| Mon | 05:00 am - 11:00 pm |
| Tue | 05:00 am - 11:00 pm |
| Wed | 05:00 am - 11:00 pm |
| Thu | 05:00 am - 11:00 pm |
| Fri | 05:00 am - 11:00 pm |
| Sat | 07:00 am - 08:00 pm |
| Sun | 08:00 am - 08:00 pm |
I've been going to this gym now for just over a month, and I love it. It's a very large gym, with a small indoor track upstairs. I love the amount of cardio equipment. The staff are super friendly here... the locker room could use an update... in fact I'd highly suggest an update. With that said, I'd like to give the staff a suggestion. You have 2 squat racks and 3 smith machines... get rid of 2 Smith Machines and add 2 more squat racks. There are simply too many people at this gym who come and just camp out at a machine or some equipment for far too long. 1 guy, just yesterday, was at one of the squat racks, sitting more than working out, for longer than 40 minutes. There needs to be some supervision by the staff to make sure that the equipment is not being camped at. The squat racks need to have a time limit of 15 minutes, until you all get more squat racks.
I just joined Texas Family Fitness and cannot say enough good things about them. I am an outdoor person who does not like to use gyms but I got sold here when I realized they provided kids club so my kids can interact with other kids while I work out. Additionally I was impressed by Mo who signed me up hassle free and made himself available to answer all of my subsequent questions prior to my first workout. I also appreciated Sabrina's professional and friendly attitude in assisting me with acclimating to the facility upon my arrival for my workout. Lastly I signed up for a personal trainer and was assigned to Teri. She rocks! I highly recommend this place. They really are all about family.
I have been working out here now for over 20 years and hopefully 20 more! because of the beautiful wide indoor track and the spaciousness of the facility in general. Of course staff people have always been kind and helpful and the equipment is great and locker rooms generally clean but for me, a former runner, the track here is the No. 1 draw. It could use an update with new padding at some point but as long as the that track is here, I'm coming back!! Keep up the place and God Bless!! Karen Reynolds Plano, Texas
Love my local gym. I have a 24 hour fitness membership but I still go here 90% of the time. They have a great staff, good equipment selection with in indoor walk/run track.
For the ladies, there is a dedicated women only room with equipment and free weights. They also include plenty of classes; and kids club complete with indoor playground and full size movie room with a real projector.
This fitness center is easily one of the best in Plano. Plenty of room to power through your workout routine uninterrupted, even on a super busy day. Heaps of machines, weights and miscellaneous fitness tools so your workout is on your time, no waiting. Staff is incredible! Super knowledgeable, friendly and insightful trainers available to help you reach your goals. I love this gym!!
Great Gym. We chose this gym because they have the most affordable child care in town, and our kids love it!! They have fun while we get a great workout. The trainers are all great and the staff are all super friendly! Manager Jay, he is very professional with your goals and Robert also very good guy and friendly. It's very clean and all the machines work great.
Great Gym. We chose this gym because they have the most affordable child care in town, and our kids love it!! They have fun while we get a great workout. The trainers are all great and the staff are all super friendly! Manager Jay, he is very professional with your goals and Robert also very good guy and friendly. It's very clean and all the machines work great.
the most affordable child care in town, and our kids love it!! The General Manger Jay he was very helpful with us. They have fun while we get a great workout. The trainers are all great and the staff are all super friendly! It's very clean and all the machines work great. High recommend for you. Best gym around Plano area.
the most affordable child care in town, and our kids love it!! The General Manger Jay he was very helpful with us. They have fun while we get a great workout. The trainers are all great and the staff are all super friendly! It's very clean and all the machines work great. High recommend for you. Best gym around Plano area.
**Updated **looks like they cleaned the dumbbell racks. The floors still need a lot of work though.
The gym is very dirty. The dumbbell racks are so dusty, you could draw in the dust and it would sit like that for months. I noticed a red spill/stain on the floor that has literally been there since January 2018. And don't even get me started on the trash can areas. Move them over a couple inches and you can see the disgusting black ring around it. The company can afford to give away fancy trips (plus other prizes) every year but can't afford a decent cleaning service?
Great facility - clean, very nice people. I was never a fan of gyms but now really enjoy with Texas Family Fitness
Highly recommend using a personal trainer. Jay is excellent Manager and Ben also ! Keeps the workouts fun and motivating !! Lots of variety each session too! I brough My friend yesterday and he got a $10 Gift card which is Awesome !!
Equipment is alright, people were pretty nice as well. So far havent seen anything worth rating less. Its a gym i mean im here to work not be a critic
I was leery of joining this gym due to the abundance of negative reviews. However, I noticed most of them were 1-2 year old. We tried a 1-week guest pass from younger men called Jay (Manager) and we were pleasantly surprised and have joined. The front desk staff are friendly, especially jordan. Manager Jay seems to know EVERYBODY. They have an abundance of equipment and the classes are very well attended. The only downside is how busy sometimes it is Mon-wed from 5-8am. Those are the times I can attend. I guess that is the same time most other people can attend. Congratulations on your current success and wish you the best in the future. please if you are looking for a membership go see Jay he really will help you !!
Great facility and staff. The equipment is always clean and maintained. This location is a nice size as far as overall 2 floors space and amount of equipment go, but they have everything I need for my workouts and I have rarely had to wait for equipment so no complaints there. They also offer a lot of classes here as well. I really high recommend JAY the Manager, He always ready to help you. He gave me a Great deal for my family and I. he is into your goals. also I personally haven't tried the classes, but they always seem to have a good turnout so I imagine they are pretty good. I would recommend this place and Jay to get you enroll with your membership ask for Him
Great facility and staff. The equipment is always clean and maintained. This location is a nice size as far as overall 2 floors space and amount of equipment go, but they have everything I need for my workouts and I have rarely had to wait for equipment so no complaints there. They also offer a lot of classes here as well. I really high recommend JAY the Manager, He always ready to help you. He gave me a Great deal for my family and I. he is into your goals. also I personally haven't tried the classes, but they always seem to have a good turnout so I imagine they are pretty good. I would recommend this place and Jay to get you enroll with your membership ask for Him
For the price you can't beat it. There is a ton of equipment and the place is huge so even when it's busy it isn't packed. The staff isn't pushy but is helpful if you have questions. I wish some of the equipment was newer, but otherwise I'm very pleased with my membership.
The gym is very dirty. The dumbbell racks are so dusty, you could draw in the dust and it would sit like that for months. I noticed a red spill/stain on the floor that has literally been there since January 2018. And don't even get me started on the trash can areas. Move them over a couple inches and you can see the disgusting black ring around it. The company can afford to give away fancy trips (plus other prizes) every year but can't afford a decent cleaning service?
The gym is very dirty. The dumbbell racks are so dusty, you could draw in the dust and it would sit like that for months. I noticed a red spill/stain on the floor that has literally been there since January 2018. And don't even get me started on the trash can areas. Move them over a couple inches and you can see the disgusting black ring around it. The company can afford to give away fancy trips (plus other prizes) every year but can't afford a decent cleaning service?
Edgar Valdez reference of manager in this location who has very poor communication skills, I went their with my daughter ,to enroll during the month of April 2018, given me a reasonable rate, but same time processing fees etc charged with $62.77, again one time equipment replacement fee charge schedule for the May 2018(43.29) which they said will take it reach in maturity date., but not doing what they physically communicated with me, , this is not a proper business mannor, must be addressed to the public and health level.no one showed me any basic training, this place is super dirty, not at all clean. Dusty in places. I would never recommend any one here.
They have a good variety of equipment and membership fee is extremely low but the facility and equipment is extremely dirty. The lights are out in a few places and no one pays attention to it. There is no tradition of wiping down the equipment after use. Handles are sticky from lack of maintenance. A big problem is the lack of consistency in their administration. Every few months their GM changes and their personal trainers leave which is never a good sign. I signed up for personal training sessions and had 3 differnt trainers and each time they would start me fresh which was extremely annoying. Be very very careful if you sign up for PT session, they will charge your credit card on file without informing you. I had been approaching their GM Cz there were charges appearing on my account for recurring training session. It took them 3 months to figure out the problem and at the end they told me that I didn't give in a cancellation notice so they couldn't refund me any money and only option i had was to take those sessions... This when I had been repeatedly approaching the GM directly to figure out why that was happening. I'm sure he knew why it was happening but anyhow. Just make sure you physically sign a paper to cancel as soon as ur done and keep a copy of that record Cz they lost mine apparently!
Front desk staff is horrible. Gym and equipment are outdated and poorly maintained. Not very expensive here but you get what you pay for.
Was training over at the Allen location but moved to the East Plano location to follow my trainer Adrian Payan. The facility is TOP NOTCH and Adrian Payan is the best trainer anyone could want. He does his homework and comes up with the best plan to get you where you want to be physically. Everyone I know has heard his name now and if you are looking to improve your health and fitness then call these folks NOW!
Good selection of exercise machines, aerobic equipment and free weights. Child care is available and they offer an assortment of fitness classes. They have also started selling some health supplements, which is a welcome addition.
Bad experience.
Locker room was often gross. Most showers clogged.
Water fountains had warm water. yuck.
Child care was a real negative experience. Workers were often staring at phones and then had little patience for my special needs son (Autism/Asperger's/SPD). The GM told me that his workers were refusing to work the shifts that my son would come and was having trouble scheduling workers. I know that special needs children can be a challenge, but this gym seemed uncaring.
Currently having a good experience at LA Fitness
It is an OK gym, however, their pricing is anything from straightforward.
The monthly fee they quote you is not what you end up paying because they charge:
-an enrollment fee
-an annual "maintenance fee"
-the first and last month of membership when you enroll
Also, cancelling is a pain in the ass and confusing. Unless you really plan in advance, you'll end up paying for a month or two that you didn't need. You must cancel at least 10 days before your enrollment date in order for the next month to not be charged.
For example:
If you enroll for a monthly membership on January 15, 2018, you must cancel no later than December 5, 2018 (10 days before the original enrollment date of the 15th) to not be charged for January 2019 (since you paid for the first and the last month at the start of your membership).
I was not told about the 10 day cancellation notice when I enrolled, and now I'm stuck with this gym membership until February 2018 even though I came in and cancelled mid November 2017.
Take your business elsewhere where the pricing is more transparent.
Great gym with great facilities for reasonable cos for me and my family with Kids! JAY set me up with my membership; he was incredibly professional, talked to me about personal Trainer programs and motivated me a lot and made sure I wasn't paying for anything more than what I wanted/needed. I recommend JAY to see.
The staff is great, and the equipment selection is good considering it doesn't have racquetball courts or a pool, but the facilities are filthy and poorly maintained.
The equipment is badly warn and sometimes broken. The frame, which supports the bungees and straps I prefer to use for chin ups pull ups and push ups, is not bolted to the ground, so the equipment wobbles and slides a lot. Some of the Free Motion equipment can not be adjusted because the adjustment posts are missing, and the weight measurements are faded out sometimes missing entirely. But the worst part is the restrooms and shower rooms, which often wreak of old urine, littered with trash, infested with bugs and plagued with maintenance issues.
I only joined because of a fall special they were running makes it cheaper to go here than to the recreation center. If I could afford better, I would go.
I have silver sneakers, so I can't speak about the child care. There are a few things that bother me as an RN. The place is not very clean for a place that should be concerned about their customer's health. There are no hand sanitizer stations. There are no disinfectant wipes or signs that ask clients to wipe machines after use. They have spray sanitizer and paper towels, but this is not sufficient. They dry out easily; a person would have to carry the bottle around with them. Also, when I was there last, I went in the locker room to wash my hands, and there was no soap in the dispenser. Infections are commonly picked up from gym equipment and can often be tough to get rid of, once a person has been infected..
It would be nice if they would spring for a water fountain that has a bottle filler. Another thing that I don't like is that they do not have enough clocks, Their machines do not have counters. It is often difficult to see the clocks in order to time your weight sets. This is quite annoying to me.
On the other hand, I like the variety of machines, even though some of them are quite old. I wish they had a rope pull machine.
Some people here on google have complained about the staff. They have always been nice to me. I also have not been to any classes.
I was leery of joining this gym due to the abundance of negative reviews. However, I noticed most of them were 1-2 year old. We tried a 1-week guest pass from younger men called Jay (Manager) and we were pleasantly surprised and have joined. The front desk staff are friendly, especially jordan. Manager Jay seems to know EVERYBODY. They have an abundance of equipment and the classes are very well attended. The only downside is how busy sometimes it is Mon-wed from 5-8am. Those are the times I can attend. I guess that is the same time most other people can attend. Congratulations on your current success and wish you the best in the future. please if you are looking for a membership go see Jay he really will help you !!
They always give you the run around when it comes to freezing or cancelling your membership they'll do anything to not have you cancelled your membership there's a form you have to show up in person to fill out for everything you always have to call they're qoute corporate office for any help four times I've gotten charged for a payment not goin through so I get charged the monthly fee in addition to a $20 charge then when they know they're wrong and refund the charge it takes 7-10 days to get back if they process it this has happened to me four times now I will never be back nor will I recommend this gym to anyone going forward
Great atmosphere and extremely helpful staff! I had an amazing tour from a guy named Rich (I think was his name) and he was very polite. This place has everything I would need and for such a reasonable price. I would say the customer service more than anything is why I decided to sign up. Keep up the great work guys!
You can do better by joining the Plano recreation center. You'll have more options and access to all the other rec centers. Your kids can go swimming, play basketball, ping pong, etc. If you ever need to bring your kids with you, you can do this at the rec center. Don't waste your time. Think about long term decision. You'll thank me later.
