monica lane
June 11, 2018 06:37
Fitbox Method is so... deceptive about their "free" class. I was contacted and spoke with two males four different times and was never told I had to rent the gloves-$5 and pay $15 for a pair wraps-you keep the wraps. I also received a voicemail on one occasion as well as three text messages. None of these conversations or other communications mentioned payment or rental for anything. I guess once you show up for class they think you'll just pay; I almost did. After I thought about the number of times I was contacted, I told the gentleman at the front desk this was deceptive. When I asked him why this information wasn't disclosed he said, "It's boxing, and you can't box without gloves.
I guess this deception has worked for Fitbox Method in the past, and it almost worked on me.
Fitbox Method class is not free, it's $20 made through the glove rental-$5 and the wrap purchase-$15
#dontgetsuckeredin
Update 06/11/18
I was contacted via text by a gentleman who says he was the "owner" of Fitbox Method. He said he was upset, and I said I was disappointed. He asked me if I would consider taking off the bad review. I told him only if he discloses that a rental and purchase is required to take the free class. With everything he said I felt his major concern was, not me, the customer but getting the negative review removed.
The "owner" promised me that the Fixbox website and the reminder email discloses that a rental and purchase are required to take the class. I therefore sent him a screenshot of the reminder email I received because it didn't disclose that information. He said he would verify and make sure to add it. As for the website, well... the disclosed information may be somewhere else, which I'm coining the fine print, but it's not on the main page where you choose the free class option or on the page you're redirected to provide your contact information. That's it. There is absolutely no disclosure on these two pages about the rental and purchase required to take class. See the pictures posted.
This is my last update to this post. "Mr. Owner" this was never meant to "kind of bash" your business as you stated in your text. I just believe everyone should know before they sign up and go because I didn't.
#disclosureandtransparency