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Rated 3.9/5 based on 23 customer reviews.
January 6, 2020 15:44

This review has nothing to do directly with the management or the facility itself as much as it does with Anytime Fitness as a brand, and a company.

I signed up 9/21/19, my job changed and I wasn't able to make it to this location nor had the time to do so as I am frequently out of town or the state, I was paying $50/mo for a month-to-month "contract". On 10/21/19 exactly one month later I emailed in to notify management I needed to cancel, I was given a response that I needed to hand deliver this request to the location (can't do, out of town), or physically mail a letter to an entirely different location in Elma, WA and that this would serve as a 30 day notice......Ok, I knew this would be a process and understood that.

I sent the letter IMMEDIATELY to the Elma, WA location, waited, waited...waited some more, no response, no nothing. I was not given a phone number to contact, just an address. So come Nov. I was charged what SHOULD have been my final monthly charge, I accepted this and moved on.

Then there was another attempted charge, at this point I'd had enough and advised my bank to block charges and provided them with proof of my cancellation request along with Anytime Fitness's service contract stating the exact above mentioned steps of cancellation.

Now I'm getting phone calls by the original gym location, emails (which I responded to with everything I''ve stated thus far and again, never got a response) and from just recently ABC Financial - so at this point I'm a bit irate considering they are attempting to send me to collections for their BS.

The reason this company only allows PAPER MAIL requests of cancellation is because they can use the excuse they never received anything from me (which they did try to state, but I'm not an idiot and I have sent mail/receive mail confirmations). You know what doesn't get lost in a mail bag? EMAILS!!! its 2020 and this company operates like a mom and pop shop. Its basically a scam to a point.

Again no real issues with management themselves, or the facility, however this is ridiculous and OVERLY expensive, shop around people, their prices are not reflective of the competition which is lower and doesn't suck you into a two year contract to obtain said lower prices.

July 31, 2019 12:55

This place is amazing! Brand new and they did such a great job with it. So many options for machines and cardio. Love this place

June 19, 2019 18:39

Great selection of equipment. Most gyms are machines and treadmills. This one has a Rogue rack, bumper plates, and Jacobs ladder. So if you want to do cross fit style workouts without the steep price, totally recommend this play. Owners are very friendly and engaged. Good layout, clean, nice bathrooms and changing rooms.

May 8, 2019 12:55

I usually find it difficult to rate a 5-star rate but this facility has attained such high praise from me. The staff are very friendly, willingly, professional and hospitable. I love Jen, she is so much interested in helping me attain my goal, she follows through by communication and motivation . Derek on the other hand is always giving that smile that reassures progress. I have been to about three gyms who were after the money but this gym works with my schedule and budget. I have come to love and enjoy this gym. It's my place of solace. Its accessible and judgment-free zone. I love all the classes and it's 24 hours accessible.

August 20, 2018 15:46

My type of place to be and great people to deal with very understanding. Like this place a lot can always get my work out great fantastic place 1000 10000 rating I give them.

August 20, 2018 15:46

My type of place to be and great people to deal with very understanding. Like this place a lot can always get my work out great fantastic place 1000 10000 rating I give them.

July 13, 2018 03:59

Membership here was going great until the owners decided to run the place themselves, fired the staff and trainers, cancelled the weight-loss challenge ppl had paid for with no notice or refunds, then wanted 30 days notice and $100 cancellation fee! Absolute jerks, should have let their staff run the place, it was great then!

July 13, 2018 03:59

Membership here was going great until the owners decided to run the place themselves, fired the staff and trainers, cancelled the weight-loss challenge ppl had paid for with no notice or refunds, then wanted 30 days notice and $100 cancellation fee! Absolute jerks, should have let their staff run the place, it was great then!

July 2, 2018 12:19

I hate this gym. Almost no free weights.

June 28, 2018 15:46

Went here while traveling, which I love about anytime fitness. They had no sitting leg press, only one that you lay down for, said it was ordered. No hip flexers at all, manager tried to convince me that the standing weight machine with ankle bracelet on was same thing. Absolutely NOT. Almost all machines were set up with heavy weights, for people trying to bulk up. The appear to be slightly shy of men spitting on floor, dropping weights and grunting I've had membership for many years and if this is the way Anytime Fitness is going, I'll leave. Need to have machines people can rehab on, and ones older population can use. Very disappointing.

June 28, 2018 15:46

Went here while traveling, which I love about anytime fitness. They had no sitting leg press, only one that you lay down for, said it was ordered. No hip flexers at all, manager tried to convince me that the standing weight machine with ankle bracelet on was same thing. Absolutely NOT. Almost all machines were set up with heavy weights, for people trying to bulk up. The appear to be slightly shy of men spitting on floor, dropping weights and grunting I've had membership for many years and if this is the way Anytime Fitness is going, I'll leave. Need to have machines people can rehab on, and ones older population can use. Very disappointing.

June 15, 2018 12:53

It's doesn't feel busy and crowded. I like the small feel of it. There is lots of equipment to use. I never have to worry about how I look I can just workout.

June 15, 2018 12:53

It's doesn't feel busy and crowded. I like the small feel of it. There is lots of equipment to use. I never have to worry about how I look I can just workout.

January 29, 2018 11:13

Great gym. Was a member at LA fitness for years. Ecstatic to have swapped to a new place. Extremely clean, great new equipment, and not crazy busy.

January 29, 2018 11:13

Great gym. Was a member at LA fitness for years. Ecstatic to have swapped to a new place. Extremely clean, great new equipment, and not crazy busy.

January 4, 2018 17:37

Very clean, staff are very nice, and most importantly, people who go to work out are pretty decent and clean after using the machines... thanks!

December 10, 2017 13:54

Great place to get a good workout in

October 25, 2017 15:42

Friendly, helpful, the club is clean

October 25, 2017 15:42

They care about their members and go more than the extra mile to show it.

October 25, 2017 15:42

Friendly and professional staff with full disclosure for all statements/contracts - very hard to find sometimes, but can be found at this Anytime Fitness. Clean facilities. Small but worth it!

October 25, 2017 15:42

Great staff, they are nice and non judgmental. Facility is clean and well organized.

September 23, 2017 20:12

Great staff, they are nice and non judgmental. Facility is clean and well organized.

September 8, 2017 12:06

Friendly and professional staff with full disclosure for all statements/contracts - very hard to find sometimes, but can be found at this Anytime Fitness. Clean facilities. Small but worth it!

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