Open Now
- Address:2520 E Expy 83, Mission, TX 78572
- Phone:(956) 585-4653
- Website:http://www.goldsgym.com/missiontx/
- Rating:2.7
- Hours:
| Mon | 12:00 am - 11:00 pm |
| Sat | 08:00 am - 08:00 pm |
| Sun | 08:00 am - 08:00 pm |
Gold's Gym - Mission
Reviews
Rated 2.7/5 based on 22 customer reviews.
cristina martinez
September 17, 2019 15:59
Gold's Gym manager always refuses to speak to customers. Same excuse every time that he's on a conference call when we have passed through his office right after and he isn't.
jason hilliard
September 8, 2019 10:58
I think this Is a very nice and clean gym. It used to be so dirty but now as of 2019 it is a completely remodeled gym. No racquetball courts and the weight room is a lot bigger now with them out of the way. This is my second favorite Golds after McAllen. I do not like Edinburg or Pharr Golds, but I will take Mission as a Substitute for McAllen when I haft to.
Pau Lo
April 22, 2019 22:02
I would like to make a complain about one of your staff member. Its this girl with short brown hair and was today in the front desk around 5:00 pm. I have had several bad experiences with this Golds Gym staff member but hadn't made a complain before. I don't know her neither her name but she always stares at me, rolls her eyes at me when I get to the gym. She never says at least good afternoon. She doesn't have any manners. She is always on her cell phone and gossiping with other staff about customers. I have several friends at the gym and they told me that she tríes to flirt with them and that it is very uncomfortable. I do expect for her to be terminated. I would also like to make a formal complain because this type of behaviour shouldn't be tolerated.
Kenneth Brennan
September 2, 2018 20:03
Everyone at our Gold's Gym so far has been extremely polite and very informative . We even got a personal trainer named Freddie Gonzalez. He is an amazing person, and very helpful. I would highly recommend the company...
A Google User
September 2, 2018 20:03
Everyone at our Gold's Gym so far has been extremely polite and very informative . We even got a personal trainer named Freddie Gonzalez. He is an amazing person, and very helpful. I would highly recommend the company...
Jay Melendez
June 11, 2018 13:18
I have done a lot of personal growth at this gym! I joined Gold's Gym excited about a new experience--bought into the branding and 'idea' of Gold's Gym.
Amenities:
These were the one of the highlights of my Gold's Gym experience, namely: the dry sauna, (the smell in the steam sauna is repulsive as it is rarely cleaned, you come out smelling like clothing that's been humid for days--it's unbearable), the pool, the racketball courts, and the weight area. Showers are funky and not well cleaned.
Weight Training - Plenty of free weights to suit any regimen, except peak hours, you'll have to wait or share.
Cardio - They have 2 rowing machines, several stair masters, 3 rows worth of treadmills, and ellipticals.
A huge plus is (like other gyms) it's open 24 hours, but it closes Friday, and early on weekends.
Community:
I met some amazing people. Often you'll see gym goers chatting up the front-desk employees so there's definitely a strong community and gym culture.
This might not be a good first-gym as there aren't many folks actively promoting the gym or 'reaching-out,' yo'll have to find and try things for yourself.
Regular gym goers tend to avoid eye-contact and starting conversations for the most part, but I believe this is more of a regional behavior (as in, you only smile or say 'hello' to people you already know).
Often, you'll hear a strong mix of Spanish and English being spoken in the locker rooms.
Despite the strong Mexican-American representation I also noticed a sparse diverse community, (black, white, asian, gay).
Side note: I've heard it rumored that there are several cartel-associated members in this gym, but I have never met them or if I have it wasn't obvious that they were affiliated in any sense (perhaps that is mostly social unawareness on my part).
Classes:
They have very little selection in terms of classes here. Biking only happens once (or twice) a week and unfortunately I have never been able to try it, no yoga. They do offer a ridiculously priced cross-fit experience. I have heard mixed reviews about it from my gym pals.
Service:
My very first experience with customer service was lack luster to say the least. I went in with my sibling to sign up, though excited as we were, we couldn't help but notice how uninviting and just plain bored the Gold's associate was with us. I knew about some of the amenities the facility had to offer, but my sibling didn't. We were hoping the associate would try to 'sell' the experience to us--to get us excited, but then again this Gold's Gym is in an affluent area, so perhaps new membership/revenue isn't a priority for them.
Add to this: Neither associates or managers have control over billing, so if you ever have an issue, you're in pretty rough shape. I was given the run-around with my 'month-to-month' contract, so if anything make sure you highlight important parts in your contract and keep it on hand in an email. Be ready for a loss.
This gym like others, tends to make it's money on fees. They don't have an app, so if you ever lose your tag, you'll have to pay $10-15 for a small piece of plastic with a barcode (I find this hilarious).
The gym does sell health and nutrition of all kinds though the mark-up is on the higher-end (e.g.: Monsters go for 3-4 dollars), so if you ever need it it's there, but I'd highly advice getting these at an actual Nutrition Shop /big box store.
A cool thing I liked was their 'points' system. Every time you check in you get 10 'points' on a third-party application named Perkville. It's totally complimentary, your information gets shared with a third party in this case though. Anyhow, you can score a free protein shake, sweat rag, a shirt, and even free classes every three to twelve months. It doesn't seem like much, but I've gotten to try all their protein shakes for free ninety-nine.
Would I recommend this gym?
Personally, I think this is the best gym (2018-2019) in the area all things considered, but I wouldn't rejoin and am happy to leave.
A Google User
June 11, 2018 13:18
I have done a lot of personal growth at this gym! I joined Gold's Gym excited about a new experience--bought into the branding and 'idea' of Gold's Gym.
Amenities:
These were the one of the highlights of my Gold's Gym experience, namely: the dry sauna, (the smell in the steam sauna is repulsive as it is rarely cleaned, you come out smelling like clothing that's been humid for days--it's unbearable), the pool, the racketball courts, and the weight area. Showers are funky and not well cleaned.
Weight Training - Plenty of free weights to suit any regimen, except peak hours, you'll have to wait or share.
Cardio - They have 2 rowing machines, several stair masters, 3 rows worth of treadmills, and ellipticals.
A huge plus is (like other gyms) it's open 24 hours, but it closes Friday, and early on weekends.
Community:
I met some amazing people. Often you'll see gym goers chatting up the front-desk employees so there's definitely a strong community and gym culture.
This might not be a good first-gym as there aren't many folks actively promoting the gym or 'reaching-out,' yo'll have to find and try things for yourself.
Regular gym goers tend to avoid eye-contact and starting conversations for the most part, but I believe this is more of a regional behavior (as in, you only smile or say 'hello' to people you already know).
Often, you'll hear a strong mix of Spanish and English being spoken in the locker rooms.
Despite the strong Mexican-American representation I also noticed a sparse diverse community, (black, white, asian, gay).
Side note: I've heard it rumored that there are several cartel-associated members in this gym, but I have never met them or if I have it wasn't obvious that they were affiliated in any sense (perhaps that is mostly social unawareness on my part).
Classes:
They have very little selection in terms of classes here. Biking only happens once (or twice) a week and unfortunately I have never been able to try it, no yoga. They do offer a ridiculously priced cross-fit experience. I have heard mixed reviews about it from my gym pals.
Service:
My very first experience with customer service was lack luster to say the least. I went in with my sibling to sign up, though excited as we were, we couldn't help but notice how uninviting and just plain bored the Gold's associate was with us. I knew about some of the amenities the facility had to offer, but my sibling didn't. We were hoping the associate would try to 'sell' the experience to us--to get us excited, but then again this Gold's Gym is in an affluent area, so perhaps new membership/revenue isn't a priority for them.
Add to this: Neither associates or managers have control over billing, so if you ever have an issue, you're in pretty rough shape. I was given the run-around with my 'month-to-month' contract, so if anything make sure you highlight important parts in your contract and keep it on hand in an email. Be ready for a loss.
This gym like others, tends to make it's money on fees. They don't have an app, so if you ever lose your tag, you'll have to pay $10-15 for a small piece of plastic with a barcode (I find this hilarious).
The gym does sell health and nutrition of all kinds though the mark-up is on the higher-end (e.g.: Monsters go for 3-4 dollars), so if you ever need it it's there, but I'd highly advice getting these at an actual Nutrition Shop /big box store.
A cool thing I liked was their 'points' system. Every time you check in you get 10 'points' on a third-party application named Perkville. It's totally complimentary, your information gets shared with a third party in this case though. Anyhow, you can score a free protein shake, sweat rag, a shirt, and even free classes every three to twelve months. It doesn't seem like much, but I've gotten to try all their protein shakes for free ninety-nine.
Would I recommend this gym?
Personally, I think this is the best gym (2018-2019) in the area all things considered, but I wouldn't rejoin and am happy to leave.
A Google User
May 7, 2018 12:24
Worst costumer service experience ever!!!
they have no manners I felt unwelcomed onsite people have no manners... I have been to Golds gym in several States and these people just very unprofessional. But again I guess it's because its franchised. If I could I would give 0 stars. But this shows just how very unprofessional people can be.
Juan Orta
May 7, 2018 12:24
Worst costumer service experience ever!!!
they have no manners I felt unwelcomed onsite people have no manners... I have been to Golds gym in several States and these people just very unprofessional. But again I guess it's because its franchised. If I could I would give 0 stars. But this shows just how very unprofessional people can be.
A Google User
April 18, 2018 20:31
Has what every gym needs and more. Its way over priced and I hate there contracts. But it is a very good gym.
Rathalios
April 18, 2018 20:31
Has what every gym needs and more. Its way over priced and I hate there contracts. But it is a very good gym.
A Google User
December 30, 2017 01:54
It's a very good place, location ,staff, people in the front are most of them very friendly nice and helpful they are the only golds that have a speed bag available and they have new stretching devices that they didn't had I recommend it they have some good music too you people should try it
Artemio Rios jr
December 30, 2017 01:54
It's a very good place, location ,staff, people in the front are most of them very friendly nice and helpful they are the only golds that have a speed bag available and they have new stretching devices that they didn't had I recommend it they have some good music too you people should try it
Frank Garza
October 25, 2017 11:14
Spoke to some gentleman and was by far the rudest employee I've every came across. The employee at one point threatened me if I went to go to Gold's Gym because I was going to leave a review. Didn't want to give his name, I asked for a manager and he said that they weren't in at the moment. Ask for the manager'js number and gave me the wrong XL. number. I'm a part owner of a business I'm just doing this for the GM/Partner. Will not be getting a membership there and will definitely not recommend this gym to anyone.
Erica Aguirre
October 25, 2017 11:14
The kids club is in very bad condition!!!! The walls have a hole, the paint is peeling off and they have not changed the carpet!!! I suppose that if we pay the maintenance fee every year I would assume that they should at least fix the kids zone. It just very sad to see that the manager does not do anything about it.
Priscilla A. Gonzalez
October 25, 2017 11:14
clean gym, the staff is a bit rude. They have a nice small theater room. The weight area is small and they do not have a women's area.
Dolores aparicio
October 25, 2017 11:14
Moved out of the area and tried to cancel and that's the tricky part even though my contract was up they wouldn't cancel without speaking to a manager and apparently there's no manager on site all the time... When I finally got to find a manager they still charged an additional 30 days because of the 30 day notice that was given but apparently not good enough... Save your money go down the street newer facility and apparently less expensive... And in the process they charged me the month to month fees almost $60 plus annual fees another $50 too much hassle to cancel contracts be aware before you sign...
Erica Aguirre
September 13, 2017 01:16
The kids club is in very bad condition!!!! The walls have a hole, the paint is peeling off and they have not changed the carpet!!! I suppose that if we pay the maintenance fee every year I would assume that they should at least fix the kids zone. It just very sad to see that the manager does not do anything about it.
Dolores aparicio
August 21, 2017 10:02
Moved out of the area and tried to cancel and that's the tricky part even though my contract was up they wouldn't cancel without speaking to a manager and apparently there's no manager on site all the time... When I finally got to find a manager they still charged an additional 30 days because of the 30 day notice that was given but apparently not good enough... Save your money go down the street newer facility and apparently less expensive... And in the process they charged me the month to month fees almost $60 plus annual fees another $50 too much hassle to cancel contracts be aware before you sign...
Frank Garza
April 29, 2017 15:00
Spoke to some gentleman and was by far the rudest employee I've every came across. The employee at one point threatened me if I went to go to Gold's Gym because I was going to leave a review. Didn't want to give his name, I asked for a manager and he said that they weren't in at the moment. Ask for the manager'js number and gave me the wrong XL. number. I'm a part owner of a business I'm just doing this for the GM/Partner. Will not be getting a membership there and will definitely not recommend this gym to anyone.
Priscilla A. Gonzalez
March 28, 2017 10:30
clean gym, the staff is a bit rude. They have a nice small theater room. The weight area is small and they do not have a women's area.
Lorimar Ramirez
August 25, 2016 17:17
Nothing but good things I can say from all the staff, very nice and cordial. Specially about my Personal trainer Nathan who's great! I started this because I wanted to be more healthy and since the beggining he has continue to inspire me to keep going. He is very knowledgeable, helpful, knows when to push me, help me, and also gives me pointers about my diet.