| Mon | 03:00 pm - 08:00 pm |
| Tue | 03:00 pm - 08:00 pm |
| Wed | 03:00 pm - 08:00 pm |
| Thu | 03:00 pm - 08:00 pm |
| Fri | 12:00 pm - 11:00 pm |
| Sat | 10:00 am - 11:00 pm |
| Sun | 10:00 am - 08:00 pm |
Went in today and the General Manager Amber and a young lady named Cheryl were very helpful. First time there and they explained all packages and told us about the membership, which I plan on purchasing after our visit today. Even made sure to ask about our visit on the way out. We will be back soon
Normally I would give a review that is good but my visit was not good . Everything was going well until I did the one that has an obstacle course that is in the air. The employee putting in the harness he was cussing and told a little boy to shut up if you wanted to ride. After the boy left,he then got a text and said finally I get to leave in 12 minutes to leave here and stop listening to these annoying kids.
Fun for the whole family! The zip line is my favorite!!
I only went so the kids could jump but my whole family was there having a blast, adults included! It's not just trampolines, they have a game area, a playground, dodgeball and a bunch of other things to do! We will definitely be going back!
My grandchildren love this place. If they love it, I love it!! However, this place is very strict bringing in outside food and a bottle of water. So make sure you have a few bucks to get water for the children to drink. I don't recall seeing a water fountain, but I want let my grandchildren drink from one even if I saw one.
We had a party... let me start off w the good. The kids had a blast. It really was a very cool fun environment. We had a nice party host. Who did his best to make us happy. The pizza was decent too. Now the bad. The price of the party is too much for something so low effort. Literally 4 balloons an table runner. You get only 2hrs which is fine but when ur not told prior that kids need to be registered that takes away time from the party. Literally the 2hrs went by quick. The kids may be jumping for lil less then an hr .. after pizza an cake. Ur going home.
This is a great place to go if your kids like bouncing off the walls. They have separated areas for big kids and little kids. So the little ones won't get crushed and the big kids can have some fun.
This is a great place to go if your kids like bouncing off the walls. They have separated areas for big kids and little kids. So the little ones won't get crushed and the big kids can have some fun.
We had my son's birthday party tonight and it was AWESOME! This was the 2nd party that we've had here & this one was the best. My son loved the glow party. Our host, Jonathan, was great and he made sure that all of our needs were met. We will definitely return soon.
We had my son's birthday party tonight and it was AWESOME! This was the 2nd party that we've had here & this one was the best. My son loved the glow party. Our host, Jonathan, was great and he made sure that all of our needs were met. We will definitely return soon.
Took the boys here and had blast. That is a given though. This review is to focus on one factor, the pizza. We were a little pressed for time so we didn't eat on the way and decided to eat there. I imagined I would get a small crappy little pizza and we would leave hungry. NOPE! Huge, plenty of toppings, and frickin' delicious! All that...for only $13.00. Perfect.
Took the boys here and had blast. That is a given though. This review is to focus on one factor, the pizza. We were a little pressed for time so we didn't eat on the way and decided to eat there. I imagined I would get a small crappy little pizza and we would leave hungry. NOPE! Huge, plenty of toppings, and frickin' delicious! All that...for only $13.00. Perfect.
We had a great party ! Pizzas were large and good! My hosts were helpful and nice! Kids had a blast! Nice private room too!!! Worth the money !
My kiddo has a lot of fun here every time we come. Friendly staff, comfortable temperatures, and even fun for adults!
Excellent service!! My family really enjoyed our event here!!
Really great concept. Haven't brought the kids back here in like 2 years. They came a couple times when it first opened. Told myself I wouldn't be back after the manager half heartily accused one of my kids of something without any actual proof. I decided to give it a try recently. My mistake I thought the place was open until 9pm so we arrive at 730. Find out the place closes at 8pm but made a promise to my kids. Attendees proceed to charge me 32 for 25 min to jump. They SHOULD HAVE been able to work a better price for me. Pretty ridiculous....guess it will be another 2 years before I'm back.....if ever.
Really great concept. Haven't brought the kids back here in like 2 years. They came a couple times when it first opened. Told myself I wouldn't be back after the manager half heartily accused one of my kids of something without any actual proof. I decided to give it a try recently. My mistake I thought the place was open until 9pm so we arrive at 730. Find out the place closes at 8pm but made a promise to my kids. Attendees proceed to charge me 32 for 25 min to jump. They SHOULD HAVE been able to work a better price for me. Pretty ridiculous....guess it will be another 2 years before I'm back.....if ever.
My kids had so much fun! The only thing I would change is the safety for the kids. I think there should be stamps or something handed to each family and when they leave it gets checked bc we walked in & out of the building unnoticed.
I love ittt ot is sooo funnnn
I love ittt ot is sooo funnnn
DOOOO NNNNOOOTTTT HAVE YOUR CHILDRENS BIRTHDAY PARTY HERE!!! We paid way to much money for the very poor crappy service we got and then didnt even get half the stuff we paid for.
This place is AWESOME. $2.50 for socks.... ITS A BARGAIN!!! The workers really care for the safety of the kids! My kiddos birthday party will always be here! can't wait for their next birthday party in July!!!
Amber was very helpful in the booking of the parties. She's awesome!
We had a birthday party a year ago for my oldest and it was great. On Dec 1st my 4 year olds party was terrible. The kids had to jump in only Urban air socks or not at all, which would have been fine, if they weren't out of most of the sizes. They literally brought out a pair of scissors to cut socks for the older kids so they could get their feet in them. It was either that, or they wouldn't be allowed to jump.
Also my party attendant was really rude. I had to do all the setting up and cleaning. The only thing she did was give out bracelets and bring plates. We paid way more for this party than the last one and needless to say, we will not be coming back for a party in the future.
Love to jump here! The service is great and the staff are wonderful people.
Was super fun and the kids all had a blast. But it was packed and we walked right in unnoticed, played, and left. So it's not the safest for kids.Chuck e cheese at least makes kids and parents get stamps on their arms so randos can't waltz in, pick a child, and leave. Maybe implement some safety measures, because I highly doubt the prepubescent kids you hire care if chomos walk in to collect kids.
Great way to work off some excess energy. My 12 year old brother loved it. The price wasn't bad. I'm very satisfied. We will come back.
Always wears kids out! However mats are filthy, we stayed until closing and saw how they were "cleaning." Drinks could be cheaper, or at least sell a Urban Air cup that would be cheaper to buy and refill. Do not like the new sock rule either. That was a first. So many filthy feet all over the mats. Other than that my kids have always loved the place, and we will continue to come back!
Came on wenesday afternoon and the people in the front are so mean!!! Unproffesional lady with tattoos on arms and piercings on her face kept following my kids around urban air and kept making stupid remarks to my children. I WILL NEVER return to this racist facility!!! Im so pissed off right now. Never felt like this in any other establishment. It was SOOO uncomfortable. The lady in the green literally stood around to watch my kids. Have I stressed that I have never felt so uncomfortable in my life!!! she would walk by us and say things under her breath and my husband who is white said "lets just go" i simply wanted to take my kids out for having awesome grades at a really good school here in waco and she just followed us the entire time. 2 of my kids are mixed with hispanic and black and my little guy is white and hispanic and she just followed my two darker kids. I literally HATE that an adult works where there are innocent kids playing working in this place. My 10 year old daughter said "mommy she keeps following us" after that comment i confronted her and she was so argumentive with me. I have videos to prove it in my phone as well. This lady is in the wrong proffesion.
We have always went to a Sky Zone before moving to central Texas and I wish there was one here! I'm very disappointed with Urban Air! It is DIRTY!!!! You can jump barefoot (no telling how much fungus is on the trampolines) or purchase their socks but you can't jump in your own socks. They didn't have very many sock sizes available. At least with Sky Zone the socks are apart of the entry fee! The orange dividers are visible filthy! The place is run by a bunch of kids. Save your money and time!!!!!
Ten and twelve year old son's to small to get good bounce like they do at there Albuquerque home bounce place. But it got them real tired real fast which was a plus for me! Set up very nice for those doing acrobatics.
