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Tue 05:00 am -10:00 pm
Wed 05:00 am -10:00 pm
Thu 05:00 am -10:00 pm
Fri 05:00 am -09:00 pm
Sat 07:00 am -06:00 pm
Sun 08:00 am -05:00 pm
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Rated 2.3/5 based on 23 customer reviews.
March 11, 2020 05:01

I love working out there and staff seems very kind

March 10, 2020 23:46

Poorly run. Laden with absurd rules. Staff loves saying "unfortunately thats our policy" because they have endless policies that are impossible to justify. I have witnessed arguments at the front desk on multiple occasions and I've only been a member for 2 months.. canceling membership.

January 26, 2020 03:12

Wow! How a place can turn itself around. I have been a resident for all my life and know what it means to have a YMCA in our neighborhood. I can finally say that I feel Copley-Price now represents us. Their team is so much more diverse. Their membership management actually calls back, and in a timely manner. And their customer service is truly something I look forward to when I go there. I only have one suggestion. Longer hours.

December 21, 2019 15:19

Staff is very friendly and the facility really clean. A great and enjoyable place to workout .

August 17, 2018 15:02

Shameful what bad management and ill-trained staff can do to such a beautiful YMCA.

I grew going to the YMCA. I learned how to swim and play tennis at the Magdalena YMCA in Encinitas as child. Always had great experiences and made me think very highly of the YMCA.

No doubt, this is a great facility in terms of amenities and features, but if those amenities aren't maintained, then was it worth the investment?

Compared to other YMCA's, the big noticeable difference with this location is the general upkeep of the Locker Room. I can't speak about the Women's locker room, but the Men's locker room is not well maintained and generally in poor condition. Looking back, in other locations I recall always seeing the cleaning staff coming in and out of the locker rooms. In all my visits here, I do not recall ever seeing an attendant inside the locker rooms.

In general, they have a good selection of group exercise classes and a good schedule. My wife and I did several classes and enjoyed most of them. The only classes I often found lacking inspiration were the Spin classes. So if you are thinking of joining for that, I wouldn't recommend it.

It's a great facility, but not very large. The weight area is a bit tight and it can get pretty crowded. I found myself doing free weights in the outside workout space to avoid the crowds. Not the best option if its cold or too hot.

What finally made me cancel my membership was that my locker was broken into and everything was stolen. The fact that it happened wasn't why I cancelled, but how it was handled is why I cancelled. My locker was pried opened and the initial statements from the staff member were the following:
- "Are you sure that was your locker" : while looking at a broken empty locker*
- "Yeah, this has happened a couple of times in the past few weeks" : So you know it's happening and nothing is done to prevent it?
- "Well there's nothing we can do": Why even have cameras at all? Why check badges? I'm sure people taking there families there want a sense of security.

In my conversation over the phone, the Director offered nothing more than canned and scripted answers. No empathy (Even if its fake!), no solutions and no assurances. They didn't bother looking at the cameras. They just said the police had to do. SD Police in City Heights has bigger things to worry about then locker room theft. I filed a police report, but of course, nothing was done.

For those wondering...Within 30 minutes of me finding my locker broken into, I had almost $1,000 dollars in charges on my debit and credit cards from nearby places like GameStop, Bob's smoke shop and Vons. Whoever is breaking into the lockers, obviously knows what they are doing and they know the YMCA is a soft target.

August 17, 2018 15:02

Shameful what bad management and ill-trained staff can do to such a beautiful YMCA.

I grew going to the YMCA. I learned how to swim and play tennis at the Magdalena YMCA in Encinitas as child. Always had great experiences and made me think very highly of the YMCA.

No doubt, this is a great facility in terms of amenities and features, but if those amenities aren't maintained, then was it worth the investment?

Compared to other YMCA's, the big noticeable difference with this location is the general upkeep of the Locker Room. I can't speak about the Women's locker room, but the Men's locker room is not well maintained and generally in poor condition. Looking back, in other locations I recall always seeing the cleaning staff coming in and out of the locker rooms. In all my visits here, I do not recall ever seeing an attendant inside the locker rooms.

In general, they have a good selection of group exercise classes and a good schedule. My wife and I did several classes and enjoyed most of them. The only classes I often found lacking inspiration were the Spin classes. So if you are thinking of joining for that, I wouldn't recommend it.

It's a great facility, but not very large. The weight area is a bit tight and it can get pretty crowded. I found myself doing free weights in the outside workout space to avoid the crowds. Not the best option if its cold or too hot.

What finally made me cancel my membership was that my locker was broken into and everything was stolen. The fact that it happened wasn't why I cancelled, but how it was handled is why I cancelled. My locker was pried opened and the initial statements from the staff member were the following:
- "Are you sure that was your locker" : while looking at a broken empty locker*
- "Yeah, this has happened a couple of times in the past few weeks" : So you know it's happening and nothing is done to prevent it?
- "Well there's nothing we can do": Why even have cameras at all? Why check badges? I'm sure people taking there families there want a sense of security.

In my conversation over the phone, the Director offered nothing more than canned and scripted answers. No empathy (Even if its fake!), no solutions and no assurances. They didn't bother looking at the cameras. They just said the police had to do. SD Police in City Heights has bigger things to worry about then locker room theft. I filed a police report, but of course, nothing was done.

For those wondering...Within 30 minutes of me finding my locker broken into, I had almost $1,000 dollars in charges on my debit and credit cards from nearby places like GameStop, Bob's smoke shop and Vons. Whoever is breaking into the lockers, obviously knows what they are doing and they know the YMCA is a soft target.

July 31, 2018 22:42

This place is horrible!
They wouldnt let us in the outdoor pool and then they took the indoor pool and made a tiny rectangle and put like 50 people in it, no one could fit
And when we got into the spa they told us to get out and wouldnt even let us in the indoor pool either
And when we got there they made us sign a ton of paperwork. The soap in the bathroom snelled nasty too! Im never going back!!!!!

July 31, 2018 22:42

This place is horrible!
They wouldnt let us in the outdoor pool and then they took the indoor pool and made a tiny rectangle and put like 50 people in it, no one could fit
And when we got into the spa they told us to get out and wouldnt even let us in the indoor pool either
And when we got there they made us sign a ton of paperwork. The soap in the bathroom snelled nasty too! Im never going back!!!!!

July 3, 2018 15:08

angry to the point of no return

edit: the review i just wrote cant explain

July 3, 2018 15:08

angry to the point of no return

edit: the review i just wrote cant explain

June 30, 2018 12:38

angry to the point of no return

its the guy in the fitness center with the glasses

he said i could not be in the fitness center because i was less than one month away from being thirteen years of age so i was like "ok this was my only second day i just wait 30 day then i come back again, i want no problems"

then for some reason he had to make a worse and call up more people then to just tell me when i am 13 year old i cant work out unless i have my parents with me

I AM NOT MAD AT YMCA but i am frustrated at the dude could not be cool about the situation all he had to do is say " so maybe next month you can come back to workout ". but noooooooo he had to be like next month when you are 13 you have to bring your parents to work out

i was like boiiiiii

i bullied in school on how skinny i was, and dreaming on going to YMCA to workout so i would do well next year. I will still go to YMCA cause it my only chance to grow

YMCA DO NOT RESPOND

June 29, 2018 16:17

angry to the point of no return

its the guy in the fitness center with the glasses

he said i could not be in the fitness center because i was less than one month away from being thirteen years of age so i was like "ok this was my only second day i just wait 30 day then i come back again, i want no problems"

then for some *bleep reason he had to make a worse and call up more people then to just tell me when i am 13 year old i cant work out unless i have my parents with me

I AM NOT MAD AT YMCA but i am frustrated at the dude could not be cool about the situation all he had to do is say " so maybe next month you can come back to workout ". but noooooooo he had to be like next month when you are 13 you have to bring your parents to work out

i was like boiiiiii

i bullied in school on how skinny i was, and dreaming on going to YMCA to workout so i would do well next year. I will still go to YMCA cause it my only chance to grow

June 4, 2018 16:04

Person answering the phone was very rushed and hang up on me before I was finished with my questions.

January 14, 2018 13:15

This gym seems so expensive compared to what the other options are.

It's $47.00 a month, but:
There's not 24 hour access.
There's not unlimited nationwide access to any Y gym.
There's not towels.
They won't waive the initiation fee, even for previous Y members.
The staff didn't seem to care about me as a customer whatsoever.

I would think based on the lack of features, they would be willing to at least waive the fee for someone who would bring 2 years worth of membership fees, plus the friends who sign up because I share about the Y, plus the food, drinks, proteins, etc.

January 6, 2018 16:59

Outdoor adult lap pool filled with kids and the filtration system is subpar. Swam for about 1 year and1/2 in a pool I could swear was saltwater,until they cleaned it I was a bit disgusted, then they cancelled the masters program and didn't even notify me.Many members are rude and aggressive. Sorry but kids in diapers belong in a kids pool.

November 10, 2017 11:43

Child watch needs to re evaluate their workers. The main ladies look like they hate their job and it rubs off on the kids (except forJackie) Copley Price overall is great but until they replace these ladies in the morning I wouldn't suggest drooping off your kids.

November 5, 2017 03:07

Modern YMCA with nice outdoor soccer fields and small waterpark.

October 29, 2017 13:49

A very open atmosphere,good security,sliding scale monthly pmnt.jacuzi ,pool till 830pm indoor outdoor.full gym very big. Lots of kids activities. COPLEYS are so generous.

October 20, 2017 06:34

This YMCA has an employee named Nora and she called a member the b word in Spanish. This employee is low level and very rude. She has no right to call anybody this word and she should be fired. We have only been to this YMCA twice and a kid took advantage of an 8 year old and stole his ball. This is not a good YMCA.

October 20, 2017 06:34

Fabulous! Zumba, Cardio, Weights, Yoga, Soccer, Dance, Swim, ETC.

October 20, 2017 06:34

They lie about the time that the pool opens and I can never do plans there because they lie about the time the pool opens and they make me wait hours and they destroy my plans because of their horrible employes. I am so mad about this because it happened 4 times already.

October 20, 2017 06:34

gym is nice, even though i can never sighn into my gym account on the tred mils, public pool is big but sometimes packed,lockers are clean with many lockers always avaible

October 20, 2017 06:34

Financial staff NOT A CLUE
GOT MY RENEWAL IN MAIL WITH 8 DAYS TO RETURN
SOME ONE NEEDS TO STEP IN HERE
AND
MANAGE THIS LOCATION!
CLASSES AND EMPLOYEES GREAT

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