Steven Hinds
October 23, 2017 03:57
Nick picolo, may be the worst customer service manager I have ever dealt with. I went in before Christmas (2016) to take your and try club out. He verbally assaulted me and said he would not give me a 5 day pass, even though in company website, it states 5 day pass, 1 time a year per person. He said I was in in 2013 and I already tried club out.
I just went in and tried to redeem a 5 day pass, Jan 22, 2017, I said I came in to try out club and have friends that are interested, he said not interested, there in the biz of selling memberships, that I was on camera, they are a private club, and if I came back I would be arrested. I said nothing but looked in disbelief, and he said why are you looking imposing? Seriously?
I asked for the owners number. As a business owner myself, I would want to know knowing my employee was rude and turning people away. He refused to hand out owners info. Which leads me to believe Mr. Napoleon is the owner. Its public record, so I will find out and contact owner
Beware of Nick picolo at the power shack hilliard