Reviews

Rated 3.2/5 based on 31 customer reviews.
April 12, 2020 14:43

I love the natural light and high ceilings but I really hate the filthy window, mirrors, fans and light diffusers in the group ex room. I hope when this location reopens they will clean this place and try to keep the light diffusers and fan blades dust and dirt free.

March 12, 2020 11:56

Towels taken away, every time I go a new machine seems to be broken, chik-fil-a customers next door always take up the parking even when it States for 24 hr fitness customers only. Me, my friends and my husband will all be cancelling our memberships. Absolute shambells and the steam room always stinks

January 5, 2020 12:10

Everything is all nice and good but the sauna never open... really disappointed

June 22, 2019 14:36

I visited many locations of 24 Hour in the last two years. this location is by far better than most of the places I visit. First of all it's very clean very well maintained cleaning crew is always on the site. Be prepared to bring your own towel after July 1st.

January 6, 2019 13:49

Love this location! Conveniently right off the freeway and in between two freeway entrances. Super short location so they provide the towels.

September 26, 2018 09:59

Really tired of thos place. This location has gotten so over crowded that I can rarely ever find parking and use the equipment I want. Tried to cancel my membership but that required a huge cancellation fee. Do not recommend this location, it was great at a time but its popularity has ruined it. Way too crowded of a gym

August 28, 2018 18:22

A lot of options and services in one place. Good but it has room for improvement esp for their aging aerobics and other workout devices. It has the potential to be super club location like the name says.

August 28, 2018 18:22

A lot of options and services in one place. Good but it has room for improvement esp for their aging aerobics and other workout devices. It has the potential to be super club location like the name says.

July 30, 2018 23:23

The reason you want a super-sport gym pass is the Towel service! They definitely has it. However, Does not really match my expectation. I was working out at the super-sport gym at Livermore, which really pulled my expectation very high. There are a lot of people, you probably need to wait for the equipments. A lot of parking spaces! The fitness pads are sorting in the room at second floors.

July 30, 2018 23:23

The reason you want a super-sport gym pass is the Towel service! They definitely has it. However, Does not really match my expectation. I was working out at the super-sport gym at Livermore, which really pulled my expectation very high. There are a lot of people, you probably need to wait for the equipments. A lot of parking spaces! The fitness pads are sorting in the room at second floors.

July 16, 2018 23:46

Not impressed. 1 star is harsh but i'll tell you exactly why. I was lied to when signing up for a membership. I was told with my membership I could access all gyms with a basketball court. Since I travel a lot, 24 hour fitness seemed like a good option. However, when I visited this location on business they wouldn't give me access. I told them all I want to do is shoot hoops for an hour and they pushed back hard! Literally arguing over this petty request even though I told them what I was told when signing up. I don't care about towel service or use the bicycle room, all I wanted to do was shoot a couple hoops! I promise I will not be signing up for another membership and I suggest you do the same. There's much better options for a smaller price with better facilities and much nicer customer service. Save yourself the time and hassle!

July 16, 2018 23:46

Not impressed. 1 star is harsh but i'll tell you exactly why. I was lied to when signing up for a membership. I was told with my membership I could access all gyms with a basketball court. Since I travel a lot, 24 hour fitness seemed like a good option. However, when I visited this location on business they wouldn't give me access. I told them all I want to do is shoot hoops for an hour and they pushed back hard! Literally arguing over this petty request even though I told them what I was told when signing up. I don't care about towel service or use the bicycle room, all I wanted to do was shoot a couple hoops! I promise I will not be signing up for another membership and I suggest you do the same. There's much better options for a smaller price with better facilities and much nicer customer service. Save yourself the time and hassle!

June 2, 2018 23:36

I really don't know what to expect when I come here. I only come on weekends. I can expect to circle the parking lot for about 5 minutes in the morning (7-10am) looking for a spot. Locker-rooms can be extremely clean, or a complete circus show. They do have a spacious floor plan though and it's easy to get on equipment. The equipment itself is well maintained - huge plus.

June 2, 2018 23:36

I really don't know what to expect when I come here. I only come on weekends. I can expect to circle the parking lot for about 5 minutes in the morning (7-10am) looking for a spot. Locker-rooms can be extremely clean, or a complete circus show. They do have a spacious floor plan though and it's easy to get on equipment. The equipment itself is well maintained - huge plus.

May 23, 2018 20:32

This gym is outstanding. If you are going to join a gym you can't beat the convenience of 24 hour fitness.
They've got steam room
Sauna,
Pool
Every kind of cardio
Cardio , yoga, classes
Baby setting
And another 24 hour gym just minutes away.

May 16, 2018 15:54

Large facility but can get very busy in the afternoons. Ok job cleaning, I have gone in the evening before and had no paper towels to clean machines and the towels overflowing in the bathroom. Always hair in the showers. Otherwise, large amount of treadmills/ elliptical a upstairs and weights down. I like the sauna and steam room, never had an issue with cleanliness there. People are polite, staff are knowledgeable. They have towels to use which is a nice bonus.

May 11, 2018 08:59

It's a 24. Not much else to be said. Much better than the Concord gym following the remodel.

April 22, 2018 10:15

Its 24HR Fitness... Always a bunch of weenies here.... damn socializers, go to the mall or a bar!

April 12, 2018 12:02

Marilyn is the best "Master" trainer you can ever have. Me and my teenage kids have worked with her for 2 years. She taught us balance, core and functional performance. She improved my skiing skills tremendously as well as cardio stamina. She is an excellent listener who patiently works with one's specific needs and customizes exercise routine. She is NO boring cookie cutter trainer. I love her energy, motivation and enthusiasm. I love how she cooperatively works with her colleagues and other gym members. I highly recommend Marilyn as your dream trainer. Enjoy!

March 9, 2018 00:10

Nice, sometimes hard to find parking but usually ok. I don't use the showers or towel service , got a good two year membership deal from Costco and it's definitely a great value. (Renaissance club sport - my former gym - was way nicer but also cost five six times more:)).

March 2, 2018 00:02

Small gym for 24 hour fitness, always busy even late evening. Parking is tough. I love that they gave steam room and sauna.

February 23, 2018 13:13

Have been a member since 1995. Last started in 2014 with super sport in Walnut Creek. Was traveling for 3 months. Called them Oct 30 og 2017 and asked to freez my acount till Jan 31. I come back and my membership is cancelled and found a cancellation email sent to me on Oct 31 2017. Called the gym. The manager said call the costomerservice whom I had talked back in Oct. Britney, I think was the represantetive's name, said she put my account for investigation which will take 7-10 days. She said she puts a note on my account so I can use the gym meanwhile. She even said do not go to the gym right now, give it 24 hours for this to appear on your account. Todsy, almost 48 hour later, I come to the gym and they very rudely and with no understanding or compassion deny my access and treat me like I sm trying to sneak in!! Jenny her name was snd another girl. Shsme on them for treating a costomer after 23 years. I called the costomer service again while I am still at the gym and all they say is "sorry, get a new membership"!!! That is it? Does thst explain how snd why you cancelled my membership? Why did she tell me I hsve access then? I wouldn't walk in if I wasn't given false information and lied to. Did you just wanted to humiliate me by denying me accsess? What an embaressing moment! And to be embarressed by unprofessional people?! Shame on you for treating everyone the same. Money is not everything, 24hour fitness!

February 17, 2018 12:23

Great gym, i kindly ask to make extra efforts to keep stalls stocked with tp tho.. i take 75% of my monring dumps here so its important to me.. actually im taking a dump RIGHT NOW!!!

February 14, 2018 01:13

Management is awful in this place.
Be aware of this place. This gym is NOT SAFE at all. Inside and out.
There are numerous car break ins everyday in parking lot. Thieves breaking into locker rooms everyday so random. They just broke into four lockers in less than five min AND all 24 hour fitness did was just to write a useless incident report.

January 9, 2018 18:44

Great atmosphere and a variety of workout equipment along with a basketball court. Additionally the entire second floor is dedicated to treadmills, cycles, stretching, and aerobic rooms. Unfortunately the gym is mostly crowded throughout the day.

January 9, 2018 08:37

Staff is friendly and helpful. The equipment is clean and in working order and when things break every effort is made fix it immediately. Parking can be a drag. That all said the place is packed all the time so expect that the locker room will be messy and some piece of equipment will be broken

October 25, 2017 14:58

They have platforms but no women's bars. I called ahead to ask and they said they did. Just had to walk around the entire gym with no help to look for it. Not a bar in sight that's 15kg. I just needed to get some weightlifting in to prepare for my meet that's close to home but this isn't the place.

October 25, 2017 14:58

Excellent facility. Don't let the meat heads or amateur fitness models deter you. The equipment is great, the towels are clean, all you need to bring is your go hard attitude and a water bottle. Sign up/membership fees required.

October 25, 2017 14:58

As far as a 24 Hour gym goes, it's great...All of the equipment works and they put away the weights...
But it starts to get really packed by 5:30am, so the parking is limited... That's mostly for the classes...

October 25, 2017 14:58

Please DO NOT put your girls here. CHRIS GHETTI the district manager of this club DOES A REALLY POOR JOB of PROTECTING OUR YOUNG GIRLS from male abuse and sexual harassment. HE DOES NOT DO HIS JOB and SHOULD BE FIRED. In addition, I have gotten my car BROKEN into 3 times here. In addition, to my iPHONE STOLEN 2 times. The Walnut Creek Police have done absolutely NOTHING about it. I DO NOT ALLOW ANY OF MY DAUGHTERS in this club. We belong to the YMCA in Pleasant Hill. If you're new to the area; I suggest you out your girls there. Best of Luck! - Ray

October 25, 2017 14:58

Parking is based on the time you go. It can be really bad, or really good. Only time I ever see it good is before 9am. After that, it's time to play "drive around continuously until some leaves." Gym itself inside is not too bad.

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