A Google User
June 30, 2018 13:59
This place has a great workout for cardio and functional training, the staff is friendly, but they have one terrible policy. I have only been a member for 3 weeks, and I'm not used to bringing the armband for cardio monitoring yet. Today I went in and asked if I could borrow one because I didn't have time to return home before class started, and they said it would be a $10 charge! I find that hard to believe. Not even a chance to borrow one the first time you forget. I would understand if someone forgot all the time, but this is a lousy way to try and make extra money on top of the $159 they already charge for the classes, which isn't cheap. Someone made a very poor decision in management. I won't continue to patronize a place that puts making extra money at the expense of people who likely forget on occasion, and especially for the first time. They would rather lose a member paying $159 a month and make the $10 extra I guess. So that's what has happened.