| Mon | 08:00 am - 09:00 pm |
| Tue | 08:00 am - 09:00 pm |
| Wed | 08:00 am - 09:00 pm |
| Thu | 08:00 am - 09:00 pm |
| Fri | 08:00 am - 08:00 pm |
| Sat | 09:00 am - 01:00 pm |
| Sun | 09:00 am - 01:00 pm |
Please update your schedule online.
I called to make sure the gym opens at 7 am on a Thursday.. And when I got there it was closed.
The staff showed me a different schedule.
Please train your staff properly, and have an accurate information instead of wasting my time.
Such an inconvenience..
AVOID. Charges card without permission.
The reviews are very true. This place is a scam the manager/ aka sales people are liars. I was told I could try for $8 for a week and then decide. I told them I will not be joining as I was moving abroad. After much questioning and confirming while signing up I was told I will not be charged yet they are charging my card. No business ethics. Avoid them.
Worst gym ever! Charge money without any intimation once you provide your credit card number. My membership amount was increased without any further notice. When I requested for cancelation, I was told that account will be put in hold for me to think over and I wouldn't be charged anything and they again went ahead and charged some hold fees and now on questioning ask me to come again in person to cancel, when I had already done the process. Please do no go here and provide your credit card numbers. It will be mis-used.
Peacefully
Worst gym ever. Equipments is not proper. They say the annual membership fee is 70$ and the money will be refunded back if it is informed 45 days prior. But now they show the statement saying that we need to pay extra 10$ to cancel our membership. And they charge additional 15$ if they couldn't deduct amount from your credit card. This wasn't informed initially when people sign up the membership. They should clearly mention everything before they deduct amount from customers account.
I have been going to this gym on and off for over 10 years. Employees are hospitable and the enviroment is always clean and organized. Josephine is always doing her best to make sure of this as well as helping clients when needed.
I give 3 star for the group classes and for the rest 0 star. Over all 2 stars.Treadmills are very basic. Many lockers are broken. They are not able to provide a paper copy of class schedule giving a reason that the printer is broken. You have to find street parking. Only 3 restrooms total. Staff is not much helpful. Some of the female customers are very rude when I requested to lower the music volume of her phone in sauna. The staff was unable to resolve the issue.
Wish i could give this 100 negative stars. high membership charges , even i cancel my membership they charged me $40 for nothing.I am paying so much for a service that I can't use, and that isn't even that great when I do use it? I never recommend it anyone , they will loose lot of money as there are not many machines, the hours ad service is terrible. most of the machines are useless or either not working. people book machines for their friends and staff says nothing to them. horrible policies and staff
Wish i could give this 100 negative stars. high membership charges , even i cancel my membership they charged me $40 for nothing.I am paying so much for a service that I can't use, and that isn't even that great when I do use it? I never recommend it anyone , they will loose lot of money as there are not many machines, the hours ad service is terrible. most of the machines are useless or either not working. people book machines for their friends and staff says nothing to them. horrible policies and staff
I just moved to the area about a month ago and joined this gym because it's close to me and reasonably priced. Staff is welcoming and friendly. It's a smaller space but they use the space wisely and there is a nice open area for classes. Glad I joined!
I just moved to the area about a month ago and joined this gym because it's close to me and reasonably priced. Staff is welcoming and friendly. It's a smaller space but they use the space wisely and there is a nice open area for classes. Glad I joined!
Love the instructors and some of the staff but the manager is very unprofessional. Some days she'll say hi and other times she'll demand to salute. She never helps. All she does is sit around and be on her phone. Makes other people feel inferior. As a gym member the manager doesn't make you feel welcomed.
Love the instructors and some of the staff but the manager is very unprofessional. Some days she'll say hi and other times she'll demand to salute. She never helps. All she does is sit around and be on her phone. Makes other people feel inferior. As a gym member the manager doesn't make you feel welcomed.
I just joined but only because it's near my home however, I am not happy about the hours especially on the weekends since they close too early. You'd figure weekends are days when everyone is off and have time to work out. Now that's horrible!
Love the instructors and some of the staff but the manager is very unprofessional. Some days she'll say hi and other times she'll demand to salute. She never helps, all she does is sit around and be on her phone. Makes other people feel inferior.
Recently I had joined the central avenue , Jersey City branch and I had a terrible experience.I wish I could give 0 star . Today morning, when I went to the gym the receptionist told me that I had to pay $41 when they initially offered me $24/month . They said additional amount was for late fee , interestingly they never told me about any late fee and I had already provided them my card details. When I countered her she said that my card had declined. Today I paid $41 with the same card .
So , there was two incident , one they never told me about any late fees and second the card decline story is confusing. I will never recommend anyone to this place . Sadly now I feel cheated of paying $41 just for 5 days .
If I could give this place 0 stars, I would. They charge you a maintenance fee 2 months after subscribing and then every 6 months after that - that means that your regular $25 membership charge turns into $40 at least twice a year. Not to mention, you can't cancel online or over the phone - you have to do it in person. This wouldn't be a problem if I was in the freaking state, but I'm an out-of-state college student. Why am I paying so much for a service that I can't use, and that isn't even that great when I do use it?! So far, I've paid around $100 to this establishment, and I couldn't be saltier about it. It sucks that this place is the most visible and accessible gym in the Heights area, but even still, I don't recommend it. Use that $100 to get yourself some home gym equipment, buy a nice temperature-controlled water bottle, queue up a couple youtube workout videos, and I swear to you that will be a better experience than Lucille Roberts.
Worst place ever, customer service there is awful. I went to cancel there because I decided not to join after 1 day I regustered and they told me that the account was cancelled also with a receipt. Today I was being charged for the next moths and maintenance fee. They never told me I had to call to customer service to cancel. What a scam. I do not recommend this place.
The gym is great. Classes are great, people are friendly but why are they asking All the time for reviews. I'm being honest about my review but I'm asked every day to post. So I finally gave in to the front desk lady.
I love the staff members!The people working the front desk are so healthful and kind.The instructors are amazing,always motivating everyone.In all I definitely love Lucille Roberts and all the people working there.
Lucille Roberts have great employees. Everyone is friendly. They have a nice clean gym.
I love my class with Roberto
He is the best
We enjoyed very much
I can't wait every Wednesday at 10.15am
I lost 19 pounds
I'm feeling so happy with Lucille Roberts at Jersey City
The gym is great. Classes are great, people are friendly but why are they asking All the time for reviews. I'm being honest about my review but I'm asked every day to post. So I finally gave in to the front desk lady.
