| Mon | 05:00 am - 10:00 pm |
| Tue | 05:00 am - 10:00 pm |
| Wed | 05:00 am - 10:00 pm |
| Thu | 05:00 am - 10:00 pm |
| Fri | 05:00 am - 10:00 pm |
| Sat | 06:00 am - 07:00 pm |
| Sun | 06:00 am - 07:00 pm |
This gym was good one year ago. But recently the owner wants to attract more members so they gave some promotions on monthly membership fee. Now the gym's group classes are always crowded and you can not even find a spot on the yoga class. As others commented, it's always a pain to cancel your membership and the manager never replies your email.
Same experience as some of the people below have been sharing - tried to cancel my membership and was still being charged. Caught it late because I wasn't expecting to still be charged for something I had asked to cancel. Checked my credit card to make sure I wasn't being charged again and there was still an amount being paid. Called them to check why this was happening as I had only been told I needed to pay a $10 cancellation fee. Was told I needed to provide 45 days notice of intent to cancel. Even though I requested to cancel back in May. Manager I was talking to tried to blame this lack of information on another employee.
As other reviews have noted - terrible management (or maybe just one person). No where else would it be this much of a hassle to cancel something. All a customer should have to do is say that would like to cancel.
Don't get drawn in by the deals - they'll get you on the back-end.
It's a shame because the rest of the staff are pretty friendly.
Hi Can you guys post a picture of an empty gym and show what equipment you do have, I would love to see more photos and get a look ,thank you!
Great gym. Their machines are always available because they have so many. Great energy by the staff and patrons. I felt really encouraged to get a good workout. I look forward to coming back for their stair machine.
Love this place. Good classes. Neat and clean equipments.
Love this place. Good classes. Neat and clean equipments.
This gym is nice, it has a sauna, steam room, kids room, plenty of weights and machine. I wish it had more space and a dedicated TRX area.
This gym is nice, it has a sauna, steam room, kids room, plenty of weights and machine. I wish it had more space and a dedicated TRX area.
Life happens you can be all healthy one day & next day go to hospital... I called over 2 weeks ago & left a message for Maria who is very nice lady that due to medical reason I need to put my membership on hold. I thought its done & when you are going through health crisis you are not going to be worried about your gym membership!!! I was not answering phone been in & out hospital and.... so didnt check my vm on top of it my card was compromised so on June 12 that they normally withdrew membership the card was frozen! That I am glad otherwise I would have been at loss of $45. Then last night I started to check my vm from no's that I dont know to find out that I have 2 vm from their collecting & one from gym itself!!!!! Today I am calling & spoke with another nice lady yet to find out that my membership was not on hold then I need to take a note from my doctor saying that I can't go to gym!!!! You got to be kidding me! Where I am worried to get better and fight my health battle I need to add a pressure that oh doctor write me a note that how long I can not go to gym because my gym need that to put my
membership on hold!!!!! This is RIDICULOUS!!!! Its a gym membership for God sake not my work place!!!! So I canceled my membership today & I will never walk to another Total Women's Gym for their unbelievable policies! I should have read it! Plus they charge you up front $98 to join them!!!! I should say the staff are very nice & I will miss them but very bad experience!!!!!!!!
Do not join this gym! & I hope all the beautiful people who are working there find a better job! If they have these kind of policies for members that pay to use their facilities I only can imagine how they treat their team!
Everywhere I go I will make sure to let everyone know that this is not a place to join!!!!
People get sick & life happens!!!!! A gym should not be a stress on people's life!!!!
the worste communications skills which really disappointed me as a single mom. They changed the system and we have to make a kids club for our kids before we show up. They made this silly decision with out even send their members a clear email about it so I went after a long day work with my doughter who's 9 years and they refuse to keep her in the facility at all plus they way the employer talked to me was really unprofessional.
I love this gym! I have been a member since it opened a few years ago. The gym and locker room are super clean and well maintained. The locker room has spa qualities complete with steam and sauna room. The showers Include complimentary soap and shampoo.
On weekdays the gym can get busy during peak hours 5-7pm so you need to be patient with the machines and sign up early for group fitness classes. Peak season is jan-march where it is always the busiest but then tapers off. The group fit classes are great but fill up quickly so make sure you get there early to sign up! I hope they listen to their members and add more classes especially during peak hours and morning times. The spa facility is also great. I get services 2x a month and have not been disappointed yet! The cost of the gym membership can be pricey, but if you exercise often it's totally worth it. I love that fact that it is women only and a judgement free zone. The trainers are there to assist you and don't make you feel dumb asking questions on form and proper weight use. Overall I would highly recommend this gym to women looking for a nice clean place to workout and stay healthy:)
If you are searching for a place with privacy for women only, then you might like this place. The memberships deals are good. The spa is amazing, I love it. The place is clean and simple. Classes are the best. The staff are nice. There are private lockers. However, one star is missing because the Wifi is horrible.
Wasnt allowed in cuz im a "guy"
whatever that means
Life happens you can be all healthy one day & next day go to hospital... I called over 2 weeks ago & left a message for Maria who is very nice lady that due to medical reason I need to put my membership on hold. I thought its done & when you are going through health crisis you are not going to be worried about your gym membership!!! I was not answering phone been in & out hospital and.... so didnt check my vm on top of it my card was compromised so on June 12 that they normally withdrew membership the card was frozen! That I am glad otherwise I would have been at loss of $45. Then last night I started to check my vm from no's that I dont know to find out that I have 2 vm from their collecting & one from gym itself!!!!! Today I am calling & spoke with another nice lady yet to find out that my membership was not on hold then I need to take a note from my doctor saying that I can't go to gym!!!! You got to be kidding me! Where I am worried to get better and fight my health battle I need to add a pressure that oh doctor write me a note that how long I can not go to gym because my gym need that to put my
membership on hold!!!!! This is RIDICULOUS!!!! Its a gym membership for God sake not my work place!!!! So I canceled my membership today & I will never walk to another Total Women's Gym for their unbelievable policies! I should have read it! Plus they charge you up front $98 to join them!!!! I should say the staff are very nice & I will miss them but very bad experience!!!!!!!!
Do not join this gym! & I hope all the beautiful people who are working there find a better job! If they have these kind of policies for members that pay to use their facilities I only can imagine how they treat their team!
Everywhere I go I will make sure to let everyone know that this is not a place to join!!!!
People get sick & life happens!!!!! A gym should not be a stress on people's life!!!!
Life happens you can be all healthy one day & next day go to hospital... I called over 2 weeks ago & left a message for Maria who is very nice lady that due to medical reason I need to put my membership on hold. I thought its done & when you are going through health crisis you are not going to be worried about your gym membership!!! I was not answering phone been in & out hospital and.... so didnt check my vm on top of it my card was compromised so on June 12 that they normally withdrew membership the card was frozen! That I am glad otherwise I would have been at loss of $45. Then last night I started to check my vm from no's that I dont know to find out that I have 2 vm from their collecting & one from gym itself!!!!! Today I am calling & spoke with another nice lady yet to find out that my membership was not on hold then I need to take a note from my doctor saying that I can't go to gym!!!! You got to be kidding me! Where I am worried to get better and fight my health battle I need to add a pressure that oh doctor write me a note that how long I can not go to gym because my gym need that to put my
membership on hold!!!!! This is RIDICULOUS!!!! Its a gym membership for God sake not my work place!!!! So I canceled my membership today & I will never walk to another Total Women's Gym for their unbelievable policies! I should have read it! Plus they charge you up front $98 to join them!!!! I should say the staff are very nice & I will miss them but very bad experience!!!!!!!!
Do not join this gym! & I hope all the beautiful people who are working there find a better job! If they have these kind of policies for members that pay to use their facilities I only can imagine how they treat their team!
Everywhere I go I will make sure to let everyone know that this is not a place to join!!!!
People get sick & life happens!!!!! A gym should not be a stress on people's life!!!!
the worste communications skills which really disappointed me as a single mom. They changed the system and we have to make a kids club for our kids before we show up. They made this silly decision with out even send their members a clear email about it so I went after a long day work with my doughter who's 9 years and they refuse to keep her in the facility at all plus they way the employer talked to me was really unprofessional.
I love this gym! I have been a member since it opened a few years ago. The gym and locker room are super clean and well maintained. The locker room has spa qualities complete with steam and sauna room. The showers Include complimentary soap and shampoo.
On weekdays the gym can get busy during peak hours 5-7pm so you need to be patient with the machines and sign up early for group fitness classes. Peak season is jan-march where it is always the busiest but then tapers off. The group fit classes are great but fill up quickly so make sure you get there early to sign up! I hope they listen to their members and add more classes especially during peak hours and morning times. The spa facility is also great. I get services 2x a month and have not been disappointed yet! The cost of the gym membership can be pricey, but if you exercise often it's totally worth it. I love that fact that it is women only and a judgement free zone. The trainers are there to assist you and don't make you feel dumb asking questions on form and proper weight use. Overall I would highly recommend this gym to women looking for a nice clean place to workout and stay healthy:)
I love this gym! I have been a member since it opened a few years ago. The gym and locker room are super clean and well maintained. The locker room has spa qualities complete with steam and sauna room. The showers Include complimentary soap and shampoo.
On weekdays the gym can get busy during peak hours 5-7pm so you need to be patient with the machines and sign up early for group fitness classes. Peak season is jan-march where it is always the busiest but then tapers off. The group fit classes are great but fill up quickly so make sure you get there early to sign up! I hope they listen to their members and add more classes especially during peak hours and morning times. The spa facility is also great. I get services 2x a month and have not been disappointed yet! The cost of the gym membership can be pricey, but if you exercise often it's totally worth it. I love that fact that it is women only and a judgement free zone. The trainers are there to assist you and don't make you feel dumb asking questions on form and proper weight use. Overall I would highly recommend this gym to women looking for a nice clean place to workout and stay healthy:)
I give a one because, teachers are very good, but it is impossible to get into class! You have to register online two days before at 10 at night but also then it is hard to get through. You have to show up 40 minutes before class if you hope in a second chance to get in. Machines are all full, so you basically pay but you cannot work out! And do not even try to ask firmly to talk to the manager (who is always absent and cannot answer to the phone) because she will call you back telling you that it is not ok to yell (???!!!) at the front desk... Very bad customer service! Anyway they will tell you they cannot do anything...except taking your money!!!Either this or "feel free to go to another gym", this is what I have been told.
If you are searching for a place with privacy for women only, then you might like this place. The memberships deals are good. The spa is amazing, I love it. The place is clean and simple. Classes are the best. The staff are nice. There are private lockers. However, one star is missing because the Wifi is horrible.
