| Tue | 05:00 am -10:00 pm |
| Wed | 05:00 am -10:00 pm |
| Thu | 05:00 am -10:00 pm |
| Fri | 05:00 am -09:00 pm |
| Sat | 07:00 am -07:00 pm |
| Sun | 07:00 am -05:00 pm |
I am also trying to stop my membership at this gym. The pool was closed over Thanksgiving break and the pool and workout facility was closed over the Winter holiday. All the while, I was paying for them to be closed while I have extra time to workout and the desire to be healthier. It was my goal to maintain my weight loss over the holidays and so I learned how to workout at home using YouTube for free since the gym I pay for was closed. The staff actually turned me away at the door twice in this process and suggested that I drive to a location in Santee during this time but it is inconvenient to drive that far from my house. How is this promoting a healthy lifestyle? Like most people, I have a very demanding schedule so when I make time in my day to workout and I have paid the membership, I expect to exercise and not be turned away. When I did go to another location and I went through the front door, the staff there asked me to wait because they said I had an NSF charge- which is completely ridiculous! They did not apologize for the accusation or for detaining me at the front door - that was the City Heights location on El Cajon Blvd. The only reason that I did not gain weight was because of my own determination. When I went into the La Mesa YMCA when it was finally open again, I didn't give them 10 days notice to cancel, I gave them 9 days and they still couldn't cancel and charged my account again so I'm stuck. No one even apologized for the further inconvenience. So that I don't waste my money, I am forced to drive out of my way because I don't want to continue to deal with this incompetent staff. They sure could charge my account immediately when I set up the membership but couldn't cancel it within 9 days. DO NOT JOIN THE LA MESA YMCA- you are better off on your own!
This YMCA is very small, with not too big of a selection of weights, and workout space. In addition, they only have one stair master, but a ton of available treadmills and stationary bicycles. The stair master is always in use when I'm there, and it's frustrating to not be able to use it, since it's my main form of cardio due to my knees. The staff is friendly, but this is not worth the high monthly cost. Most likely will be switching gyms soon.
If you are a swimmer--DO NOT COME HERE! The staff is completely incompetent when it comes to the pool. It is not a one-time thing. This week alone, their pool has been closed 3 days out of 4, and the weekend before last I spent 45 minutes driving around East County to find a Y whose pool WAS open because they couldn't give enough notice that they were closed again. I have been a swimmer my entire life, and not only is this pool one of the most poorly maintained I have ever seen (never vacuumed/cleaned, they FORGET TO ORDER CHLORINE, and the jacuzzi has ben under construction for over TWO YEARS because they can't get their act together) but they treat swimmers like second-class gym members and our complaints to staff and the aquatics director fall on deaf ears. Once, the pool was closed for 3 months (after telling us it would only be for a few weeks) and even though I am signed up for text notifications, they usually come in the middle of the day, very late notice (I am a morning swimmer) and vague--along the lines of "we SHOULD be open but just call tomorrow in case we aren't". Many times, the lifeguards don't show up (at least two have to be working for the pool to be open) and one time they called in a replacement who then announced to his coworker in front of the entire deck that his certificate had expired that day and he shouldn't even be working! When swimmers have complained to the lifeguards about the pool being dirty, or why YMCA staff can't keep the pool open, the lifeguards have made rude comments in reply, along the lines of "well I can kick you out of the pool now and clean it". One time, the only way us swimmers were able to convince the staff to vacuum was by threatening to call the health department.
The showers are old and since you can't control the temperature, there are days when they have been very cold and there's nothing we can do about it. My broke high school's pool from the 60s was better maintained and open more often than this one. THIS IS UNACCEPTABLE. Since joining the Y, I have not been able to work out as much as I would like. Many have mentioned that this Y in particular has a "culture of laziness" and that would certainly explain why they try to skate by on doing the bare minimum and take forever to get simple things done. The swimmers constantly have to remind the lifeguards to even put out the pace clock. My coworker also tries--TRIES--to swim here with her two daughters, and when the pool actually is open and she is able to get in, the lifeguards will harass her and say that she can't swim with two children at a time, even though both have passed the swim test MULTIPLE times.
I really am thinking of quitting soon--the only reason I have stayed as long as I have is because of the friends I have made here. But this has gone on for too long and I am sick and tired of missing my workout for the day simply because this pool can't be bothered to care.
If you are a swimmer--DO NOT COME HERE! The staff is completely incompetent when it comes to the pool. It is not a one-time thing. This week alone, their pool has been closed 3 days out of 4, and the weekend before last I spent 45 minutes driving around East County to find a Y whose pool WAS open because they couldn't give enough notice that they were closed again. I have been a swimmer my entire life, and not only is this pool one of the most poorly maintained I have ever seen (never vacuumed/cleaned, they FORGET TO ORDER CHLORINE, and the jacuzzi has ben under construction for over TWO YEARS because they can't get their act together) but they treat swimmers like second-class gym members and our complaints to staff and the aquatics director fall on deaf ears. Once, the pool was closed for 3 months (after telling us it would only be for a few weeks) and even though I am signed up for text notifications, they usually come in the middle of the day, very late notice (I am a morning swimmer) and vague--along the lines of "we SHOULD be open but just call tomorrow in case we aren't". Many times, the lifeguards don't show up (at least two have to be working for the pool to be open) and one time they called in a replacement who then announced to his coworker in front of the entire deck that his certificate had expired that day and he shouldn't even be working! When swimmers have complained to the lifeguards about the pool being dirty, or why YMCA staff can't keep the pool open, the lifeguards have made rude comments in reply, along the lines of "well I can kick you out of the pool now and clean it". One time, the only way us swimmers were able to convince the staff to vacuum was by threatening to call the health department.
The showers are old and since you can't control the temperature, there are days when they have been very cold and there's nothing we can do about it. My broke high school's pool from the 60s was better maintained and open more often than this one. THIS IS UNACCEPTABLE. Since joining the Y, I have not been able to work out as much as I would like. Many have mentioned that this Y in particular has a "culture of laziness" and that would certainly explain why they try to skate by on doing the bare minimum and take forever to get simple things done. The swimmers constantly have to remind the lifeguards to even put out the pace clock. My coworker also tries--TRIES--to swim here with her two daughters, and when the pool actually is open and she is able to get in, the lifeguards will harass her and say that she can't swim with two children at a time, even though both have passed the swim test MULTIPLE times.
I really am thinking of quitting soon--the only reason I have stayed as long as I have is because of the friends I have made here. But this has gone on for too long and I am sick and tired of missing my workout for the day simply because this pool can't be bothered to care.
Big dog friendly field. Tennis courts. Open area great for walking with trees so you can walk in the shade.
Big dog friendly field. Tennis courts. Open area great for walking with trees so you can walk in the shade.
They have not updated their water aerobic classes in years. Only one class at 1030 am which in the summer is dangerous because of exposure to ultra violet light. Pm and Sat classes many times u share pool with small children. They need to think of their seniors more and offer more aqua classes and get good instructors. The rest of the place is very good. Just poor aqua and directors change however remain inefficient and uncaring about seniors.
I would not recommend this place to anyone serious about weight lifting. I was accosted by some elderly employee the first time I grunted while deadlifting. If you have a noise policy, that should probably be mentioned when people sign up or at least posted in the weight area. Also, if it's your first time talking to a new client, perhaps a friendly introduction would be more appropriate than just rudely reprimanding someone who is simply minding their own business. I think perhaps they forgot what YMCA stands for. It's not supposed to be a retirement home.
Really enjoy going this location equipment is always clean and it it typically never crowded. The pool is also very nice.
Amazing place to get a relaxed, low key workout, on great NEW machines with TVs so i never miss my sports! they have done a great job keeping this facility clean and tidy and the staff are extremely friendly! i highly recommend!
It doesn't have the fields that the Santee ymca has, but the staff and atmosphere are excellent!
I would not recommend this place to anyone serious about weight lifting. I was accosted by some elderly employee the first time I grunted while deadlifting. If you have a noise policy, that should probably be mentioned when people sign up or at least posted in the weight area. Also, if it's your first time talking to a new client, perhaps a friendly introduction would be more appropriate than just rudely reprimanding someone who is simply minding their own business. I think perhaps they forgot what YMCA stands for. It's not supposed to be a retirement home.
I would not recommend this place to anyone serious about weight lifting. I was accosted by some elderly employee the first time I grunted while deadlifting. If you have a noise policy, that should probably be mentioned when people sign up or at least posted in the weight area. Also, if it's your first time talking to a new client, perhaps a friendly introduction would be more appropriate than just rudely reprimanding someone who is simply minding their own business. I think perhaps they forgot what YMCA stands for. It's not supposed to be a retirement home.
They have not updated their water aerobic classes in years. Only one class at 1030 am which in the summer is dangerous because of exposure to ultra violet light. Pm and Sat classes many times u share pool with small children. They need to think of their seniors more and offer more aqua classes and get good instructors. The rest of the place is very good. Just poor aqua and directors change however remain inefficient and uncaring about seniors.
They have not updated their water aerobic classes in years. Only one class at 1030 am which in the summer is dangerous because of exposure to ultra violet light. Pm and Sat classes many times u share pool with small children. They need to think of their seniors more and offer more aqua classes and get good instructors. The rest of the place is very good. Just poor aqua and directors change however remain inefficient and uncaring about seniors.
Really enjoy going this location equipment is always clean and it it typically never crowded. The pool is also very nice.
Amazing place to get a relaxed, low key workout, on great NEW machines with TVs so i never miss my sports! they have done a great job keeping this facility clean and tidy and the staff are extremely friendly! i highly recommend!
