Open Now
- Address:5946 Fairmont Pkwy, Pasadena, TX 77505
- Phone:(281) 998-9969
- Website:https://www.24hourfitness.com/Website/Club/00689
- Rating:2.7
- Hours:24 hours
24 Hour Fitness
Reviews
Rated 2.7/5 based on 30 customer reviews.
Carmen Granados
January 28, 2020 07:46
I am disappointed to see the reviews on this gym. I was seriously considering a membership at this gym however I need focus and peace of mind not distractions on poor management of a place.
CindyMay Martin
December 22, 2019 19:08
Who ever is in management sure likes to place flyers and products everywhere to make the gym look like a place for ads opposed to a gym.
And for god's sake, can someone just pressure was the floors in the pool area already. In over 10 years, I have not ever seen it cleaned once. That's a lot of build up of dirt and grime.
Derrick Wynne
December 4, 2019 19:47
They recently changed their hours without any notice to their members. They're closed from 12AM-4AM... so... "24 hour fitness" is a lie. If you work night shift and plan on getting a late night workout in, dont bother. I paid for an entire year in advance and my job recently switched me to the night shift, but since I hadn't gone to the gym passed 12AM more than 5 times, I was told there was pretty much nothing they could do for me.
Kirslev Carrillo
July 15, 2019 16:50
DO NOT TAKE YOU CHILDREN HERE!
The people in charge of taking care of your kids mistreat your children! They do not care if they have a disability! Wrote my son up twice in the same day because he didn't "listen" when I CLEARLY told them on the first day that he's speech delayed and hearing impaired! When I picked him up he was crying with the top of his lungs & I saw one of the girls scolding him with an attitude! When I first signed up I made sure to know exactly the steps of how they would get a hold of me they said 1. They'll call me in the intercom. 2. Look for me 3. Call me on my phone. They supposedly called me on the intercom but I was in the sauna they NEVER looked for me NOR called me. The girl got IN MY FACE screaming "ONE MORE WRITE UP AND HE CAN'T COME NO MORE!" If she would of done her job to get me, there wouldn't of been a second write up. Not just that but if she would of done her job right she would of seen on the computer about my son not being able to hear, talk & understand like the rest of the kids and there wouldn't of been a first write up from the start! She should be fired! Or at least taken out of the daycare but NO! Now they're making me pay $277 to cancel my account because I don't want to go to a place that are going to mistreat my kids! Didn't even last 2 weeks when this happened! They need to Ether fire her, take her out of daycare or cover my cancelation fees!
Jason c
November 6, 2018 10:15
I only go because it is right down the street. Machines are always broken and locker rooms/bathrooms are always unclean. They also charge you a yearly fee for upkeep and maintenance that they say is non refundable.
Mark Guerra
September 4, 2018 08:54
This is how this gym is run!!!! It's disgusting makes me feel like throwing up would you wanna workout here they need to pick up their game and clean up this the krapp literally!!!
A Google User
September 4, 2018 08:54
This is how this gym is run!!!! It's disgusting makes me feel like throwing up would you wanna workout here they need to pick up their game and clean up this the krapp literally!!!
Paul Reed
June 27, 2018 12:51
This is a great place, staffed by caring and gracious personnel. It's ever clean, set up nicely, and well appointed. A great value.
A Google User
June 27, 2018 12:51
This is a great place, staffed by caring and gracious personnel. It's ever clean, set up nicely, and well appointed. A great value.
A Google User
June 6, 2018 17:21
just now
This place is an absolute DUMP. I've been in the fitness industry/lifestyle for decades and 24hr Fitness is becoming the "fast food" version of gyms in term of quality. Anyone can attest this place has EXTREMELY poor management, has to be at least District/Regional down. Not one 24hr Fitness in a 10 mile radius of this location is a gym I'd recommend. Literally the ONLY reason I come is its literally 5 min from me. The bathrooms smell and look worse than a convenient store in the hood. Forget about even a wipe down let's just hope water and trash aren't everywhere on the floor and the toilets aren't backed up. No bathroom upstairs even though there is room to make one, so if your up where EVERYTHING is, be ready to come back down to use the restroom (good job engineers). Pins missing, cables broke on at least 3 machines every single month. Poor quality old equipment. Calf machine broke months ago, they left it for a month, never fixed it, now its just gone. Trainers in there, well, look at them that should say enough. Water fountains rarely have pressure or cold water for that matter..paper towels always out. I could go on, but you get the point. Anyone that goes in there consistently and looks around esp at League city, Fwood, and Pasadena locations will know. When the construction dies out I'm gone, and so are others. Trust me it's the "talk" in the gym. Never once have I seen a survey for its members on sugg improvements, ice machines added for drinks or just BASIC ATTENTION TO DETAIL! The managers are failing this place, as are their bosses. I'd love to take over and put some attention to detail in these gyms, but at this point I'm embarrassed to be a member let alone a Manager, and that's a shame. Better listen or all the 15 mom and pop gyms will take your business and are!
Roxy Herr
June 6, 2018 17:21
just now
This place is an absolute DUMP. I've been in the fitness industry/lifestyle for decades and 24hr Fitness is becoming the "fast food" version of gyms in term of quality. Anyone can attest this place has EXTREMELY poor management, has to be at least District/Regional down. Not one 24hr Fitness in a 10 mile radius of this location is a gym I'd recommend. Literally the ONLY reason I come is its literally 5 min from me. The bathrooms smell and look worse than a convenient store in the hood. Forget about even a wipe down let's just hope water and trash aren't everywhere on the floor and the toilets aren't backed up. No bathroom upstairs even though there is room to make one, so if your up where EVERYTHING is, be ready to come back down to use the restroom (good job engineers). Pins missing, cables broke on at least 3 machines every single month. Poor quality old equipment. Calf machine broke months ago, they left it for a month, never fixed it, now its just gone. Trainers in there, well, look at them that should say enough. Water fountains rarely have pressure or cold water for that matter..paper towels always out. I could go on, but you get the point. Anyone that goes in there consistently and looks around esp at League city, Fwood, and Pasadena locations will know. When the construction dies out I'm gone, and so are others. Trust me it's the "talk" in the gym. Never once have I seen a survey for its members on sugg improvements, ice machines added for drinks or just BASIC ATTENTION TO DETAIL! The managers are failing this place, as are their bosses. I'd love to take over and put some attention to detail in these gyms, but at this point I'm embarrassed to be a member let alone a Manager, and that's a shame. Better listen or all the 15 mom and pop gyms will take your business and are!
Junior Rubio
April 23, 2018 23:49
Worst experience ever! Didn't even get passed the front desk because of an employee disagreement on a 3 day Guest workout pass that was perfectly valid an up to date. 24 hour fitness is a great place to workout out minus the non-sense. Curtis was the manager in charge at the time. Ill be taking it to corperate.
Edison Salazar
April 1, 2018 15:53
Many machines are broken and many more are very old. I went to a yoga class and that was actually really good. So i assume classes are ok.
Jessi Flores
March 14, 2018 17:57
24 hour fitness of Pasadena, TX is one of the most expensive gyms in the area and is one of the worst gyms I have been to. I go because is near where I live. This gym needs a renovation and new equipment. For the membership prices they charge their costumers deserve the best. Machines are outdated always breaking down and they take a long time to repair them. There's a leg extension machine that hasn't been working for like two years now, I have no idea why they still even have it there. I have no complaints about the staff they are very friendly. I just hope whoever is in charge of this gym that they do renovate this place asap or another gym opens nearby so I can change gym!!
A Google User
March 14, 2018 17:57
24 hour fitness of Pasadena, TX is one of the most expensive gyms in the area and is one of the worst gyms I have been to. I go because is near where I live. This gym needs a renovation and new equipment. For the membership prices they charge their costumers deserve the best. Machines are outdated always breaking down and they take a long time to repair them. There's a leg extension machine that hasn't been working for like two years now, I have no idea why they still even have it there. I have no complaints about the staff they are very friendly. I just hope whoever is in charge of this gym that they do renovate this place asap or another gym opens nearby so I can change gym!!
why? why?
February 27, 2018 10:20
A week after a negative review the sauna has been fixed. Today a manager type gentleman has been rushing around cleaning and touching base with members. This has every other employee including trainers doing the same. Personally I don't expect everything to be perfect all the time so this quick turn around is impressive. Thanks!
hunter childers
February 27, 2018 10:20
A week after a negative review the sauna has been fixed. Today a manager type gentleman has been rushing around cleaning and touching base with members. This has every other employee including trainers doing the same. Personally I don't expect everything to be perfect all the time so this quick turn around is impressive. Thanks!
A Google User
February 27, 2018 10:20
A week after a negative review the sauna has been fixed. Today a manager type gentleman has been rushing around cleaning and touching base with members. This has every other employee including trainers doing the same. Personally I don't expect everything to be perfect all the time so this quick turn around is impressive. Thanks!
hunter childers
February 16, 2018 07:54
Two months in and the sauna (which is the dirtiest out of the 4 clubs in a 20 mile radius-i don't think it ever gets cleaned) still doesn't function. It should of been actually rebuilt during the "wet area renovation" which instead consisted of nailing a headboard and took over a month??? Fitness connection keeps their facilities functioning for a third of the cost per person. Gym overhead is so miniscule that any maintenance should happen immediately
A Google User
February 15, 2018 15:16
So many pieces of equipment are broken, including water fountains. 1 working fountain for an entire gym. If something is broken you can expect it to remain broken for several months. The staff is undertrained and spends more time in the floor having conversation with each other than they do working. The only things that really work as well as you'd expect are the free weights!
Cody Gifford
February 15, 2018 15:16
So many pieces of equipment are broken, including water fountains. 1 working fountain for an entire gym. If something is broken you can expect it to remain broken for several months. The staff is undertrained and spends more time in the floor having conversation with each other than they do working. The only things that really work as well as you'd expect are the free weights!
Saul Gomez
January 10, 2018 21:55
The gym has really worked on repair and maintenance since a change in management. Parking lot car break ins continue to be a problem. The staff seems to make an effort to be friendly and attentive.
A Google User
January 10, 2018 21:55
The gym has really worked on repair and maintenance since a change in management. Parking lot car break ins continue to be a problem. The staff seems to make an effort to be friendly and attentive.
C M Rivera
January 1, 2018 12:30
The steam Room here smells of Mold :/ I asked the two girls in the front to have someone remove the 10 empty water bottles thrown where the steam releases from, 20 mins later they're still there ! Soledad spoke with Ashley she hurry to hang up and still the old epmtywater bottlesstill there almost 45 mins later?
All equipment is out dated pool area is completely filthy, for this I could be going to FITNESS CONECTION ?
Bert Marshall
October 19, 2017 08:38
This is a very active gym on Fairmont Parkway and is a standard 24 Hour fitness set-up. I instruct Spin class here occasionally and the Schwinn cycles are top of the line for a franchise. The members are friendly and in all Group X settings, a lot of fun. Come for a serious work-out with any of the expert Group X instructors. 5 stars!
Wes Nile
October 19, 2017 08:38
Really great space of the building. Usually able to get to whatever I need with no waiting. Sometimes there are usually one or two equipment out of order but usually fixed in a timely manner. Other then that one of my favorite 24 to visit.
Christy Besser
October 19, 2017 08:38
***EDIT DURING HARVEY RECOVERY***
***Club hours 7 am to 7 pm until curfew is lifted.***
Plenty of equipment, friendly staff, and always open. The clientele here is classy; I hardly ever see inappropriate clothing, and in the year and a half I have been a member, everyone seems polite and respectful.
We used the day care area for a few months, but I discontinued that part of my membership because they were often too full to accommodate my three kids. Also, it seemed that one of my littles would always get sick a day or two after playing there. However on the bright side, the staff in the daycare area are wonderful, and I never worried about my kids' safety. FYI they don't change diapers, so expect a call on the PA system if a poop-mergency happens!
I recommend the gym itself wholeheartedly, and I recommend the play area for kids who are big enough to not put their hands in their mouths.
Nars
October 19, 2017 08:38
Bathrooms are always nasty, out of paper and soaps. I usually go late afternoons so there are more people at the time, but still No excuse I had previously discontinued membership a few years ago due to equipment always being broke down, that has been remedied but locker room and sauna still need a lot of attention. Plenty of good equipment though
Patrick Green
October 19, 2017 08:38
Every time I have been there, the equipment, floors, etc are clean. There's no wait for equipment. The staff is friendly and helpful. Overall a great experience.
Wes Nile
September 13, 2017 22:37
Really great space of the building. Usually able to get to whatever I need with no waiting. Sometimes there are usually one or two equipment out of order but usually fixed in a timely manner. Other then that one of my favorite 24 to visit.