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- Address:Woodway Collection Houston TX 77057, 6425 San Felipe St, Houston, TX 77057
- Phone:(713) 785-8334
- Website:https://www.24hourfitness.com/Website/Club/00334
- Rating:3.4
- Hours:24 hours
24 Hour Fitness
Reviews
Rated 3.4/5 based on 35 customer reviews.
Catherine Harrington
February 15, 2020 21:32
Got a skin infection because gym is ALWAYS FILTHY but I returned again anyway and equipment was filthy again. Dried sweat on the elliptical and treadmills.Sanitizer bottles are always EMPTY. Asked the front desk for more and was told to walk around and find one I could take. I asked the guy what that area would use if I just 'snagged ' their bottle and he didn't say anything. I asked who I could complain to and he said I could fill out a form. He offerd no assistance and didn't care. What am I paying for every month if they cannot keep a sanitary gym?
Justin Thomas
January 19, 2020 13:50
Great facility, only downfall is the basketball court. The conditions are terrible, seen a lot of guys slip and injure themselves. Would be great if they had a dust mop on hand to clean the court.
Valentina Khimich
January 15, 2020 20:46
Loving the staff. Place has been improving so much recently!!!!! Bunch of new machines almost never have to wait.
Egemen Esemenli
July 6, 2019 00:22
The restrooms are always dirty. The front desk employees are on their phones mostly besides Karen, she is actually very welcoming. The management and the staff are unable to complete a simple account freezing task. I had to contact them twice and had to go in once and they still were not able to take care of it. Overall an incompetent management and a filthy location.
palle kenneth
June 17, 2019 05:30
Good selection of machines and the night staff is caring enough. It's moderately clean, but if you're looking for a state-of-the-art facility, you won't find it here. If you want a no bull place to get gains at any time, this is the place. The equipment it somewhat old but very functional and does the job.
Lisa Perry
May 29, 2019 07:58
Absolutely LOVE this gym!! A true bodybuilder gym in This area where the staff is friendly, the machine/weight selection is amazing, and it's always clean! Best part of the gym for us has been how friendly, attentive, and professional Alex has been in signing us up, he was a huge part of the decision we made to go here. Thanks again Alex and
24 Hour Fitness
MAXx Styles
September 21, 2018 14:16
This is by far my day location in the whole US of A. Great friendly staffs especially ( KAREN ) always clean club and equipment, locker rooms as well. Love this place.
Keithen Akanni
September 15, 2018 11:33
I've worked out at this 24 Hour location for a long time. It's a good place with great people and friendly staff. All the trainers are approachable and knowledgeable. The front desk workers are friendly and upbeat. Karen at the front desk is always cordial everytime I arrive at the gym. She adds a very positive energy to the customer experience at 24 Hour Fitness. Thanks Karen!
Darin McNew
September 10, 2018 13:05
I have been going to this gym for a few months and I really like the Staff! Karen and Liz are always very uplifting. They are always happy and that gives me a sense of happiness. there are a few other Staff members that are really nice too! over all a great place to Unwind, work out, Swim, use the sauna and shower. a complete workout all in the same facility! I give them 110%!!
Jim Sicalias
September 7, 2018 13:12
I would like to compliment Karen for her job performance as front desk receptionist. She is very proficient at check-in procedures and merchandise marketing. She should be favorably considered for any promotional opportunities.
Tammy Hanson
September 7, 2018 12:04
Always feel welcome at the gym. The personal trainers are knowledgeable, professional and fun to kid around with. Karen at the front desk is always happy to see me when I come in and always tells me to have a good day when I leave. I come here six days a week and the staff is consistently kind and welcoming.
Patrick Garner
September 6, 2018 15:59
To all current and future members. I want to personally recognize and applaud Karen, who is the best front desk attendant, ever at this location.
She is professional, punctual, polite and full of positive energy. She would be a great addition, in any workplace .
A Google User
September 3, 2018 11:48
I've been going to this location for years. Valerie is an excellent trainer.
Rt Wl
September 3, 2018 11:48
I've been going to this location for years. Valerie is an excellent trainer.
Sara Schultz
August 22, 2018 20:47
Talk to Kris the GM, she will absolutely help you out with any issues, questions or concerns about joining or about your existing membership! I still dont get why there are such awful reviews here. A gym is a gym, and in my experience with other 24 locations this is tidier and cleaner and I can always locate the equipment I need. My experience here at this location has only been pleasant. The staff are very attentive and always greet me upon entrance and exit. My tip is to go during the day before 4pm or after 8pm and weekends are usually not packed.
A Google User
August 22, 2018 20:47
Talk to Kris the GM, she will absolutely help you out with any issues, questions or concerns about joining or about your existing membership! I still dont get why there are such awful reviews here. A gym is a gym, and in my experience with other 24 locations this is tidier and cleaner and I can always locate the equipment I need. My experience here at this location has only been pleasant. The staff are very attentive and always greet me upon entrance and exit. My tip is to go during the day before 4pm or after 8pm and weekends are usually not packed.
Yessy Peña
July 12, 2018 18:23
How annoying is it that the manager assigned to the children's area is waiting for you almost at the door and for 2 minutes that you arrive late, tell us to close 11.30 and start talking to the ladies who take care of the children, she said. new manager the little girl and chubby ... All the things very well I like
Marcus BARNES
July 2, 2018 21:03
It's a great gym and it's great for someone who wants to workout and get on without all the fuss.
A Google User
June 28, 2018 21:36
Place to work out and that's it. Staff doesn't care about costumer service. Tried to bring a guest to help me workout after work around 12am and they wouldn't let him in due to no guest in after 10? Ended up missing a workout. Think I might go to lifetime here shortly
Mike Stavinoha
June 28, 2018 21:36
Place to work out and that's it. Staff doesn't care about costumer service. Tried to bring a guest to help me workout after work around 12am and they wouldn't let him in due to no guest in after 10? Ended up missing a workout. Think I might go to lifetime here shortly
A Google User
June 28, 2018 20:33
This 24 Hour Fitness is well managed and has a very logical weightlifting layout design. Great for heavy lifting and cardio. Large parking area and the hours are ideal. Close to the interaction of Voss and San Felipe.
Howard Kainer
June 28, 2018 20:33
This 24 Hour Fitness is well managed and has a very logical weightlifting layout design. Great for heavy lifting and cardio. Large parking area and the hours are ideal. Close to the interaction of Voss and San Felipe.
jorgeW boosh
June 18, 2018 02:21
OK gym for about 3 years but somebody busted my car window on passenger side to steal about $6 of change in my cup holder between 10pm and midnight on sunday night, 17june2018. there is usually a security guard during the week but apparently not on weekend. i called gym to report the incident and check to see if they have security video for parking lot, but he did not know.
gene Lotto
June 18, 2018 02:21
OK gym for about 3 years but somebody busted my car window on passenger side to steal about $6 of change in my cup holder between 10pm and midnight on sunday night, 17june2018. there is usually a security guard during the week but apparently not on weekend. i called gym to report the incident and check to see if they have security video for parking lot, but he did not know.
Darin McNew
June 10, 2018 00:58
Its a place to work out.. shower peekers and people that make fun of fat people trying to work out and better themselves
Ethan Lempa
April 29, 2018 15:51
Had an issue with my membership, manager was very helpful and fixed everything. Greatly appreciate the cooperation of this gym.
jacob brijalba
December 31, 2017 10:58
Not the cleanest gym, but training staff is very knowledgeable
Aso Aso
December 14, 2017 17:58
The manger was not helpful, furthermore the frontdesk were rude. Their trainers led to have my knees injury back. And we had to cancel our membership and lose few monthes fees, which is already been paid.
Elhannouni Reda
December 13, 2017 21:04
Worst place to deal with I cancelled my membership and they keep charging me annual fee I called 10 times no one wants to help to fix the problem
MAXx Styles
November 2, 2017 04:55
This is by far my day location in the whole US of A. Great friendly staff, always clean club and equipment, locker rooms as well. Love this place
M. Alberto Medina
October 26, 2017 10:44
Just started back into getting actively taking care of the only body I have after years of being in hiatus, not necessarily to 'build up' but rather to keep pliable and strong enough to prevent injuries and being able to go up and down stairs without losing my breath.
Actually, my wife is on her way back from an imploded ankle and debilitating side effects on her biochemistry, and was in need of low impact therapy along with access to a whirlpool, wet and/or dry sauna, and it so happens that this location met all of our needs, in addition to having a very capable Trainer-Facilitator who's taking care of the needs of my wife in the most attentive and professional manner, thanks Valerie!!!
In the midst of being there to support my wife, I myself am taking the opportunity to do the aforementioned with the aid of my own personal trainer, Matt, who in his own way is guiding me on my way back to being in the best shape possible... Onward Thru The Fog!!!
trang pham
October 19, 2017 07:20
This location deserves a ZERO star! This place is UNPROFESSIONAL, FILTHY and DISGUSTING!!!! The front desk woman there today is totally UNFIT and out of shape, and she is RUDE and has the MOST UGLY attitude . 24 Hours Fitness, can't you hire better people to represent your fitness club? We are cancelling our family membership immediately and we are switching to LA Fitness . And we will also tell ALL our friends! It is a cleaner and more professional club than you!!!! YOUR LOSS!!
Keith Perry
October 19, 2017 07:20
In desperate need of remodeling. Place is poorly kept, specifically the Restrooms. All 24 hour fitness gyms in the area are subpar at best.
Varica Taylor
October 19, 2017 07:20
This place is okay. It feels a bit crowded as everything is so close together but you pay for the ability to go whenever. This place could really use and update.
Chris Stewart
October 19, 2017 07:20
Not too busy most of the time and has a good variety of equipment. Could really use some bumper plates though!