A Google User
March 28, 2018 12:46
If you want to join this gym, make sure you are very clear during contract discussions. I was tricked into signing a year long contract when I was promised month to month. When I brought it up to the management, there was nothing they could do as the person who enrolled me was fired. THEN, when my contract ended, I was charged additional months even though I was not able to go to the gym because my contract ended. You have to call an outside billing department to cancel or you will continue to be charged even though you aren't even contractually allowed to go to the gym. Horrible customer service experience. Would have given zero stars if allowed.