Joe Kerulis
October 25, 2017 06:03
Worst payment company ever!!! The gym is decent and has everything one really needs, but they use a third party payment company called Paramount Acceptance that is absolutely horrible. I am a UAB student and only needed to use the gym from April-August so once August hit I called to cancel my membership, Riviera than directed me to call Paramount Acceptance to cancel, which I did. So upon calling Paramount they go through there laundry list of things to allow you to cancel, which I complied with. The final step is emailing them because they need written proof of cancelation (yeah I know, its BS) so I emailed them and everything seemed to be good. Well a couple days ago I received a piece of mail from a collections company requesting that I send them $165 for back pay on membership and fees for cancellation before they take me to court. So I called Paramount and they proceed to claim that they never received my email and that I have to pay for every month of membership from the time I cancelled in August until this month. I wouldn't take shelter from a tornado in this gym let alone become a member this upcoming summer. So my advice to you is do not become a member at this gym, it may seem nice, but the idiots they have collecting money for them are a walking argument for birth control.