Linda .Charles
May 14, 2018 03:16
This review is simply for the staff (since I had to reschedule my appointment). I had not worn my wedding ring in almost nine months and had just given birth a little over 6 weeks ago. Well today of all days, I decided to put it on. Big mistake, the ring was stuck. I walked in today and was greeted and asked how my day was going so far, I informed the receptionist (cant remember her name, but was the sweetest) that my ring was stuck on my finger. She immediately brought me to the ladies room and started to assist me with trying to remove the ring. While she was doing that three other of the employees there, including my MT, all attempted to assist me with the removal of my ring. I was EXTREMELY embarrassed non the least, yet they were all so very patient and understanding which meant so much. I figured that maybe the nearest fire department would have a ring cutter to cut my rings off, because at this point my finger was very swollen and changing color. The receptionist was able to get a hold of the local FD and my MT offered me tea as I waited. I began to cry as the firemen walked in, and the staff again was so sympathetic and helped me calm down. Sadly, they did not have a ring cutter and I eventually ended up in the ER to get my ring cut because my finger was really bad. Never in my life have I experienced such kindness from a business, who honestly did not have to assist me, they could have just turned me away. Instead They went above and beyond. I don't care if when I eventually get my massage that it's not the best ( not saying that it will be bad) I will be back here more often and will also recommend this place. Thank you so much ladies and gent!!!