| Mon | 05:00 am - 12:00 am |
| Tue | 05:00 am - 12:00 am |
| Wed | 05:00 am - 12:00 am |
| Thu | 05:00 am - 12:00 am |
| Fri | 05:00 am - 12:00 am |
| Sat | 07:00 am - 09:00 pm |
VASA as an organization is great, but this location is inferior to all the rest. It's a lot smaller, has no pool, no courts for basketball or raquetball, only two hydromassage chairs, and no daycare for children. If you are looking for the bare minimum to get in a workout, this place is great, but your membership could get you some more perks at a different location.
Possibly the worst company I've had the displeasure of associating with. My wife and I signed up for a personal trainer because SHE approached us and we loved her, but she straight up quit without telling us or the company (wondered why but now I get it). We weren't really interested in a personal trainer if it wasn't her, but when we made that known we were told that not only were locked into a 6 month contract (we were never told this when we signed up) but that the only way to get out of it was to pay out the contract, over $100. I have tried for MONTHS to get a response from Vasa but every time I email and call I get smoke and mirrors. We have since moved to back to Texas, and have been charged at least $350 for a membership and personal training sessions that we haven't used. GO ELSEWHERE
Convenient locations in all the cities I frequent. Good variety of equipment. And free tanning with the $20 monthly. Membership. I love it
I was a member for about a year. it's an OK gym, the equipment is banged up and they don't repair or replace things often. Overall it wasn't a bad experience working out there. It was when I tried to cancel that I realized how bad Vasa is. They make you go through all sorts of ridiculous steps to cancel, and I still ended up with about 70 dollars in fees to cancel. I'm not really sure who is in charge over there but they just try and scrape as much money out of you as they can. It seems pretty shady. I would suggest not going to vasa.
I was a member for about a year. it's an OK gym, the equipment is banged up and they don't repair or replace things often. Overall it wasn't a bad experience working out there. It was when I tried to cancel that I realized how bad Vasa is. They make you go through all sorts of ridiculous steps to cancel, and I still ended up with about 70 dollars in fees to cancel. I'm not really sure who is in charge over there but they just try and scrape as much money out of you as they can. It seems pretty shady. I would suggest not going to vasa.
Fine workout experience, but needed to cancel my membership due the fact that I'm moving. Nobody on site or on phone when calling Member Services would give me the time of day. Ended up cancelling through their online service, which costed me $38. Pretty sure I've been a member longer than 6-months, but even so, that fee is only $25. Not sure where they are pulling these prices from, but at that point, I was willing to pay the extra bucks to cut all ties.
Fine workout experience, but needed to cancel my membership due the fact that I'm moving. Nobody on site or on phone when calling Member Services would give me the time of day. Ended up cancelling through their online service, which costed me $38. Pretty sure I've been a member longer than 6-months, but even so, that fee is only $25. Not sure where they are pulling these prices from, but at that point, I was willing to pay the extra bucks to cut all ties.
Great gym! I like how this location is a smaller gym and simple. That's exactly what I need. And I like the points that you can accrue with doing certain things.
Great gym! I like how this location is a smaller gym and simple. That's exactly what I need. And I like the points that you can accrue with doing certain things.
The gym location itself is fine, I have no complaints. Staff is friendly. Nice amenities. It can get crowded at peak hours but that's to be expected. They will try the sneakiest of tactics to rope you in to whatever expensive fitness program they can so watch out when you sign up.
Vasa Fitness the company, however, has been an absolute nightmare to work with. Had to cancel my account twice over two months after a wild goose chase through phone numbers and emails and extra billing charges.
It's really the only conventional gym option. It took me a while to be comfortable with them. Dont get a membership unless you intend to be a long term member, the cancellation fees will get ya. Their equipment is well cared for and the staff are helpful. Good vibe. Gets kinda muggy on some days ( not a ton, just every so often), but if you don't want to be in a muggy gym, do you really lift bro??
It's really the only conventional gym option. It took me a while to be comfortable with them. Dont get a membership unless you intend to be a long term member, the cancellation fees will get ya. Their equipment is well cared for and the staff are helpful. Good vibe. Gets kinda muggy on some days ( not a ton, just every so often), but if you don't want to be in a muggy gym, do you really lift bro??
Usually I don't leave negative reviews to places. I just feel I should share my experience - I bought a personal training membership with them, and it was a complete joke. They will take just about anyone to be their trainers for them. It is over priced for what you're getting. I was told they would also help with my nutrition and helping me know what to eat (I have stomach problems and hoped working out regularly and eating better would help) I told them I was thinking about hiring a nutritionist and I was told my trainer would help with that for me as well - never received any help. I decided to cancel, but you are locked in...the only way you can get out is if you sell or contract or move more than 25 miles away from the nearest VASA. It has been a total headache and nightmare trying to sell my contract. They continue to charge me every two weeks even though i have paid the transfer fee to sell my contract to someone else - she hasnt signed the papers yet. I will never get any kind of membership with VASA in the future. I was hopeful that I would like it there, but it was a joke and not worth it at all.
If you like problems, headache and lies, this is a good place for this. Absolutely no recommendations. :(
To cancel is very expensive, even if you don't like the services.
Too bad you can't give zero star.
This "gym" is economical...no contracts.
Lots of space to work out.
Enough equipment so there is no long waits for machines.
Weights area.
Cardio work out machines.
Trainers available for extra cost.
Spanish Fork has a pool, I'm told.
Employees are lively, enthusiastic with great personalities.
VASA...great place!
This "gym" is economical...no contracts.
Lots of space to work out.
Enough equipment so there is no long waits for machines.
Weights area.
Cardio work out machines.
Trainers available for extra cost.
Spanish Fork has a pool, I'm told.
Employees are lively, enthusiastic with great personalities.
VASA...great place!
I seriously love this location. Every staff member is always kind and friendly and willing to help you out. This makes signing up, checking-in, tanning, using the massage beds super easy! It's convenient and has whatever you need to get your work out in. It's an older gym but that hasn't had any effect on my workouts. I prefer to go to this location over others in Utah county because of the layout, staff and even though a lot of people go to this gym I never have a problem with equipment!
This is the BEST gym ever! Such a good vibe. Employees are great and fun! My free training session was such a help!! The trainer took time to help me with my weaknesses and my form and it has made all the difference in my workouts!
I love the Vasa in Provo! It is a little smaller, so it doesn't attract the kind of crowd that the bigger gyms usually do. The staff is very friendly, knowledgeable and helpful. The gym is usually always clean, and they do their best to fix things in a timely manner. A lot of other reviews say that all the equipment is old, but I'm not sure what equipment they are talking about because most of the machines are pretty new. Good gym for a low cost!
Love working with Mattie, my new trainer. She addresses specific goals and health needs from the beginning. For example, I wanted to learn how to work out and avoid shoulder tension and right away she taught me techniques on how to do so. The VASA gym has been a fun place to workout for a few years now, but my workouts have been significantly enhanced since working one-on-one with Mattie.
We've been training here for almost 5 years. I can't imagine going anywhere else. Brent has helped me progress from 5K's to half marathons and sprint triathlons, including recovery from a knee injury. He takes the time to understand my goals and knows how to challenge me to achieve them. The staff knows you and greets you like a friend as soon as you come in.
I have a physical disability due to an accident 15 years ago. I worked with Brent Gouett, he got me further in 5 months of training with him than any of the therapists i worked with for a year each(for almost 6 years). Brent is the nicest trainer, but he will get you to your goal with consistency, hard work, and sweat!
Brent is an AWESOME trainer. I've had absolutely 0 regrets. It's hard but he's willing to do the workouts just the same as you, so it's helpful to see. He also pushes your limits. Don't think this is just for a fun time. He wants you to accomplish your goals, and in order to reach the stars you have to put in the work, and he really helps you there. 10/10 would always recommend.
Not the best gym. They kind of rip you off in my opinion. There are a number of hidden fees and stuff that are unclear when you sign up. It's convenient because its close, otherwise I would not go there.
This place is a joke. It's always packed, dirty, and the equipment is worn out. Pay close attention if you sign up, there are lots of hidden fees they don't explain well. I don't recommended coming here. It's well worth paying more per month to go somewhere else.
I enjoy working out here. Yea, it can be a bit pricy, but that's what you get when you want to change your lifestyle. Hands down, it is much better than the BYU Student gym. That thing is smaller than my living room. But fair warning when coming to this VASA location: they don't have a pool, basketball court, racketball court, or many of the amenities that people want at a gym besides weights.
I personally pay about $30/month for me and a friend to go, but I just need to bring a friend along to make it worth it. The $20/month is so that I can have full access to everything and allows me to go to any location, so the extra $10 is definitely worth it. In reality, not too many people can't afford an extra $10/month. If you're struggling that bad, then you should probably focus on getting your finances straight before you get your workout on.
But over all, pretty good gym, just not my favorite location. If you want all of the amenities then go to the location on University in Orem right by Kohl's. Sadly, the pictures for this location like the pool, big turf field, etc. are too good to be true.
If I could give negative stars for Vasa Fitness, I would in a heart beat. I switched to the Provo Rec Center. Vasa has typical hidden gym fees that they don't tell you about. I even read the contract and asked them questions about it and they disputed what was in the contract said "Oh no, that's not what that means." Then what the hell does is mean? The thing that made me 100% cancel is that their service is always terrible, their gyms arent that clean and they aren't honest. I switched to the Provo Rec center and I love it! very straight forward! Great prices and no hidden fees! Their service is great, gym is clean and they have more equipment to offer!
There is a good amount of equipment and weights but they tend to be disorganized and worn-out. Also their annual fee seems silly as many other reviews have outlined. Overall I will keep going for the location and because they have all the essentials for my routine.
Average equipment, lower-than-average service, and TERRIBLE contract terms. My husband and I signed up during the summer, and Dustin told us we could pay $10 each or $20 for one of us with guest privileges. We have actually been charged $30 each month because Dustin did not tell us the guest privileges were an extra charge. (If you use a credit or debit card, the charge goes up even more.) We went for 6 months before cancelling to avoid the $25 early fee, but now we're paying $30 for another month because of the ludicrous 30-day cancellation notice policy. It's costing us $60 to cancel because we're being charged for two future payment periods even though we want to cancel NOW. You can sign up immediately--why require written 30-days notice to cancel? It's just a grab for members' money. When we called customer service to get it sorted, the person on the phone was completely inflexible and would not work with us. I would not ever join a VASA gym in the future because of a lack of transparency. Signs say that it's $9.95 a month, but then you find out about the $50 sign-on fee and the $50 charge three months after you join to "guarantee that your monthly rate doesn't go up." That's ridiculous. Charge members one single monthly rate with no hidden fees.
The 5 am staff wasn't the most lively, but great facility!
All machines were current and well maintained, and it wasn't too crowded, either. People there are generally friendly and willing to help you out. I wish it had a sauna like some other locations do. Lots of parking space and food very nearby, which is also great.
I have enjoyed the ability to visit any VASA within the state as I travel often. Having access to multiple locations has made it easier to maintain my fitness program. Staff members at each location are always friendly and happy to answer any questions.
I had both knee's replaced at the same time about 2 years ago. My trainer, Allison, in the Provo location has been absolutely awesome. She took me from a point of having a hard maintaining my balance, to being able to do 5-8 mile hikes with full backpacks. I would recommend her and VASA to any of my friends. She truly wants to see her clients succeed.
Awful Experience. Even though they had my precise debit card information with sufficient funds they sent me to COLLECTIONS !!! It might have been an honest mistake but I had to spend half a day (which is a great inconvenience because I had a very busy schedule with finals and work simultaneously) to solve the issue. It was an incredible NIGHTMARE. They weren't uncivil but they didn't seem very cooperative either. They finally realized their mistake, took my name out of collections but I got so scared that the situation would recur that I cancelled my subscription. Two stars because I enjoyed their equipment.
Decent place to workout, however employees are extremely dishonest. they will lie straight to your face. Rob said gave me the free enrollment for the $10 a month membership, but never charged the bank account I gave him. I was notified weeks later about owing dues and found the $20 enrollment fee. I honestly don't mind paying it, but I can't stand the straight up lies. VASA carries on the Gold's Gym Legacy of hidden fees and corruption.
Good price, good equipment. Overall I really enjoy it. Can be a little packed sometimes though.
The gym itself was fine, nothing special. There are always a couple broken machines, which is understandable, but they take forever to fix them. Also CANCELLATION IS IMPOSSIBLE!! I put my account on hold as I was gone for the summer and when I decided to just cancel it, they charged me $25 for the current month, $25 because my card expired during the hold period, $25 for the next month, and a $25 cancellation fee. So it was $100 to cancel something that is claimed to be $9.99 a month with no contracts.
Decent enough for the low price, but only if you plan on staying a while. The gym is mostly clean, although it doesn't usually feel clean- it feels gross because everything looks kind of old and worn out. And there aren't usually any broken machines or weights laying around. The staff is decent, but I never experienced anything great.
When it comes time for you to cancel your account, things get bad. You'll pay a $50 cancellation fee if you cancel in the first 6 months. Regardless of when you cancel, you'll pay for rest of your current 6 months of membership (or however it is they calculate it), so don't expect to cancel for less than $100. That bit isn't so bad if you know it's coming, but it makes you feel like you fell for a scam.
We enjoyed working out here, but would much rather work out somewhere else that is cleaner and friendlier.
