Reviews

Rated 4.1/5 based on 27 customer reviews.
March 30, 2020 20:40

I've been a member of Harbor Athletic Club for about 8 or 9 years now, and I absolutely love this place! First, the atmosphere is great. The staff are friendly, and there are people of all ages, shapes, and sizes working out. This is not a place where people mainly come to show off, but one where I feel welcome and happy to work out. Second, they are very family friendly. There are people of all ages there, lots of families, and things to do for all age groups. Third, they have 4 pools! 1 outdoor pool open in the summer, and 3 indoor pools -- a lap pool, a warm water pool (great for therapy and occasionally used for classes), and a sport pool (great if you just want to float around and also occasionally used for classes). Each of the indoor pools also has a hot tub nearby. I often like to unwind, relax, and float in the pool after a long workout. Most other athletic clubs only have a lap pool where that is not possible. Also, the hot tub (in the winter) and the pool (in the summer) is what often gets me motivated to go the club in the first place. (Just imagine sitting in a hot tub on a cold winter day watching the snow fall outside; or cooling off in a pool on a hot summer day!) Then once I'm there, I work out as well. This is one of the nicest athletic clubs / gyms I have ever belonged to!

January 20, 2020 18:05

I have been with Harbor Athletic Club for a year. I am really not happy about the club. I left my jade Chinese face scraper in the sauna room. I called right after I got back home and they found it. I was told to pick it up from the front desk. I got there after two days and no one can find it. It literally disappeared from their front desk.

They changed the policy for having one lap lane open with the master swim classes. I was speaking to Melissa (she told me that she is the owner of the club), she told me that all the schedule won't be changed. If the schedule does not work for me, I can go somewhere else.

I was shocked to hear that. This is the worst customer experience. All I am doing at the club is swimming. I went ahead and moved myself to Princeton the same day.

The place is dirty and is always in construction.

January 6, 2020 21:48

Way to crowded, not enough room for everyone. Impossible to stay focused while getting a pump.

December 16, 2019 15:00

It was an excellent visit. The staff were kind, friendly and helpful; they have everything you might need to work out; they have a steam room and a sauna which is awesome; free coffee. The only downside was construction, but they are only under construction to make their business even better. Thanks!

September 15, 2018 08:36

Not quite sure how you can justify needing a $10 guest pass to bring a 6 month old baby into the indoor pool if mom already has a membership, but that's exactly what the gatekeeper told us last time we were out. Do you really expect people to pay for an additional membership for an infant so mama and baby can go swimming together for an hour on a weekday afternoon? You offer free child care, but gotta pay if they are going in the pool? Seriously?? We will be exploring other options.

July 11, 2018 10:25

All the equipment you could ever need and the best trainers in the greater Madison area. Membership is a great value.

July 11, 2018 10:25

All the equipment you could ever need and the best trainers in the greater Madison area. Membership is a great value.

July 11, 2018 10:25

All the equipment you could ever need and the best trainers in the greater Madison area. Membership is a great value.

July 11, 2018 10:25

All the equipment you could ever need and the best trainers in the greater Madison area. Membership is a great value.

July 10, 2018 19:21

Love this place! Very family friendly. Lots of equipment and pools. Very clean. My only complaint is about the basketball court. Not enough access to it. It is almost always reserved in the evenings.

July 10, 2018 19:21

Love this place! Very family friendly. Lots of equipment and pools. Very clean. My only complaint is about the basketball court. Not enough access to it. It is almost always reserved in the evenings.

June 17, 2018 14:31

Love Harbor! Spend most of my time in the wellness center and have to say all the instructors are great and very helpful. Really nice group of people. Just bought my husband some personal training with James and he is very excited to go. I am sure he will love it as much as I do! Thanks Harbor!

June 17, 2018 14:31

Love Harbor! Spend most of my time in the wellness center and have to say all the instructors are great and very helpful. Really nice group of people. Just bought my husband some personal training with James and he is very excited to go. I am sure he will love it as much as I do! Thanks Harbor!

May 18, 2018 21:07

A place to workout and play, Love the pools! Now the outdoor pool is open, it must really be summer!

May 18, 2018 21:07

A place to workout and play, Love the pools! Now the outdoor pool is open, it must really be summer!

November 14, 2017 19:24

Mixed feelings about this gym! While the equipment and facilities are old and bit "crusty", they have nice pools and free onsite childcare, which makes it an excellent option for families (especially during the long Madison winters). I take my daughter here to swim almost every weekend. Still, the place some could use a good cleaning and some new equipment.

November 6, 2017 16:55

I have been a long time member of Harbor - since my son was young and I could take him there to swim in the evening. I swim and sometimes work out but mainly have used the Wellness Studio across the parking lot. There is a wide range of yoga and pilates classes at convenient times with excellent instructors. I much prefer Harbor to other more glitzy clubs.

November 6, 2017 16:55

I have been a long time member of Harbor - since my son was young and I could take him there to swim in the evening. I swim and sometimes work out but mainly have used the Wellness Studio across the parking lot. There is a wide range of yoga and pilates classes at convenient times with excellent instructors. I much prefer Harbor to other more glitzy clubs.

October 25, 2017 05:00

Love this place. Very friendly staff and trainers, which sets the tone for interactions with other members as well. Not the least bit intimidating for newcomers. Many options ranging from those who want to get in a light/social workout to those who want to get their butt kicked by a class or personal training. I especially enjoy the Boot Camp classes which are included with membership. My children enjoy going to Kids Club, swimming in both their indoor and outdoor pools, and this spring they've made amazing progress in just three swimming lessons at Harbor. Facilities and equipment are well maintained, clean, and not overcrowded. I also really appreciate the culture Harbor has established: welcoming and motivating atmosphere for people of all ages and fitness levels, actively engaged in their community through philanthropy and volunteering, and responsive to their members' needs. Such a great part of the Middleton/Madison community.

October 25, 2017 05:00

Harbor is a wonderful part of the Middleton community! Owned by a great family who are also generous and super philanthropic. They are constantly supporting local charities and events, makes us proud to be members of this local business. They have everything you could ever want under one roof and are great about offering new trends in exercise classes/equipment. We also love that they have more than just a kids club BUT also offer classes for my kids while I workout. We often bring the kids to swim indoors during the winter but also at the great outdoor pool in the summer. Never crowded and it also has a great playground for when they need a break from swimming. All around great facility and we are so thankful they are such a staple in our community!

October 25, 2017 05:00

Harbor is such a great place for both families and individuals to get their fitness on! I love all the class options and times through out the day- very convenient. I also love that they offer kids classes too. All of the instructors are so friendly and knowledgeable.
I really like the different pools that they have as well, there are many family swims and then adult only swims options to choose from.
My experiences have been nothing but positive and exciting at Harbor!

October 25, 2017 05:00

if they want to be around for another 10 years, they need to start investing in their facilities. -Employ qualified people(not friends and family) -just enough people(too many just hanging around) Majority of their employees are nice towards their known friends and family while not servicing the other 80% of the other members. They can be rude to those 80% of the memeber that they are not friends with. Just go across the street to star bucks and see how they service their customers. Need to train your employees and focus them on revenue generation.

October 25, 2017 05:00

This is our fourth year at Harbor and could never see ourselves anywhere else. We love the many options of workout rooms, classes, pools, and the staff. It is an incredibly welcoming place to all skill levels and stages of life. Our kids also love going to not only the child care, but the classes they offer for kids, the playground, and of course swimming! Harbor is not a chain that is just moving bodies through the door. They care about you and want to know you personally.

May 1, 2017 13:38

Love this place. Very friendly staff and trainers, which sets the tone for interactions with other members as well. Not the least bit intimidating for newcomers. Many options ranging from those who want to get in a light/social workout to those who want to get their butt kicked by a class or personal training. I especially enjoy the Boot Camp classes which are included with membership. My children enjoy going to Kids Club, swimming in both their indoor and outdoor pools, and this spring they've made amazing progress in just three swimming lessons at Harbor. Facilities and equipment are well maintained, clean, and not overcrowded. I also really appreciate the culture Harbor has established: welcoming and motivating atmosphere for people of all ages and fitness levels, actively engaged in their community through philanthropy and volunteering, and responsive to their members' needs. Such a great part of the Middleton/Madison community.

May 1, 2017 09:08

Harbor is a wonderful part of the Middleton community! Owned by a great family who are also generous and super philanthropic. They are constantly supporting local charities and events, makes us proud to be members of this local business. They have everything you could ever want under one roof and are great about offering new trends in exercise classes/equipment. We also love that they have more than just a kids club BUT also offer classes for my kids while I workout. We often bring the kids to swim indoors during the winter but also at the great outdoor pool in the summer. Never crowded and it also has a great playground for when they need a break from swimming. All around great facility and we are so thankful they are such a staple in our community!

September 12, 2016 22:27

As a swimmer, although there are multiple pools here, it is terrible for real distance training for multiple reasons. In the lap pool, there aren't designated lanes among the 4 lanes available. So everyone wants to take their own lane even if they don't swim any real distance. Secondly, having a hot tub in the pool area may seem nice, but due to the low ceiling, the chlorine concentration in the air in the smaller air volume spikes with bad air circulation sparking coughing fits among many trying swim anything more than 500 yards. I will applaud that they at least have backstroke flags, kick boards, pull buoys, and a time clock. Lastly, with regard to the equipment, it's sporadically maintained and replaced and there is no organization to plates and dumbbells. Although not horrendous, for at a minimum of $60 per month for one perso with $20 guest passes, a well managed LA Fitness would blow this out of the water.

August 5, 2016 13:02

Harbor Athletic Club is the best gym in the Madison area. I have been to almost every gym around and I always stay with Harbor. Its not just a gym but also a community. A+ I recommend to everyone and their grandma.

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