Reviews

Rated 3.3/5 based on 29 customer reviews.
February 19, 2020 15:03

Tried to use 24go but every time I go in to workout the scanner does not register me. Then the app says I missed a workout. I let the front desk know that my finger was not scanning and they (2 of them) just shrugged. If someone else knows of a club with a pool for a reasonable price please let me know.

January 3, 2020 22:33

Worst place to work out when you have kids! Theres never enough staff to accommodate kids in care. I have called headquarters several times in regards to the consistent problems. Manager Eric and Michele both say they can't do anything about it due to budget. They schedule classes at 830am ,but dont open care til 845am. Or they have class at 630, but daycare closes at 630pm Fri. Wed night theres class at 730pm and again daycare closes at 8pm. Makes no sense.

December 24, 2019 13:43

Do you have a day pass from a referral? Good luck using it. I had a free 3 day pass from a member, but the front desk wouldn't let me activate it because I wasn't local. They offered to charge me $20 for a one day pass. This seems silly to me because I do have 24 Hour Fitness gyms in my area, and working out at this location may have gotten me to sign up.

December 7, 2019 03:23

I used to enjoy this 24hr but as of Dec 2019 they close at MIDNIGHT everyday. I'm absolutely leaving "20hr" or whatever it should be called now if they don't change this back.

August 3, 2018 13:40

I go to this gym because of my personal trainer Dan, the hours they're open, and the cleanliness and friendliness of the staff.
Dan is the best trainer around!!! I've worked with other trainers with little success, and he's helped me lose 50lbs in 6 months. If you're looking for an amazing trainer, he's your guy. I was out of shape to say the least and he's a huge encouragement. He's knowledgeable and is willing to make modifications when needed. He's worth every penny and then some - I can't recommend him enough!!!

August 3, 2018 13:40

I go to this gym because of my personal trainer Dan, the hours they're open, and the cleanliness and friendliness of the staff.
Dan is the best trainer around!!! I've worked with other trainers with little success, and he's helped me lose 50lbs in 6 months. If you're looking for an amazing trainer, he's your guy. I was out of shape to say the least and he's a huge encouragement. He's knowledgeable and is willing to make modifications when needed. He's worth every penny and then some - I can't recommend him enough!!!

July 19, 2018 07:28

Trash they lock you in a 12 month contract . Wanted month to month. RD Navarro and Victor Ortiz are scams. Save your self headache and don't join this gym.

July 19, 2018 07:28

Trash they lock you in a 12 month contract . Wanted month to month. RD Navarro and Victor Ortiz are scams. Save your self headache and don't join this gym.

July 18, 2018 20:24

24hr Fitness is all over the map. You can go anytime all the time anywhere. Good equipment and well maintained. Very friendly and knowledgeable staff ready to help you with your training program.

July 18, 2018 20:24

24hr Fitness is all over the map. You can go anytime all the time anywhere. Good equipment and well maintained. Very friendly and knowledgeable staff ready to help you with your training program.

May 16, 2018 02:50

I absolutely love this Gym. The staff is very friendly, they clean equipment and rack weight every single hour, I can always count on good music and a good workout with their plethora of weights and equipment. Shout out to Jake one of the staff members for always being helpful to new members and having a huge amount of knowledge on proper dieting! Thank you 24 hour Fitness!

May 16, 2018 02:50

I absolutely love this Gym. The staff is very friendly, they clean equipment and rack weight every single hour, I can always count on good music and a good workout with their plethora of weights and equipment. Shout out to Jake one of the staff members for always being helpful to new members and having a huge amount of knowledge on proper dieting! Thank you 24 hour Fitness!

May 16, 2018 02:50

I absolutely love this Gym. The staff is very friendly, they clean equipment and rack weight every single hour, I can always count on good music and a good workout with their plethora of weights and equipment. Shout out to Jake one of the staff members for always being helpful to new members and having a huge amount of knowledge on proper dieting! Thank you 24 hour Fitness!

May 9, 2018 14:30

24 hour in Roseville is the best gym I've been to in my life. Brand new stair machines take the cake. Vacant group excercise room makes it that much better. I need not mention the hot tub, steam room, sauna, and pool, but if you're wondering, they are always in clean, working order.

May 8, 2018 15:36

They are so funny and rude. When I called to cancel membership, I entered my account # & DOB thru their automatic answering system. Then, I said " Cancle" and was waiting for agent. But, I had to wait for somebody's answering FOREVER. So I called again and tried to enter my account # a couple of times but they said we cannot find your account #...???!!!..anyway again I waited for agent FOREVER....

So I changed my mind and called again to enter the NEW code "New membership". and then IMMEDIATELY and FINALLY I could be connected with agent!!

Fortunately I could cancel my membership BUT after she said ' okay, canceled!', the telephone was suddenly cut off..

May 5, 2018 12:00

Excellent place to work-out & swim! Perfect sauna too! People are nice! Love it!

April 15, 2018 15:48

The unceasing follow up phone calls after I visited with a buddy left me never wanting to come back. They required an impressive amount of info just to sign up as a guest for one day.

March 5, 2018 01:18

Great prices..great gym. Great staff. Super love the pool, jacuzzi, sauna and steam room after a great workout. Always clean and plenty of equipment

February 13, 2018 17:36

Horrible customer service. I have been a member of 24 for years and recently had to cancel due to a move and new employment. I walk in to check this new club out that I just moved to, I asked for a trail to make sure that the distance would be manageable from work and my new residence. The sales person response was shocking because I have been a member of a 24 before they would have to charge me $20 a day. Horrible customer service will never return to this location again. Or any other for that matter.

January 21, 2018 22:43

Great gym with pool, sauna, and hot tub! Also has child care with very low cost membership. They will pressure you to get a personal trainer or sign up for workout classes which are expensive and where they make their money but once you get past that they leave you alone and you can workout whenever you please. I trained in this gym while getting ready for special operations in the Navy

January 17, 2018 17:16

This is one of my favorite gyms for basketball. The guys here know how to play the game well for the most part and play good, hard basketball. The floors have good grip as well. There's a lot of room on the court to run as well. There's plenty of equipment to go around depending what time you come. I like the dry sauna and from all the clubs I've been to in the Sacramento area, this is one of the top 3 for me.

January 17, 2018 17:16

This is one of my favorite gyms for basketball. The guys here know how to play the game well for the most part and play good, hard basketball. The floors have good grip as well. There's a lot of room on the court to run as well. There's plenty of equipment to go around depending what time you come. I like the dry sauna and from all the clubs I've been to in the Sacramento area, this is one of the top 3 for me.

December 21, 2017 16:23

Large amount of workout machines, at least 2 of each type. 4 squat racks, lots of bench/incline setups, plenty of dumbbells. The basketball court and pool/sauna/steam room are nice to have. Peak hours definitely at around 5, most empty on Sundays around 2.

December 13, 2017 10:39

24hr Fitness is all over the map. You can go anytime all the time anywhere. Good equipment and well maintained. Very friendly and knowledgeable staff ready to help you with your training program.

October 25, 2017 11:55

the gym itself is ok. Lots and lots of cardio machines. Weight rack is a weak spot since I find myself waiting for someone to return a weight I want to use all too often. They have exercise classes All The Time. Which is cool. But I like to use that dimly lit room for stretches therefore that hurts me. Pool and saunas are fine. But beware. That chlorine hits hard.
Their staff however is absolutely amazing. I love this gym for their staff. Very friendly. They answer questions. They've even helped me locate exercise equipment I didn't know how to describe correctly. Good people.

October 25, 2017 11:55

It's really a nice place for the cost. They close the pool and spa for cleaning which is not awesome. Even with that it is never really crisp clean. And if you go at the peak hours you'll be sure to knock someone out with your barbells.

October 25, 2017 11:55

Absolutely abysmal staff. Called up about buying a weekly pass since I was on vacation, sales staff had no clue what was going on. Said I could come in and get a 3 day pass for free. When I came in the next day, place looked terrible and the front sales area was trashed. Sales manager came out and said they wouldn't do the 3 day pass because we're from out of town and how would that help their sales? Sales manager was extremely rude, and when I asked about the 7 day pass she stated it was $50 and I'd probably be better off going somewhere else to get a cheaper membership. I asked if she knew why it was more than the monthly membership, and she stated probably corporate trying to keep people from getting the weekly membership so they feel pressured to get a monthly.
This all seemed like an odd tactic for sales since I have 24 hour fitness all around me, and she never knows who could wind up liking the gym and signing up long term.
This entire location is a waste of time if you're serious about working out, and seems to be very poorly kept up. Don't even bother stopping by.

October 25, 2017 11:55

I got a 3 day pass so I could try the gym out with my cousin since she was a member, but as I entered the gym they were already trying to get me to sign up for a membership even though I haven't even tried the place yet. So, I called them out on it but they came up with some lame excuse. I caved in and did not like it at all. Total waste of money.

October 25, 2017 11:55

Horrible. I just wanted to go in and get a 3 day pass and the staff completely made me feel bad about not making a commitment today for a month to month membership. It said on the pass that I could sign up online, show them the conformation email, and workout. But it was the total opposite.They were very pushy about what I should do and wouldn't let me do my own thing. They made me feel like I didn't know what I was doing, and told me I needed a trainer (when I told her in the beginning I didn't want one.) An employee tried to set up an appointment for me for the 2nd DAY of my free pass to buy into the programs. And took note of what time I get done from school so that they can call and text me about it and see when im coming in.
They are extremely over persistent and overall bad vibes in the gym. Very crowded too. I will not recommend this gym to anyone I know.

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