Reviews

Rated 3.0/5 based on 24 customer reviews.
January 8, 2020 00:13

Good fitness equipment

September 23, 2019 01:10

Horrible customer service. When I canceled my membership, The staffs here refused to return my one-month deposit although I asked them carefully when registered for membership. Every staff just explained in a different way and then deny to pay back my money.

April 20, 2019 18:57

Pretty much your standard gym. It is kept clean and you can do whatever you need to do for the most part. If you are looking for a fancy over the top gym look elsewhere. But for $35/mo, it's good. It can be rather crowded but not as crowded as some of their other gyms around, usually don't have to wait long to use their equipment.

April 2, 2019 14:24

Edit: I was back and you did not disappoint! Cold water shower again! Yeah! Much earlier this time, about 0730, so it's not just the gym-traffic, it is actually how you do business. I asked for it and you delivered! In all honesty, I bet you save a TON on your energy/water bill. Ha!

Not a bad place at all. There's iron enough to make things heavy. The Gravity was working just fine. Not badly crowded. There was a touch of chalk on the floor, so someone is at least TRYING to do some work in this place. I approve.

Dinged one star because there was NO hot water in the showers at around 1030. Ha! But that's only one star. And it might have been a fluke. I've dealt with worse. "Refreshing", that's the adjective. It was eye-openingly "refreshing". -- I'll give it another try sometime and see if that's consistent. Ya hear that? Next time I will WANT cold water in my shower! Make sure that is available!

September 21, 2018 07:50

Maintenance and cleanliness could use a lot of work. The showers are abysmal, stalls are falling apart, most showerheads hardly have any flow, and the floors are slimy. Some machines have had broken buttons/been squeaky for months. Staff is pretty hands off

July 24, 2018 01:00

Really bad costumer service , the girl threw my license and got angry because I said im coming back another day, I do not remember her name but she was Asian, she saw me in a bad way, I think if she has problems with people she should look for another job and learn education first! stupid girl!

July 24, 2018 01:00

Really bad costumer service , the girl threw my license and got angry because I said im coming back another day, I do not remember her name but she was Asian, she saw me in a bad way, I think if she has problems with people she should look for another job and learn education first! stupid girl!

July 13, 2018 17:40

Maintenance and cleaning needs to improve. Certain areas of the gym floor have layers of lint and equipment can be left malfunctioning for weeks.

July 13, 2018 17:40

Maintenance and cleaning needs to improve. Certain areas of the gym floor have layers of lint and equipment can be left malfunctioning for weeks.

April 14, 2018 14:27

Had a guest pass, filled out online. Said I could use it at any location. Was refused service after traveling to this location because I didn't have a local ID. Very frustrating, if the pass if for "local residents only", then how is it valid for any location? Can I be a resident in every city of every location? Poor service poor attitude. I will not be going to any location.

April 14, 2018 14:27

Had a guest pass, filled out online. Said I could use it at any location. Was refused service after traveling to this location because I didn't have a local ID. Very frustrating, if the pass if for "local residents only", then how is it valid for any location? Can I be a resident in every city of every location? Poor service poor attitude. I will not be going to any location.

March 29, 2018 15:18

I love the concept of 24 fitness because I can stop at any random gym on my route to any destination. Love that!

March 29, 2018 15:18

I love the concept of 24 fitness because I can stop at any random gym on my route to any destination. Love that!

March 25, 2018 03:09

Could be cleaner and the showers actually decent rather than cramped but it's an Active level so not expecting much. Other than that the gym itself is fine, standard stuff, and the PTs are good here.

March 25, 2018 03:09

Could be cleaner and the showers actually decent rather than cramped but it's an Active level so not expecting much. Other than that the gym itself is fine, standard stuff, and the PTs are good here.

December 17, 2017 21:28

The place is very well maintained including the restrooms. The staff is helpful as well.

November 12, 2017 18:44

The gym is not very well kept, it takes long time to fix broken equipment or to replenish supplies. But it is popular, very alive, bustling with people; and the people are extremely nice, polite and forthcoming. Good experience!

October 25, 2017 14:49

I like the location. It's the easiest to get to from where I currently live, but don't come here as often as I would like because it's one of the smaller gyms. I don't have an issue with a smaller gym, but I feel like you have to play chess to get on certain equipment during busy time periods. Could also be cleaner.

October 25, 2017 14:49

Good active gym. Well organized. Gets crowded and lighting is a little dim. No pool/sauna.

October 25, 2017 14:49

I started to do the Personal Trainer program and it is great. I have Joseph and he is very professional. He meets you in the middle on what you can do and he does his best to help you reach your goal.

October 25, 2017 14:49

This 24 has pretty much everything you need for a good workout. It's an 'Active' club (lowest tier) there are no extra perks like a pool, sauna, basketball court, etc.

As a strength athlete, all I need are barbells, dumbells, a power rack, benches, and accessories. They have all of this and the equipment is new. Facilities are clean as well.

The Jacklin 24 also offers classes which I have never attended but appear very popular, filling up fast. All in all, it's a solid gym and probably one of the nicest Active locations I've been to. I prefer it to some 'Sport' locations.

October 25, 2017 14:49

Had the place almost to myself at 3am. Plenty of cardio and strength training gear. Nice looking room for the group classes. Small locker room. Tiny shower room. Nice washroom. Why do gym guests make such a mess in the toilet stalls? As others have said, no wet area; no stretching in the spa after a workout here.

June 18, 2017 20:01

Had the place almost to myself at 3am. Plenty of cardio and strength training gear. Nice looking room for the group classes. Small locker room. Tiny shower room. Nice washroom. Why do gym guests make such a mess in the toilet stalls? As others have said, no wet area; no stretching in the spa after a workout here.

April 1, 2017 10:41

This 24 has pretty much everything you need for a good workout. It's an 'Active' club (lowest tier) there are no extra perks like a pool, sauna, basketball court, etc.

As a strength athlete, all I need are barbells, dumbells, a power rack, benches, and accessories. They have all of this and the equipment is new. Facilities are clean as well.

The Jacklin 24 also offers classes which I have never attended but appear very popular, filling up fast. All in all, it's a solid gym and probably one of the nicest Active locations I've been to. I prefer it to some 'Sport' locations.

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