Mon 04:30 am - 11:00 pm
Tue 04:30 am - 11:00 pm
Wed 04:30 am - 11:00 pm
Thu 04:30 am - 11:00 pm
Fri 04:30 am - 10:00 pm
Sat 07:00 am - 07:00 pm
Sun 07:00 am - 07:00 pm
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Reviews

Rated 3.8/5 based on 31 customer reviews.
July 9, 2018 14:08

Love Golds Gym. Big, nice, clean, facility. Great kids area. Great free weights section.

July 9, 2018 14:08

Love Golds Gym. Big, nice, clean, facility. Great kids area. Great free weights section.

July 8, 2018 06:35

Thanks go out to the wonderful people that I have met at this gym. I am very disappointed to see that it is closing. Any word of a new buyer?

July 8, 2018 06:35

Thanks go out to the wonderful people that I have met at this gym. I am very disappointed to see that it is closing. Any word of a new buyer?

July 5, 2018 15:50

Thanks for the memories of the wonderful people I have met at this gym. I am very disappointed to see that it is closing. Any word of a new buyer?

May 1, 2018 16:54

Best GYM in Waukesha!

Overall friendly staff, great music, and clean!

March 29, 2018 12:04

Class instructors are welcoming, motivating, fun, energetic and supportive/encouraging. There are a variety of classes for different fitness goals. This gym is always clean when I have gone, even at the end of the day. I mostly do classes but yes, I have noticed that it does get crowded from 4PM to 7PM in the main workout area, however, I'm sure most gyms are busy/crowded around this time as well.

March 29, 2018 12:04

Class instructors are welcoming, motivating, fun, energetic and supportive/encouraging. There are a variety of classes for different fitness goals. This gym is always clean when I have gone, even at the end of the day. I mostly do classes but yes, I have noticed that it does get crowded from 4PM to 7PM in the main workout area, however, I'm sure most gyms are busy/crowded around this time as well.

March 26, 2018 11:07

There are some awesome things about this gym. Ashley at the front desk is amazing and always very helpful. My trainer Lucas Nelson has literally helped me change my life through fitness. And trainers Marco and Megan are always very friendly! There is also a wide variety of equipment, the afternoon rush isn't as bad any more and all of the classes offered are great!

I have been a member at this gym for almost 6 years and spend thousands of dollars a year there between dues, tanning, training packages and box class and up until a few months ago have been very happy and would recommend this gym to anyone. However in the last few months, it seems things have started to slip. Free Wifi is now limited to an hour and can only be connected to by walking up to the front desk and continuously retrying until it actually connects. It also cuts out frequently during workouts and if I am there longer than an hour I finish my workout in silence. Many of the treadmills don't work, or will stop in the middle of a run (happened to me twice this week and it's a miracle I wasn't injured either time), also many of the TV's don't work or only get a few channels. The bulbs in the tanning beds haven't been replaced in months (possibly almost a year?). I haven't seen much new equipment lately either aside from the new med ball I used this week. I am unsure who the manager is since Tim left but I know he has to split his time between Waukesha and Milwaukee locations; would be really nice to have a full time manager back who knows the names of the guests and is onsite to address issues.

It makes me sad that the gym is having all of these issues, especially when I drive 20 minutes to get there, passing many other gyms I could go to on my way. I really hope to see improvements and be assured that my maintenance dollars are being put to good use. It would be hard for me to leave Gold's but I would really like a place where I can come to and get a good workout in without having to deal with these issues.

March 23, 2018 11:15

There are some awesome things about this gym. Ashley at the front desk is amazing and always very helpful. My trainer Lucas Nelson has literally helped me change my life through fitness. And trainers Marco and Megan are always very friendly! There is also a wide variety of equipment, the afternoon rush isn't as bad any more and all of the classes offered are great!

I have been a member at this gym for almost 6 years and spend thousands of dollars a year there between dues, tanning, training packages and box class and up until a few months ago have been very happy and would recommend this gym to anyone. However in the last few months, it seems things have started to slip. Free Wifi is now limited to an hour and can only be connected to by walking up to the front desk and continuously retrying until it actually connects. It also cuts out frequently during workouts and if I am there longer than an hour I finish my workout in silence. Many of the treadmills don't work, or will stop in the middle of a run (happened to me twice this week and it's a miracle I wasn't injured either time), also many of the TV's don't work or only get a few channels. The bulbs in the tanning beds haven't been replaced in months (possibly almost a year?). I haven't seen much new equipment lately either aside from the new med ball I used this week. I am unsure who the manager is since Tim left but I know he has to split his time between Waukesha and Milwaukee locations; would be really nice to have a full time manager back who knows the names of the guests and is onsite to address issues.

It makes me sad that the gym is having all of these issues, especially when I drive 20 minutes to get there, passing many other gyms I could go to on my way. I really hope to see improvements and be assured that my maintenance dollars are being put to good use. It would be hard for me to leave Gold's but I would really like a place where I can come to and get a good workout in without having to deal with these issues.

March 18, 2018 15:03

Nice place.. I love the hot tub and swimming pool. Two tanning beds. 1stand up and 1 lay down.

March 18, 2018 15:03

Nice place.. I love the hot tub and swimming pool. Two tanning beds. 1stand up and 1 lay down.

March 15, 2018 12:22

While I had absolutely no problems with the gym and classes - in fact, they were great, I had constant issues regarding payments. My card was on file, but after moving 45 minutes away, I was not going to the gym anymore. I came in one day for a quick class since I was in the area, and was only then I was informed that even though they had my information, they hadn't been charging me the monthly payments. (At least in the past I received calls and emails about charges not going through). So when I went to pay everything off, I was informed it was one total. They double charged me. I call to get one refunded, and when the refund comes through, the amount is less than the single charge. I asked why, and apparently the total I needed to pay was not what I was previously informed and charged.
Needless to say, I'm irate with how they handled things. This was only the latest payment issue I've had with them. Happy I'm no longer a member.

March 15, 2018 12:22

While I had absolutely no problems with the gym and classes - in fact, they were great, I had constant issues regarding payments. My card was on file, but after moving 45 minutes away, I was not going to the gym anymore. I came in one day for a quick class since I was in the area, and was only then I was informed that even though they had my information, they hadn't been charging me the monthly payments. (At least in the past I received calls and emails about charges not going through). So when I went to pay everything off, I was informed it was one total. They double charged me. I call to get one refunded, and when the refund comes through, the amount is less than the single charge. I asked why, and apparently the total I needed to pay was not what I was previously informed and charged.
Needless to say, I'm irate with how they handled things. This was only the latest payment issue I've had with them. Happy I'm no longer a member.

March 2, 2018 11:18

Great gym with pool and special training room as well as a theater work out room and a private woman's room. Love it!!

February 27, 2018 19:32

The billing company for this facility uses is a scam!!! If you cancel your membership you will be charged unfairly and find out months later you're in collections after you get a confirmation email stating you have cancelled successfully.

February 27, 2018 19:30

Do not join. They claim no contract however after you try several times trying to cancel they continue to charge you with loop holes they created. Its pathetic truly pathetic. Perhaps a complaint to the D.A of Waukesha can help investigate this rip off place. "it's in your contract" is all they can say. you will be billed up to several hundred dollars. they staff lack diversity in life offer no creative helpful solutions/

February 27, 2018 19:30

Do not join. They claim no contract however after you try several times trying to cancel they continue to charge you with loop holes they created. Its pathetic truly pathetic. Perhaps a complaint to the D.A of Waukesha can help investigate this rip off place. "it's in your contract" is all they can say. you will be billed up to several hundred dollars. they staff lack diversity in life offer no creative helpful solutions/

January 3, 2018 16:43

I'm very much enjoying my time at Gold's. There are enough treadmills and machines that I never have to wait. People are courteous and staff are helpful and friendly.

December 30, 2017 11:27

Love this gym, easy to use the machines and lots of different areas, including a women's only section. Just wish they would display a lineup for their movies so I can plan out what days I can plan my cardio.

December 22, 2017 22:10

I had a good time working out here, but sadly there were issues with them opening up on time consistently. With staff members that look like they have never been in a gym before. When you want to cancel your membership like I did when I was moving they told me I had to send an email to them and wait 30 days and they would charge my card if one of payments dates passed. When I did I had a typo in my email and they kept charging me so I had to block them through my bank. Why the hell can' t you cancel in person?

December 21, 2017 09:24

This is a very clean gym and the people are nice. There are plenty of spots in the parking lots. It does tend to get busy around 5 PM (after people are getting off of work), but any other time I've been there, it isn't super crowded. There is a very nice layout, a lot of things are spread out.

December 8, 2017 09:41

I enjoy going to this gym. Staff are friendly but spend a lot of time talking amongst themselves. I have been going for almost a year and am disappointed with the quality of the machines. They seem old and breaking down. Fans are turned off for some members but not turned on again. There are seniors during the day and only two recumbent bikes. Why aren't there more?

October 25, 2017 14:39

Great gym. Has all the equipment you could ask for. Front desk people always are very friendly. The machines that are broken... get fixed pretty fast. That's huge. Most gyms leave broken stuff and don't fix it. The management is awesome. Really appreciate this gym. One time I did it realize. Y membership was expired. The guy caught it and was super nice. Another time I missed a payment and the front desk girl caught it and helped get it fixed right away. That was very nice. I miss Tim. But gotta give Mark credit for running both gyms. Can imagine not easy.

October 25, 2017 14:39

It was a lot less crowded than I expected with plenty of equipment. Everything was clean too. Make sure to bring your own lock for the lockers.

October 25, 2017 14:39

Good gym, great staff and nice equipment. It does get a little crowded after work but barely anyone there in the mornings.

October 25, 2017 14:39

Nice gym. The atmosphere was great. The club was clean and the staff was super friendly. Had every piece of equipment I could ever ask for and the class were great. The Manager Tim always welcomed me by name, nice touch. Cancel process when I relocated was a simple email sent and received an response confirmation within minutes. If you follow the agreement terms that all gyms have you will have no issues with cancel. Highly recommended.

October 25, 2017 14:39

This place is my social hour. Small group training classes and great friends.

July 12, 2017 09:13

Great gym. Has all the equipment you could ask for. Front desk people always are very friendly. The machines that are broken... get fixed pretty fast. That's huge. Most gyms leave broken stuff and don't fix it. The management is awesome. Really appreciate this gym. One time I did it realize. Y membership was expired. The guy caught it and was super nice. Another time I missed a payment and the front desk girl caught it and helped get it fixed right away. That was very nice. I miss Tim. But gotta give Mark credit for running both gyms. Can imagine not easy.

April 1, 2017 11:35

The best gym in Waukesha, with good equipment and friendly staff.

December 8, 2016 11:32

Nice gym. The atmosphere was great. The club was clean and the staff was super friendly. Had every piece of equipment I could ever ask for and the class were great. The Manager Tim always welcomed me by name, nice touch. Cancel process when I relocated was a simple email sent and received an response confirmation within minutes. If you follow the agreement terms that all gyms have you will have no issues with cancel. Highly recommended.

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