Reviews

Rated 3.7/5 based on 24 customer reviews.
March 18, 2020 03:47

Friendly staff, lots of equipment, they have a decent size pool

February 18, 2020 21:22

It's a little worn but it's easy to use equipment, it's clean and staff are always helpful

February 14, 2020 15:32

A perfect professional and knowledgeable staff ,who not only offers exercise but also reliable information on health , fitness and exercise in general ! Not to forget all the staff are very cooperative with the trainers pushing members towards their fitness goals !

September 16, 2018 22:10

I dont know anytging about work out stuff due to my disabled legs but as a homeless guy the showers where great! Had soap dispensers in each shower and with a three day pass till payday worth it.

September 6, 2018 05:58

First, the overall attitude of the workers....elementary at best! Nasty bathrooms, and not friendly at all. Thank God it was a free pass!

August 27, 2018 22:37

Great place to work out. Not the newest equipment out there or the best kept but everything you need to get a great workout in. Not very busy at 4:30 AM so perfect for me!

August 27, 2018 22:37

Great place to work out. Not the newest equipment out there or the best kept but everything you need to get a great workout in. Not very busy at 4:30 AM so perfect for me!

June 27, 2018 19:02

This is a nice neighborhood gym. Though the equipment could be better maintained, the staff are friendly and helpful. There is a need for more equipment (lifting bars, plate weights, kettle bells, etc...) but the overall location is good, the Gym is clean and well lit. The cost is quite agreeable as well. There are plenty of items for sale in the reception area.

June 27, 2018 19:02

This is a nice neighborhood gym. Though the equipment could be better maintained, the staff are friendly and helpful. There is a need for more equipment (lifting bars, plate weights, kettle bells, etc...) but the overall location is good, the Gym is clean and well lit. The cost is quite agreeable as well. There are plenty of items for sale in the reception area.

May 30, 2018 22:18

Been a 24hr member for years, been to at least 5 different clubs in the DFW area. The Lewisville club is a dump. The equipment is not maintained well. Stair steppers slip, weights look like they have been rolled down the street. Wish they would put some money into this club to fix and modernize it. About time to switch to L.A.

May 30, 2018 22:18

Been a 24hr member for years, been to at least 5 different clubs in the DFW area. The Lewisville club is a dump. The equipment is not maintained well. Stair steppers slip, weights look like they have been rolled down the street. Wish they would put some money into this club to fix and modernize it. About time to switch to L.A.

April 18, 2018 05:07

LOVE MY 24 HRS BUT LOCKER ROOMS NEED UPDATING AS WELL AS STEAM ROOMS

March 3, 2018 13:33

Love the staff and the training program. The classes are so fun and the staff is super friendly. They meet the expectations they can do for there staff if any issues. As far as the gym and equipment, everything fictions properly the cycle room looks like new as well as the class room. The basketball court may need some touch ups as well as the pool and sauna/ steam room just an major upkeep since it is an old building but I do believe the members deserve it since they invest there money into the amenities. Not many of the members say anything because they think its not going to change anything that's why they don't say anything. But it should recieve some updates. It could pull in more people.

March 3, 2018 13:33

Love the staff and the training program. The classes are so fun and the staff is super friendly. They meet the expectations they can do for there staff if any issues. As far as the gym and equipment, everything fictions properly the cycle room looks like new as well as the class room. The basketball court may need some touch ups as well as the pool and sauna/ steam room just an major upkeep since it is an old building but I do believe the members deserve it since they invest there money into the amenities. Not many of the members say anything because they think its not going to change anything that's why they don't say anything. But it should recieve some updates. It could pull in more people.

January 17, 2018 12:16

This is an excellent gym although it is pricier than anything else around. You can always catch special deals. It is the only gym within miles that has a pool. It also has a hot tub, a wet sauna and a dry sauna. The activity level is low because it is a 24 hour gym, so you rarely have to compete for equipment. The only downside is the price and lack of classes really.

December 23, 2017 11:58

This location appears to be neglected by the company. You're constantly looking for weights because there doesn't seem to be enough plates to go around. They are missing several barbells for the bench press stations and you have to move bars with you as you change stations.

October 25, 2017 13:36

The gym isn't for everyone but it is perfect for me. I have been a member for about 2 years now and wouldn't go anywhere else. The equipment is broken in but super high quality. The environment is much more welcoming than other gyms I have been to. Not the cleanest or newest but I give this gym 5 stars because of the atmosphere and the people that workout there.

October 25, 2017 13:36

It's a nice 24 hour fitness. The equipment is older but I prefer that anyway. I gave three stars because the class schedule is not excellent and the showers are iffy. The kids club staff is very nice. My daughter goes and she loves everyone.

October 25, 2017 13:36

Its a good gym not too crowded but they need better maintenance the bathrooms are nasty af and the shower dont even have a place to hang your towels

October 25, 2017 13:36

I am filing a complaint regarding an annual fee of $54.11 that was billed to my account. I have never paid an annual fee and I am not sure why I would be charged one. I called the main location where I work out and the lady explained that it is for the policy that I got for my daughter. So I called the location where I opened the account due to her trainer that works her out there in the gym. That is the only reason why I added her to the policy. I've only had the membership for I guess three months now and paying $24.95 monthly with tax for her membership. It was explained to me over the phone that after three months that I would be charged an annual fee. Well this was new to me. I never heard of it before. I would've never agreed to such terms especially for an additional membership where I could easily go elsewhere and not pay an annual fee that is something I would've definitely questioned if it was explained to me. I spoke with Will at the Lewisville location and he stated also that he has a tremendous amount of people that don't recall or agreeing to the annual fee, but that it is in our paperwork that we signed. That never even occurred to me since I already have a membership there and the gentleman who signed me up never explained that to me. His name is Michael Powell. I am angry and my account is short because of this. You just can't go around charging accounts when the customer is not even aware. It is also disturbing to me that Will mentioned that they have a lot clients who have the same complaint as I do that tells me that 24-hour is not doing their job. He also explained that he could have a manger call me back and they could offer me a credit of one month's premium. I am not looking for that. I am looking to be fully refunded and I am also considering cancelling the membership for my daughter and myself depending on the outcome. I am thoroughly disappointed and everyone if you're a new member or adding someone consider some place where you don't have to pay a monthly fee and an annual fee. 24-hour is just getting over on people and it's not right.

September 1, 2017 20:39

The gym isn't for everyone but it is perfect for me. I have been a member for about 2 years now and wouldn't go anywhere else. The equipment is broken in but super high quality. The environment is much more welcoming than other gyms I have been to. Not the cleanest or newest but I give this gym 5 stars because of the atmosphere and the people that workout there.

July 25, 2017 20:22

It's a nice 24 hour fitness. The equipment is older but I prefer that anyway. I gave three stars because the class schedule is not excellent and the showers are iffy. The kids club staff is very nice. My daughter goes and she loves everyone.

February 17, 2017 05:12

I workout here every day and staff is friendly but the men's locker room is pretty dirty

December 9, 2016 08:50

I have been a member of this gym for several years. The staff is friendly and I love their Zumba class led by Gela. Makes you want to be in shape. Basic machines but always clean!

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