| Tue | 05:00 am -08:30 pm |
| Wed | 05:00 am -08:30 pm |
| Thu | 05:00 am -08:30 pm |
| Fri | 05:00 am -07:30 pm |
| Sat | 06:00 am -02:00 pm |
| Sun | 07:00 am -02:00 pm |
Such a fun workout space! The coaches are incredible and so encouraging. The front desk staff is so friendly. Love it!
I like:
Mainly cardio/calorie burn but also a full body workout
Coaches push us to push ourselves
Camaraderie - we all encourage and support each other
Pre-programmed workout - I don't have to think too much; I can let my mind wander
Cleanliness
Classes throughout the day
Incredibly kind staff and coaches
Upbeat music
Heart rate monitor so I can track my workout intensity
What I don't like:
Scheduling - if I cancel, I get charged. Even when there is a waitlist. If someone is taking my spot, I shouldn't be charged. And, 8 hours notice? It makes me not want to sign up for a class if there is any doubt in my mind. How about a "three strikes then you get charged" rule so we have some leniency?
The floor exercises are treated like cardio exercises - low weight and high reps. We get enough cardio on the tread and rower. Make the floor section more like a "weightlifting" experience - lower reps and higher weight. That would make OTF a more balanced and complete full body workout.
Sometimes, the coaches talk too fast, too quietly, or there are just so many transitions/program changes/instructions that the workout gets confusing. If you are doing OTF correctly, you are constantly at the edge of exhaustion, so even simple instructions can get challenging!
Overall, OTF is a great workout and a fantastic fitness experience.
I would advise members to remember that, "You can't out exercise a bad diet," and to get their diet in check. The only way you are really going to see results from OTF, or any exercise program, is to manage your diet first. Once your diet is really on point, you will be surprised how quickly the fat disappears!
I am deeeeeeply saddened to have to quit this gym. The trainers are fantastic, the front desk staff are amazing, the workouts are perfect, scheduling couldn't get any better for me and my over booked calendar, so I imagine it would work for just about anyone. As far as the workouts go? They are great too! I joined because I knew I would need an outlet for the anticipated year I was embarking on... dying parents, huge life changes in my own personal family, physical limitations that change daily/weekly, job stress, and zero down time for self care. I didn't think that this would work out for me. I doubted I would be able to squeeze it in with all my obligations as a single parent and all the other big things going on in my life. I was so depressed in general that I didn't think I'd be able to make this a priority... But I did... and it worked. I was able to commit to going 4-6 times a week and didn't have to skip a workout on any of the frequent trips to see my parents - BECAUSE THERE WAS A GYM THERE TOO!!! This place saved me this year. Thank you for providing a place where I could go and turn off my brain for an hour and do something good for myself. I am 100000% committed to starting back after I'm done paying for pre-school in a few years. This is a wonderful community and I look forward to being part of it again. For an extremely introverted person, I was surprised at how much i enjoyed such large classes, dynamic coaches and the entire atmosphere of music, orange lighting, etc. Thank you all for basically saving me this year. It has been a VERY dark year but I at least had this to look forward to each week. Tee and Nicole are amazing coaches. Truly inspiring and great in class with help. I've really enjoyed all the coaches but those are the two that I would see the most of the time because of my schedule. THIS PLACE IS AMAZING!
Such a nice staff... for it being my first workout the coach and staff were so kind and made me feel so welcomed. I was helped through the entire workout- feeling right at home. I was encouraged to try my best, but to not over-do it. I signed up immediately after class! So happy to be apart of this gym. :)
I like that it is guided, and I don't have to think about what I'm doing. Also that it gives me micro goals for each block. The workout is one that not only pushes you but allows you to push yourself.The coaches at point Loma are some of the best I have ever had. I have been to 3-4 studios and haven't had any other coaches has caring, engaged, entertaining and knowledgeable has the coaches at point Loma. Especially Nate, Jeff and Ben.
You want the best one hour workout surrounded by the best staff EVER?! Look no further. Point Loma Orangetheory is your answer. With class times to fit your schedule, whether you're an early riser or roll out of bed whenever you feel like it, there's a class time for you. Show up and the workout is all set for you. A well trained and very knowledgeable coach guides you through your cardio and floor exercises, but all is set to your own skill level. I've worked out next to rockin senior citizens, ex-athletes and people of all shapes and sizes! This place is for everyone. I can't rave enough about it so go try it out for yourself! Only thing is the workouts change every day so instead of just trying one, I would HIGHLY RECOMMEND trying it out for a month to get the full feel of things...you'll love it, and you'll feel GREAT.
You want the best one hour workout surrounded by the best staff EVER?! Look no further. Point Loma Orangetheory is your answer. With class times to fit your schedule, whether you're an early riser or roll out of bed whenever you feel like it, there's a class time for you. Show up and the workout is all set for you. A well trained and very knowledgeable coach guides you through your cardio and floor exercises, but all is set to your own skill level. I've worked out next to rockin senior citizens, ex-athletes and people of all shapes and sizes! This place is for everyone. I can't rave enough about it so go try it out for yourself! Only thing is the workouts change every day so instead of just trying one, I would HIGHLY RECOMMEND trying it out for a month to get the full feel of things...you'll love it, and you'll feel GREAT.
I had an incredible experience at this studio. Not only was the class challenging and enjoyable, but the staff was super friendly. I explained that I was from out of town, and they immediately gave me recommendations for the best attractions in the area. They were more accommodating than I could have ever asked for. Couldn't recommend this studio more highly!!
I had an incredible experience at this studio. Not only was the class challenging and enjoyable, but the staff was super friendly. I explained that I was from out of town, and they immediately gave me recommendations for the best attractions in the area. They were more accommodating than I could have ever asked for. Couldn't recommend this studio more highly!!
One of the worst customer service you can ever receive!!!!!! I had an issues with my heart rate monitor and have notify the staff and the manager, Kelly Caldwell, that I was having issues and it was NOT WORKING. Kelly said she'll try to troubleshoot it and would call me within 4 days. 4 days have past and no calls or email about the update on my heart rate monitor. I come in and no one has worked on it, the front desk girl had no clue and did not see any written logs on my profile. So i came back two days later for my work out, and spoke to Kelly myself, about my heart rate monitor not being tested. She said it was partially tested and that the girl didn't fully read the log. I asked her why there wasn't any email or phone call regarding the update of my heart rate monitor, she acknowledged that she didn't call me back and said she will definitely call me TOMORROW. Tomorrow comes and NOTHING, no calls, no email. My time as a customer is not valued and the customer concerns are NOT a priority here.
My business is going elsewhere, nothing will keep my business like poor customer service! As a studio manager understanding the principle of great customer service and how to maintain and gain new business is key , on top of that ,knowing how to deal with issues appropriately is crucial for a business to strive. But there's no genuine care for the customer nor the business.You are not their priority! I came in to cancel my membership and there was no apology or acknowledgement regarding the entire situation. It just amazes me that she thinks its okay to run the studio in this way, its doing nothing but losing the business money. People behind the desk are on their phones, talking, sitting, doesn't seem like they can help you and the only person who can help is kelly, which comes in and out and it's basically on her time if you need any issue to be dealt with. Read the contract before you sign up for any membership. They make you jump through hoops if you want to cancel your membership, has to be done in person at your home studio with the EXACT cancellation paper. Workouts are great but customer service is nasty! Take your business elsewhere!!!!
One of the worst customer service you can ever receive!!!!!! I had an issues with my heart rate monitor and have notify the staff and the manager, Kelly Caldwell, that I was having issues and it was NOT WORKING. Kelly said she'll try to troubleshoot it and would call me within 4 days. 4 days have past and no calls or email about the update on my heart rate monitor. I come in and no one has worked on it, the front desk girl had no clue and did not see any written logs on my profile. So i came back two days later for my work out, and spoke to Kelly myself, about my heart rate monitor not being tested. She said it was partially tested and that the girl didn't fully read the log. I asked her why there wasn't any email or phone call regarding the update of my heart rate monitor, she acknowledged that she didn't call me back and said she will definitely call me TOMORROW. Tomorrow comes and NOTHING, no calls, no email. My time as a customer is not valued and the customer concerns are NOT a priority here.
My business is going elsewhere, nothing will keep my business like poor customer service! As a studio manager understanding the principle of great customer service and how to maintain and gain new business is key , on top of that ,knowing how to deal with issues appropriately is crucial for a business to strive. But there's no genuine care for the customer nor the business.You are not their priority! I came in to cancel my membership and there was no apology or acknowledgement regarding the entire situation. It just amazes me that she thinks its okay to run the studio in this way, its doing nothing but losing the business money. People behind the desk are on their phones, talking, sitting, doesn't seem like they can help you and the only person who can help is kelly, which comes in and out and it's basically on her time if you need any issue to be dealt with. Read the contract before you sign up for any membership. They make you jump through hoops if you want to cancel your membership, has to be done in person at your home studio with the EXACT cancellation paper. Workouts are great but customer service is nasty! Take your business elsewhere!!!!
The coaches are so encouraging and fun. I'm not a big gym person because it can often be intimidating, but the PL OTF family makes you feel welcome and motivates you no matter your fitness level
The coaches are top notch. They are experts on proper form and motivation. The science based approach to fitness is an additional reason to workout at OTF. Additional benefits are the constant introduction of different exercises and focus on full body movements. Coach Jolen coached an excellent class and is one of my favorites. Well done OTF!
5 classes in and so far something new every time. I've been to group exercise studios where the class follows the same format every time, which makes it easy to predict and therefore dread different sections of class. I'm still working on figuring out how to get my calorie burn up but I love the competition with myself to get in the orange zone. Hoping to be able to stick with OTF for a while and get back into shape!
5 classes in and so far something new every time. I've been to group exercise studios where the class follows the same format every time, which makes it easy to predict and therefore dread different sections of class. I'm still working on figuring out how to get my calorie burn up but I love the competition with myself to get in the orange zone. Hoping to be able to stick with OTF for a while and get back into shape!
Wonderful trainers that actually care about you. Not just your results
I loved the energy in the room and the instructor's charisma. She made sure we got an AMAZING work out in. She really pushed us to go harder when I felt like taking it down a couple notches. I will definitely come back to this location when I'm in town. The front desk staff were also very helpful.
I loved the energy in the room and the instructor's charisma. She made sure we got an AMAZING work out in. She really pushed us to go harder when I felt like taking it down a couple notches. I will definitely come back to this location when I'm in town. The front desk staff were also very helpful.
Great staff, great one hour workouts
Great workout!! Thanks for encouraging this visitor! Will consider joining here at home.
I did the three part-er
Floor
Tread
Row
I liked being an able to ditch between the three multiple times
Great instruction and motivating coach
I got to workout/bond with my aunt too!
Orangetheory is amazing! I've been coming here for four years, ever since it first opened. I love the trainers. I love that they push me to work harder than I would on my own. And I love that it's so efficient - I can get an incredible workout in one hour.
I love how supportive the coaches and staff are. I also love how the workouts change, that they externalize the motivation for me, and I can compete against myself in an effort to constantly improve.
Loved the variety of the workout! Weights, cardio, etc. Great trainer and upbeat, group atmosphere. One hour of hard work and done!!
Great customer service. Great workout. One year after my daughter was born and I'm 5lbs lighter than pre-pregnancy.
I love that each workout is different and always challenging. The variety doesn't allow my body to get used to the same old routine which is great for my fitness and health. The coaches are amazing - Tee, Jolen, Ben, and Nate - those are just a few that I've been able to catch based on my schedule. Kayla at the desk is always friendly and supportive. OTF Point Loma has brought me to a better place physically and mentally.
Kellie Sullivan is an amazing and inspiring teacher. The class was tough but super fun at the same time! Not only was the instructor awesome, but clientele were so nice and supportive. No egos, no looks, just supportive high fives and smiles. I'll be back!
I've been a committed member for over 2 years and for me OTF is still the best workout for me with the right trainers. When I need modifications, it's great knowing that these professionals know what I should be doing in order to get the best out of my workout. The front desk staff are a truly amazing group of individuals.
I freaking love this place. Been going since they opened this location. The coaches and staff are amazing. The workouts are fun and everything is achievable - you work at your level with options and/or challenges available if wanted. It's the best hour of my day!
My gf's heart-rate monitor was stolen. Grace was super helpful in getting a replacement fast and easy, thanks Grace!
Love this one. It's my home gym. The people that go here are nice and the coaches are good.
