| Tue | 05:00 am -09:00 pm |
| Wed | 05:00 am -09:00 pm |
| Thu | 05:00 am -09:30 pm |
| Fri | 05:00 am -09:00 pm |
| Sat | 08:00 am -06:00 pm |
Love it at Riviera fresh atmosphere and pleasant all around trainers and members thanks Riviera Fitness,
Truly Larry Greene
It's a good place to workout.
Great place to workout, friendly staff. Highly recommend
I really appreciate staff, especially Mark, for getting me in. I'm moving back home so this is my last month. But thanks.
Really nice gym. It's small but it has a punching bag and a tire, I like that they have a free weight bench and a Smith machine
I love this gym. I love it have a women only section if you feel uncomfortable around guys. I been coming here for years (2015). The staff is nice they smile and speak to you. I haven't been in a month but this like my second home. The only issue i have is... In the winter it be really cold in the inside. Other then that i love it!
Manager took care of everything. Had membership done in 5 min. Didn't try to sell me a bunch of extra membership or training packages. Fast and professional
Worse customer service ever. They charge u month after month but then when u try to cancel it's a whole problem and they give u the run around. Then turn around and try to charge u to cancel. That they dont mention til the very end. Oh by the way u have a $25 fee. Such a RIP off
Worse customer service ever. They charge u month after month but then when u try to cancel it's a whole problem and they give u the run around. Then turn around and try to charge u to cancel. That they dont mention til the very end. Oh by the way u have a $25 fee. Such a RIP off
THEY GAVE ME A SHEET AND CLASS SCHEDULE WITH SPINNING ZUMBA BOOTCAMP AND COREFIT AND THE SCHEDULE WAS NEVER UPDATED I FEEL LIKE IM BY MYSELF ITS NOTHING TO LOOK FORWARD TO LIKE I THOUGHT
THEY GAVE ME A SHEET AND CLASS SCHEDULE WITH SPINNING ZUMBA BOOTCAMP AND COREFIT AND THE SCHEDULE WAS NEVER UPDATED I FEEL LIKE IM BY MYSELF ITS NOTHING TO LOOK FORWARD TO LIKE I THOUGHT
I haven't lived in Alabama in a year and a half. Haven't used this membership in 4 years. They keep taking money out of my account. I submitted my complaint to them twice, they said I wasn't even in their system.!! FRAUD. I filed a claim with my bank, and they will be reaching out to this company.
I'm sure they pull this with other people too.
I haven't lived in Alabama in a year and a half. Haven't used this membership in 4 years. They keep taking money out of my account. I submitted my complaint to them twice, they said I wasn't even in their system.!! FRAUD. I filed a claim with my bank, and they will be reaching out to this company.
I'm sure they pull this with other people too.
Since they switched to 24hours you can't beat it. They have about everything you'd need there.
This gym needs a thorough cleaning IMMEDIATELY!!! I hope the owner sees this post and do something about it.
This gym needs a thorough cleaning IMMEDIATELY!!! I hope the owner sees this post and do something about it.
This place is horrible. If you want to hate everything about fitness and going to the gym then go to this place. They will charge you twice and offer you the worst service ever. The contract was to pay 50$ per month for a personal trainer which was always late and quit coming half way through our contract. They never hired someone else and half of the sessions are not done. To make things worse, I paid the first month by credit card and the next 2 months in cash and the company still tries to withdraw the money from the card with late fees!!! The manager says he called them and cleared my balance and they say no one contacted them. Waste of time, money and energy!
I hate the day I stepped foot into this gym. Not only do their trainers lie and take your money under false contract...the general manager Mark is as well very rude and does not understand the importance of following up. After paying for more membership for a year, the established contract with the trainer was not honored. I requested my money back and had not utilized the gym in anyway. Mark Davis failed to follow up with me after several attempts to retain my refund. He lied as well in saying he was working on the issue and even hung up in my face after 3 weeks of receiving the run around. He stated he did not do anything to me but your trainer did, and being a manager he should understand he needed to take ownership of the issue. DO NOT USE THIS GYM. NOT ONLY ARE THEY LIARS WHO DO NOT KEEP THEIR WORD THEY ARE JUST OUT TO STEAL YOUR MONEY.
ABSOLUTELY NOT WORTH IT! The gym is ok, but the billing company that they choose to associate themselves with, Paramount Acceptance, is going to ALWAYS be a dark stain on this company. It is not only a headache to try and cancel, but a maze full of lies about how much you even owe just to cancel. Don't do it to yourself. The gym may be decent, but if you decide to move on from them, expect them to not let go of your taking your money without a fight.
Worst payment company ever!!! The gym is decent and has everything one really needs, but they use a third party payment company called Paramount Acceptance that is absolutely horrible. I am a UAB student and only needed to use the gym from April-August so once August hit I called to cancel my membership, Riviera than directed me to call Paramount Acceptance to cancel, which I did. So upon calling Paramount they go through there laundry list of things to allow you to cancel, which I complied with. The final step is emailing them because they need written proof of cancelation (yeah I know, its BS) so I emailed them and everything seemed to be good. Well a couple days ago I received a piece of mail from a collections company requesting that I send them $165 for back pay on membership and fees for cancellation before they take me to court. So I called Paramount and they proceed to claim that they never received my email and that I have to pay for every month of membership from the time I cancelled in August until this month. I wouldn't take shelter from a tornado in this gym let alone become a member this upcoming summer. So my advice to you is do not become a member at this gym, it may seem nice, but the idiots they have collecting money for them are a walking argument for birth control.
The gym is RARELY cleaned!! Floors/benches/machines/cardio equipment may be cleaned once every couple of weeks if that. I use to see a staff member cleaning the men's bathroom and gym floor every weekday morning, but no more. The men's bathroom is filthy. One of the shower doors has been broken for months AND it has been brought to their attention multiple times. There is mold in the showers, and the toilets are usually absolutely disgusting. Several machines have been broken for months. Dumbbells/benches/plates are scattered throughout the gym and rarely in the correct place. There is very little gym etiquette when it comes to cleaning after yourself, and employees don't enforce the "rules". You get what you pay for.
UPDATE 2017: They're now open 24/7! Great idea. I still enjoy getting a getting a good workout here, however they need maintenance on their equipment. Many of their exercise bikes and treadmills are broke down. Just need to fix them up.
Very good Gym. Have once again renewed my subscription, on an1other GREAT Memorial Day Weekend special, which turned out to be a very good deal for me. It's all a matter of the timing. But I also wish they had more hours and were open seven days a week; But nonetheless they're a great place to go to get just about all of what you need to enjoy a great workout.
The gym is RARELY cleaned!! Floors/benches/machines/cardio equipment may be cleaned once every couple of weeks if that. I use to see a staff member cleaning the men's bathroom and gym floor every weekday morning, but no more. The men's bathroom is filthy. One of the shower doors has been broken for months AND it has been brought to their attention multiple times. There is mold in the showers, and the toilets are usually absolutely disgusting. Several machines have been broken for months. Dumbbells/benches/plates are scattered throughout the gym and rarely in the correct place. There is very little gym etiquette when it comes to cleaning after yourself, and employees don't enforce the "rules". You get what you pay for.
I hate the day I stepped foot into this gym. Not only do their trainers lie and take your money under false contract...the general manager Mark is as well very rude and does not understand the importance of following up. After paying for more membership for a year, the established contract with the trainer was not honored. I requested my money back and had not utilized the gym in anyway. Mark Davis failed to follow up with me after several attempts to retain my refund. He lied as well in saying he was working on the issue and even hung up in my face after 3 weeks of receiving the run around. He stated he did not do anything to me but your trainer did, and being a manager he should understand he needed to take ownership of the issue. DO NOT USE THIS GYM. NOT ONLY ARE THEY LIARS WHO DO NOT KEEP THEIR WORD THEY ARE JUST OUT TO STEAL YOUR MONEY.
UPDATE 2017: They're now open 24/7! Great idea. I still enjoy getting a getting a good workout here, however they need maintenance on their equipment. Many of their exercise bikes and treadmills are broke down. Just need to fix them up.
Very good Gym. Have once again renewed my subscription, on an1other GREAT Memorial Day Weekend special, which turned out to be a very good deal for me. It's all a matter of the timing. But I also wish they had more hours and were open seven days a week; But nonetheless they're a great place to go to get just about all of what you need to enjoy a great workout.
