Jonathan Evans
October 20, 2017 06:15
I'm so saddened to share this review but felt it might protect someone.
I had been a member for months, going 5 or 6 days a week. For some reason, management insisted on installing a large wooden sauna right in the middle of the locker room. There was no space for it, but all of a sudden there was a big wooden sauna with all of the benches facing the changing area. Not just facing, but literally 2 foot away. It was like a front row seat to everyone changing. Why would they put members in this situation? In any case, I - like most members - ignored the compromise of the locker room until one day I looked up and there was a guy in the window, filming me as I emerged from the shower and started changing.
When I reported it, I was not taken seriously. The GM blew me off. He was rude, inappropriate, and refused to connect me with the owner (who is usually on site). Never once did anyone ask fore details (who/when/where). It was suggested that the sauna person was checking their email. I have a BA in photojournalism... I know what it looks like when people are filming. The Club also suggested that it would be unfortunate if the person was merely checking Facebook, etc. and being wrongfully accused. Again, they were speculating on a situation they never investigated, trying to cover their ass. Blame the victim.
What's really sad about this whole situation is the club always espouses positive vibes/karma in all of their messaging, but became combative and leaderless when called to act. In all their messaging, they keep implying that I might be wrong.
Why would anyone pay for such treatment?