the gym, enabled me to sign the documents, and attempted to address my still malfunctioning key card. She couldn't figure out how to reset my old card, so she gave me a new card--I then had two cards. A few days later I stopped back and neither card worked. No big deal, I'll just get them to help me again and have them refund my money again. Well, a few days pass, and I get a bill for $95. I have no idea how $95 could have been charged to my account, but it was... still no access. I sent my wife up there a few times to try the card and ascertain the problem, but to no avail. Today was the last straw. I went up, expecting to cancel my account and turn in my cards and get my money refunded, but the manager, could do it, but was unwilling to do it at that moment. He said that he'd contact me. Understand that I'd been up there for about 2 hours out of my own time trying to get this situation resolved, and then lazy bones couldn't get it resolved while I waited. All I really wanted was my money refunded. He asked me if I had been in to see the manager before. I exclaimed that I had and that I had two entry cards. I think I called him "thick" at this point because I had mentioned this and he couldn't seem to understand why I had two key cards. Anyway, he told me he was able to refund my money, but that he wouldn't until he checked it out. I told him that seems unreasonable given the amount of time I've spent on this--I said I'd wait. He said he'd do it at the end of the day. After a few curse words, and more arguing he wouldn't do anything for me. I finally canceled my membership through my credit card and left my key cards there for the troglodyte to inventory. Frankly, this isn't hard, just refund my money for the time where my access to the gym was precluded (what like I'm arguing over the week given that I paid for a whole year without using the gym???). Then apologize for all the missed opportunities, wasted time, and misunderstanding. Finally, let's just joke about how computers are stupid and caused this whole problem in the first place. Instead, I get to waste 2 hours of my time, get denied entry to the gym for about a month even after jumping through hoops, and finally get charged $95 for 1+ months of membership ($32), an annual fee, and who knows what else.
Jonathan Gullett
April 7, 2018 09:43
Canceled membership, joining OrangeTheory down the street: I rarely write reviews, especially negative ones, but this experience was the top of stupidity. I've been a member at this gym for a year and about three months. I joined at the new year because, I like many people want to get in shape. I chose the yearly membership that renewed monthly. Unfortunately, I expected to go more often than I did, but a family sickness interfered. Nevertheless, my only trouble began when my Visa card changed ownership and switched to Amex. I knew it would create problems, so I went up there a few times to get my payment information updated. I was unable to do this three or four times because the posted hours were not attended. Moreover, I once I did update my payment information, I still couldn't get in because I had to resign the agreement, which they never sent to my email (they didn't know that they didn't have it on file). No big deal, I'm a patient guy. About a week later, a person helped me out, let me into the gym, enabled me to sign the documents, and attempted to address my still malfunctioning key card. She couldn't figure out how to reset my old card, so she gave me a new card--I then had two cards. A few days later I stopped back and neither card worked. No big deal, I'll just get them to help me again and have them refund my money again. Well, a few days pass, and I get a bill for $95. I have no idea how $95 could have been charged to my account, but it was... still no access. I sent my wife up there a few times to try the card and ascertain the problem, but to no avail. Today was the last straw. I went up, expecting to cancel my account and turn in my cards and get my money refunded, but the manager, could do it, but was unwilling to do it at that moment. He said that he'd contact me. Understand that I'd been up there for about 2 hours out of my own time trying to get this situation resolved, and then lazy bones couldn't get it resolved while I waited. All I really wanted was my money refunded. He asked me if I had been in to see the manager before. I exclaimed that I had and that I had two entry cards. I think I called him "thick" at this point because I had mentioned this and he couldn't seem to understand why I had two key cards. Anyway, he told me he was able to refund my money, but that he wouldn't until he checked it out. I told him that seems unreasonable given the amount of time I've spent on this--I said I'd wait. He said he'd do it at the end of the day. After a few curse words, and more arguing he wouldn't do anything for me. I finally canceled my membership through my credit card and left my key cards there for the troglodyte to inventory. Frankly, this isn't hard, just refund my money for the time where my access to the gym was precluded (what like I'm arguing over the week given that I paid for a whole year without using the gym???). Then apologize for all the missed opportunities, wasted time, and misunderstanding. Finally, let's just joke about how computers are stupid and caused this whole problem in the first place. Instead, I get to waste 2 hours of my time, get denied entry to the gym for about a month even after jumping through hoops, and finally get charged $95 for 1+ months of membership ($32), an annual fee, and who knows what else.
A Google User
April 7, 2018 09:43
Canceled membership, joining OrangeTheory down the street: I rarely write reviews, especially negative ones, but this experience was the top of stupidity. I've been a member at this gym for a year and about three months. I joined at the new year because, I like many people want to get in shape. I chose the yearly membership that renewed monthly. Unfortunately, I expected to go more often than I did, but a family sickness interfered. Nevertheless, my only trouble began when my Visa card changed ownership and switched to Amex. I knew it would create problems, so I went up there a few times to get my payment information updated. I was unable to do this three or four times because the posted hours were not attended. Moreover, I once I did update my payment information, I still couldn't get in because I had to resign the agreement, which they never sent to my email (they didn't know that they didn't have it on file). No big deal, I'm a patient guy. About a week later, a person helped me out, let me into the gym, enabled me to sign the documents, and attempted to address my still malfunctioning key card. She couldn't figure out how to reset my old card, so she gave me a new card--I then had two cards. A few days later I stopped back and neither card worked. No big deal, I'll just get them to help me again and have them refund my money again. Well, a few days pass, and I get a bill for $95. I have no idea how $95 could have been charged to my account, but it was... still no access. I sent my wife up there a few times to try the card and ascertain the problem, but to no avail. Today was the last straw. I went up, expecting to cancel my account and turn in my cards and get my money refunded, but the manager, could do it, but was unwilling to do it at that moment. He said that he'd contact me. Understand that I'd been up there for about 2 hours out of my own time trying to get this situation resolved, and then lazy bones couldn't get it resolved while I waited. All I really wanted was my money refunded. He asked me if I had been in to see the manager before. I exclaimed that I had and that I had two entry cards. I think I called him "thick" at this point because I had mentioned this and he couldn't seem to understand why I had two key cards. Anyway, he told me he was able to refund my money, but that he wouldn't until he checked it out. I told him that seems unreasonable given the amount of time I've spent on this--I said I'd wait. He said he'd do it at the end of the day. After a few curse words, and more arguing he wouldn't do anything for me. I finally canceled my membership through my credit card and left my key cards there for the troglodyte to inventory. Frankly, this isn't hard, just refund my money for the time where my access to the gym was precluded (what like I'm arguing over the week given that I paid for a whole year without using the gym???). Then apologize for all the missed opportunities, wasted time, and misunderstanding. Finally, let's just joke about how computers are stupid and caused this whole problem in the first place. Instead, I get to waste 2 hours of my time, get denied entry to the gym for about a month even after jumping through hoops, and finally get charged $95 for 1+ months of membership ($32), an annual fee, and who knows what else.
Tom Krouse
January 16, 2018 14:07
I love the space and layout. It has all the equipment I need, and is so convenient. I love that Native juice can immediately serve my nutrition needs post workout.
kathryn kozelek
January 15, 2018 20:54
Used to be good when they opened. Now the back room is often closed off for private training (yes, private training) and Studio classes. Going to end my membership as no one gives a damn anymore. Sad.
YAM YAM
December 14, 2017 10:14
The SevenStudios addition classes interfere with using the room for customers that don't sign on. Perhaps, partitioning the yoga/spin/stretch space would assist customers with their workouts. Thank you.
A Google User
December 12, 2017 12:28
The staff and my trainer are totally into helping you reach your goals whatever they may be. They professionally encourage you to reach them in every session, & yet personally prepare & instruct an individual plan that fits your own body issues to accomplish where you want to be. A little pricey but well worth it. I appreciate their dedication, guidance & help.
Joanne G.
joanne gandee
December 12, 2017 12:28
The staff and my trainer are totally into helping you reach your goals whatever they may be. They professionally encourage you to reach them in every session, & yet personally prepare & instruct an individual plan that fits your own body issues to accomplish where you want to be. A little pricey but well worth it. I appreciate their dedication, guidance & help.
Joanne G.
Riordan McClain
November 7, 2017 15:17
Great workout space. All the weights and equipment you need in a clean environment. I'm very impressed by the table and wall at the entrance!
Alexandra Grimes
October 23, 2017 04:15
Just joined- not a very large gym but very nice and clean. Good machines/equipment. Easy parking. Hoping that there are classes offered for members.
daniel white
October 23, 2017 04:15
Snap is easy and convenient and affordable. The treadmills are better than most and the weight training equipment is sufficient. the new studio is such a great resource. I have taken a couple yoga classes in the new and it was a great experience. I work out at Snap 5 times a week. The staff are great and always friendly.
Marvin Hudson
October 23, 2017 04:15
So spacious..i will be back
Aron Rogers
October 23, 2017 04:15
Convenient hours and the new space looks great.
M Zone
October 23, 2017 04:15
Nicest snap in Columbus area...
Alexandra Grimes
September 6, 2017 23:44
Just joined- not a very large gym but very nice and clean. Good machines/equipment. Easy parking. Hoping that there are classes offered for members.
M Zone
April 16, 2017 13:59
Nicest snap in Columbus area...
daniel white
February 17, 2017 10:32
Snap is easy and convenient and affordable. The treadmills are better than most and the weight training equipment is sufficient. the new studio is such a great resource. I have taken a couple yoga classes in the new and it was a great experience. I work out at Snap 5 times a week. The staff are great and always friendly.