Margaret Piwonski
October 25, 2017 06:39
I have been a member of LA Fitness for a few years now. I made a New Years resolution to get back into shape that I haven't seen in years in my own life. Having read a few reviews recently I felt it time to give a fantastic one. It is due to the great staff at the Highland Hill branch. I have always been treated with the utmost respect, beginning with the front desk employees to the trainers. I hadn't had an assessment before so this is where my journey began in mid January. I was assessed by Tony Benson, who, from beginning to the point of connecting me with a personal trainer was gracious, respectful, kind, helpful, and "most encouraging". I needed this in particular because when you've been out of shape as long as i was, it's difficult to patiently wait while the painful beginning seems to drag on before the changes "I" needed to see begin to happen. When I first came in, I was dealing with an injury which I will say is improving amazingly - not to mention my health. I have lost weight, gotten into shape, and become so much stronger, which has aided in the continued healing of my injury. My way of eating has dramatically changed through some nutritional guidance by Mr Benson when I first began. The training staff pay attention to any issues and adjust where needed with the workouts to prevent additional injury during the healing and strengthening process. I cannot express my gratitude to each person I've had contact with. I have never experienced disrespect in any way (so don't understand when some individuals have complained regarding this issue). In my observation the staff treats everyone with the utmost respect no matter the age, whether male or female. Every penny of my hard-earned money was well worth my investment in membership dues and training. I appreciate the enthusiasm and positive energy that I have experienced while at the gym each time I come, even if I'm not having the best day it's always consistent there. I can't say "thank you" enough for this new beginning...
With great respect and sincere gratitude -- THANK YOU (again)...