| Mon | 04:30 am - 11:00 pm |
| Tue | 04:30 am - 11:00 pm |
| Wed | 04:30 am - 11:00 pm |
| Thu | 04:30 am - 11:00 pm |
| Fri | 04:30 am - 10:00 pm |
| Sat | 07:00 am - 08:00 pm |
| Sun | 08:00 am - 08:00 pm |
Closing your account should not be as hard as it is. You should be able to go to the front desk and close your account. It's 2020, we have the technology.
The place itself is just ok, but the bad customer support out weights the benefits in my opinion. If you stood by your product, you should make easy to quit whenever.
I've been a member of numerous commercial gyms. None of them ever made you feel like a member of the gym. Just a paying customer. Every time I walk in, I'm greeted first name. Everyone else is too. Not to mention the equipment is phenomenal. Not many places carry serious gear like EliteFTS. They sure do here.
I've been a member of numerous commercial gyms. None of them ever made you feel like a member of the gym. Just a paying customer. Every time I walk in, I'm greeted first name. Everyone else is too. Not to mention the equipment is phenomenal. Not many places carry serious gear like EliteFTS. They sure do here.
I have been going to this gym for workout purpose and it's been a while now. It is always a very satisfying experience for me to go their and workout with the help of high class machines. They have amazing set of trainers too who are the best.
I have been going to this gym for workout purpose and it's been a while now. It is always a very satisfying experience for me to go their and workout with the help of high class machines. They have amazing set of trainers too who are the best.
Disorganized admin and constant miscommunication between staff. Joined through Global Fit, so I could avoid their internal drama and issues that I have experienced multiple times in the past. Just as much of a cluster regardless. Craig lies advising he left messages and emails and that couldn't be further from the truth. Sent a referral their way and got yelled at in front of staff for advising my referral how much I paid monthly. I guess no more referrals!
Disorganized admin and constant miscommunication between staff. Joined through Global Fit, so I could avoid their internal drama and issues that I have experienced multiple times in the past. Just as much of a cluster regardless. Craig lies advising he left messages and emails and that couldn't be further from the truth. Sent a referral their way and got yelled at in front of staff for advising my referral how much I paid monthly. I guess no more referrals!
I put a good workout in here while in the area for work. Parking and the gym were both a little crowded, but I did go at prime time after work. Well equipped gym and was able to get a day pass for $15. Equipment is in good shape and clean.
I put a good workout in here while in the area for work. Parking and the gym were both a little crowded, but I did go at prime time after work. Well equipped gym and was able to get a day pass for $15. Equipment is in good shape and clean.
Good gym, it doesn't get too busy and there are treadmills and weights you can use with almost no wait times in the evening which is a good thing although parking can be hard sometimes.
They also offer classes such as zumba, yoga and body pump.
I have a membership at Golds Kirklabd. The gym is equipped with a good selection of weight and exercise machines, personal trainers and very friendly and supportive staff. I recommend this gym.
I have a membership at Golds Kirklabd. The gym is equipped with a good selection of weight and exercise machines, personal trainers and very friendly and supportive staff. I recommend this gym.
When I started at this gym there was ALOT of strength based lifters (power, weightlifting, etc) but having come back after surgery I dont see has many anymore. :( Which makes me very sad.
So if your looking for a gym that you want to do normal work outs or body building then this is a gym that will work for you, but if you are into strength based work outs. I dont think you will be welcomed here anymore.
It's harsh to say but true. They have a no chalk rule for both regular and liquid. Cannot drop weights at all, but if you are lifting heavy. Not much you can do there.....
Over all I still see some familiar faces, but I miss seeing some people of the power and weight lifting community there. I would always get help from them to improve my form since I want to do more powerlifting.
Seems they have fixed most, if not all, of the TVs (at least, on the elliptical machines. Can't speak for the others). No major complaints. I had previously had some minor issues, but they were addressed by Management. Friendly staff.
66. I love this place absolutely!! It is like your private gym having your personal trainer ! They really have everything you require here to do a great workout quickly. Everyone is so helpful and friendly and this makes me motivated and encouraged to come back daily!
Joined a couple months ago. Basic, no frills, IMO. Seems like at least half of the cardio equipment (mainly elliptical, which is the main cardio equipment that I use) is only partially functioning at any given time. Namely, the TVs on them largely do not work. This is my biggest and perhaps only REAL complaint. It seems they like to use the west area of the gym, next to the emergency door, as a storage area - a bit of an eyesore. They sometimes/often do not keep up on sanitation wipe refills. Locker room is fine but nothing to brag about. All this to say, it makes sense to me why they are less expensive than the nearby LA fitness. I don't think I would be willing to pay more than I currently do. The staff is friendly and present.
Over priced gym with little to offer. Don't waste your time going here... other gyms are around the area that offer more for less... staff is incompetent and didn't know how to help other than to refer to the sales pitch they have been trained with... was a waste of time.
Great machines but lacking in customer service category...in a monsterous way.
On of the more serious gyms on the Eastside of Seattle. A handful of pros workout there and it's a great place to achieve your fitness goals. I've trained for multiple competitions at this gym and it's great. Showers are clean, locker room is standard, just got bigger dumbbells (up to 150s) a few months back, bumper plates for Olympic moves, three deadlift platforms. The only downside is say is a few of personal training staff as they just don't seem to have enough experience to adapt to their clients.
Went looking for a gym. Not friendly at front desk in Redmond. Issaquah was better. I found a better deal and friendlier service elsewhere
Promised deal for several months off since my friends and I were joining, did not follow through. Was extremely hard to cancel, continued to email afterwards. Gym wasn't as nice in pictures, one of my friends didn't feel safe going alone.
Promised deal for several months off since my friends and I were joining, did not follow through. Was extremely hard to cancel, continued to email afterwards. Gym wasn't as nice in pictures, one of my friends didn't feel safe going alone.
A no-frills gym, which I like. People in this gym are here to work out, not pose and socialize. I take my teen daughter to work out every weekday, and everyone that works there are so nice to both me and my daughter.
So far I really like the place. Well equipped and clean. Not crowded. Very affordable. Everything you need.
I'll start off by saying that this has to be worst customer service I have ever received. I am new to the area and was looking to join a gym, saw that Gold's offers a 'Free 7 day pass' so I thought I would give them a shot and signed up online. The next day I go to the gym and let the two girls at the service desk know that I had a '7 day pass' but both seemed to have no idea what to do with my pass. I thought that was strange since that's the first thing you see when you visit their website. Anyways, they let me workout and said to come chat with one of their sales guys after my workout, fair enough.
After my workout, I find the sales guy, who then starts to discuss their membership plans.I let the guy know that I wasn't looking to purchase a membership yet as I wanted to try out their gym and another gym in the area before making a decision. I then get your typical sales pitches of 'this is a one-day deal', 'We don't want you pay more later' etc. Again, I let the guy know I just want to try out the gym and make a decision later. The sales guy then brings his manager over and then they turn into total car salesman trying to get me to signup on the spot. I AGAIN explained that I wasn't looking to sign up today and further explained that my wife was not living in the area at the moment and wanted to give her all the information before we agreed to something. After about the 5th time of me saying this, they finally stopped and we agreed that I would get back to them about joining after I check out the other gym in the area.
Next day, I come back to the gym to workout and to use my 'Free 7 day pass'. I show it to the service desk girls who again have nothing to say and look for the same sales guy I spoke with the day before. I show him the pass again and say that I want to workout but he DENIES my pass!! He claims that he switched the pass to a '1 day pass' as I 'should know if I want to join, after a day of working out here' I couldn't believe it, and asked him why it was changed, he states that per our conversation I was going to try the other gym and get back to him. This was partially true, so I clarified that wanted to continue to use my 7-day pass and would get back to them about joining at a later time. I then ask him to change the pass back to 7 days as that was what I had signed up for and he DENIES ME AGAIN!! At that point, I tell him to forget it as I wouldn't be coming back. Note that he didn't seem to care either.
I honestly have no idea how this place is still in business with the type of business practices they have. I was legitimately interested in joining their gym, but apparently, I can only join on their time and not mine. Do yourself a favor and avoid their '7-day pass' scam. Better yet, avoid this place altogether, you will thank me later. After being denied I drove directly to the other gym in the area and received GREAT SERVICE with no pressure or slimy sales tactics.
Great gym. Not too crowded. Haven't tried the class yet, but feel like there's no gimmicks like other gyms in the area.
The gym is focused more on standard weight lifting, aerobics, some classes, less on massage, pool, spa features, etc. This appealed to me a lot. I lift weights, stay in shape, and I have my own workout routine.
I'm handicapped, mobile impaired, and this is absolutely one of the best gyms around for someone who has trouble walking. The floor is very flat with no bumps to trip you (I tend to drag my feet when I walk.) On a side note, it works great if you use a device to get around. I use a cane to walk, and it works for me very well.
The gym-goers are friendly, and cooperative. The general chemistry of the place is friendly to all, whether you are a workout novice, or an experienced fitness enthusiast. If you are new to the gym environment, then I'd recommend this place.
I'm giving it only four stars because the music is too loud. If they played NO music, then this rating would max out to five stars, and then some.
Again, this is an excellent gym for getting/staying in shape.
This is a gym with no integrity or basic knowledge of customer service.
TL;DR: they swindled me, didn't give me my money back, want to sell you things instead of serve you, and are incredibly rude. Don't go here. You can go outside (it's cheaper and they won't interrogate you.)
I went to this gym to use my groupon for 1 free month and 2 personal training sessions.
When I walked in they were generally pretty nice, albeit slightly condescending. Everything was about getting me to pay more money. In fact they told me that I couldn't redeem my Groupon due to issues with the website (despite the fact that it was still usable) and that I had to pay. They offered a reduced price, however, and so I decided to pay.
I'm 17 years old, so I went home and told my mom about the experience. She was shocked that they wouldn't allow me to fulfill my Groupon, and so she called for me. The story for her was much different. The manager said to her that they weren't allowing people to redeem the groupons they created because too many customers were "abusing it", as in they were using the Groupon and not paying for things. (NEWSFLASH: that's basically the reason groupons exist).
The manager allowed me to cancel the payment I made and put me on a trial basis. I still have not been refunded my money.
When I went in the day after cancelling the payment I didn't need to make, a man at the front desk literally got in my face and continually asked me why I cancelled my membership until I gave him an answer he deemed adequate. He literally interrogated me and completely violated my personal space.
I went only for one personal training session. I cancelled the second due to scheduling issues and they allowed me to reschedule, but when I called in a second time for the same reason they refused. (Even though I called in days beforehand).
Even at my one personal training session the only thing the head trainer really talked to me about was purchasing supplements. He skimmed over nutrition, showed me a few exercises and spent about half an hour trying to sell me supplements and more personal training sessions. I'm sorry but you're not a salesperson so please use my full hour to do your job.
The gym plays ads- loudly- while you are working out, their daycare center is run by a person who I can tell has little to no caregiving experience (my brother works in a daycare and I have worked as a babysitter for 5 years now), and their staff are incredibly rude.
I was literally so anxious about that one staff member interrogating me that I could barely step foot in the gym. They treated me even worse due to my age and lack of knowledge, and their services are incredibly subpar.
I do not recommend this gym to anyone, ever. Buying weights or running outside is cheaper and better. Do that instead.
Would give 0 stars if that was an option. Cancelled my account and they just decided to keep charging me for two months. Customer service is 0 help. Did not get any money back and had to cancel my debit card.
The gym is focused more on standard weight lifting, aerobics, some classes, less on massage, pool, spa features, etc. This appealed to me a lot. I lift weights, stay in shape, and I have my own workout routine.
I'm handicapped, mobile impaired, and this is absolutely one of the best gyms around for someone who has trouble walking. The floor is very flat with no bumps to trip you (I tend to drag my feet when I walk.) On a side note, it works great if you use a device to get around. I use a cane to walk, and it works for me very well.
The gym-goers are friendly, and cooperative. The general chemistry of the place is friendly to all, whether you are a workout novice, or an experienced fitness enthusiast. If you are new to the gym environment, then I'd recommend this place.
I'm giving it only four stars because the music is too loud. If they played NO music, then this rating would max out to five stars, and then some.
Again, this is an excellent gym for getting/staying in shape.
Kirkland Gold's is the best! If you want a real gym for a good price look no further. This is not a "club" with lots of frills, its a place where serious people go to work hard. The selection of machines and free weights are unbeatable. Dumbbells up to 150lbs. So much equipment that I always have plenty of options even at peak hours. The trainers are top notch and very friendly, along with the front desk staff and manager Keith. I've become good friends with the entire staff who always seem happy to see me and chat. Everyone is so fitness oriented that I've entered local physique competitions with many other members and much of the staff! I go out of my way to come here even though there are 4 other Gold's closer to me. My best friend here has been coming for more than 20 years, and I intend to do the same. The positive atmosphere, great people, award winning management, and workout buddies I've made the past 2 years make it my favorite place to hang out.
