| Mon | 05:00 am - 12:00 am |
| Tue | 05:00 am - 12:00 am |
| Wed | 05:00 am - 12:00 am |
| Thu | 05:00 am - 12:00 am |
| Fri | 05:00 am - 10:00 pm |
| Sat | 07:00 am - 10:00 pm |
| Sun | 07:00 am - 10:00 pm |
My exchange and return request from December is still unresolved as of mid February. A very disappointing experience with the store and the brand.
Every helpful staff got me fitted even though they was dealing with the holiday rush.
Very pleased with the customer service via website/email. I made an order online, the first pair did not fit my husband, so they took care of an exchange for us (which was such an easy process). When we got the exchange item, that didn't fit my husband as well, and at this point I just decided that style of short doesn't fit my husband. Jordan was who I dealt with the majority of the time, and he always made each process so easy and was always very kind and professional. I ended up needing to just get a refund and he completely understood. I always appreciate good customer service when having to deal with exchanges and refunds, he made it a nice and easy experience. Great job Jordan, your kind of customer service is appreciated :)
Very pleased with the customer service via website/email. I made an order online, the first pair did not fit my husband, so they took care of an exchange for us (which was such an easy process). When we got the exchange item, that didn't fit my husband as well, and at this point I just decided that style of short doesn't fit my husband. Jordan was who I dealt with the majority of the time, and he always made each process so easy and was always very kind and professional. I ended up needing to just get a refund and he completely understood. I always appreciate good customer service when having to deal with exchanges and refunds, he made it a nice and easy experience. Great job Jordan, your kind of customer service is appreciated :)
Not only did they give an excuse that they have problems with mastercard and then decline our purchase. they actually ran our card 3 times with transactions totalling over 400$. then when we disputed the charge thru the bank they tried to lie and say we were given the merchandise. its on camera we left with nothing. the sales girl was more concerned about telling a story of her car getting repossessed to her coworker than actually assisting us. i contacted the manager thru email about a different problem regarding a return i made thru a online purchase. they claimed they never receieved it but they did. and then i had to fight to get my refund for my returned purchase almost 2 months later. Never again better bodies.
Not only did they give an excuse that they have problems with mastercard and then decline our purchase. they actually ran our card 3 times with transactions totalling over 400$. then when we disputed the charge thru the bank they tried to lie and say we were given the merchandise. its on camera we left with nothing. the sales girl was more concerned about telling a story of her car getting repossessed to her coworker than actually assisting us. i contacted the manager thru email about a different problem regarding a return i made thru a online purchase. they claimed they never receieved it but they did. and then i had to fight to get my refund for my returned purchase almost 2 months later. Never again better bodies.
Today was my first visit to this place, I was really impressed. Little bit pricy, but worth it. I got my first T-back. Friendly and helpful staff members. Highly recommended. Thank you.
Colleen and Johanna helped me pick out a badass look that was suiting to my 6'3 frame. Helps with the feeling I look for when I go to the gym or when I get turnt up at a jogging trail or health and fitness trade show or just hanging with friends.
I love this place! I love to try on the gear in person and everyone is ALWAYS helpful!!
The staff is amazing and the customer service is the best.
Today was my first visit to this place, I was really impressed. Little bit pricy, but worth it. I got my first T-back. Friendly and helpful staff members. Highly recommended. Thank you.
Today was my first visit to this place, I was really impressed. Little bit pricy, but worth it. I got my first T-back. Friendly and helpful staff members. Highly recommended. Thank you.
Today was my first visit to this place, I was really impressed. Little bit pricy, but worth it. I got my first T-back. Friendly and helpful staff members. Highly recommended. Thank you.
Colleen and Johanna helped me pick out a badass look that was suiting to my 6'3 frame. Helps with the feeling I look for when I go to the gym or when I get turnt up at a jogging trail or health and fitness trade show or just hanging with friends.
Colleen and Johanna helped me pick out a badass look that was suiting to my 6'3 frame. Helps with the feeling I look for when I go to the gym or when I get turnt up at a jogging trail or health and fitness trade show or just hanging with friends.
I love this place! I love to try on the gear in person and everyone is ALWAYS helpful!!
I love this place! I love to try on the gear in person and everyone is ALWAYS helpful!!
