Clean gym, run well, respectful members, and a quiet workout space.
It's cozy, not a meat market, a friendly comfortable place to work on your fitness
Love this gym. Clean, great manager, great equipment. It's got everything you need to get in a great workout.
Can't say enough good about this location the owners and staff! Always clean safe and up to date facility! I was not only able to get into great shape and lose weight I also made a few friends! Keep up the hard work guys!
This franchise gym turned me off. It looked like the type of place you could get mugged. Basically a small gym with no supervision open 24/7.
This franchise gym turned me off. It looked like the type of place you could get mugged. Basically a small gym with no supervision open 24/7.
I have left several messages and no return calls. Because nobody has returned my call, I decided to go in and try to get information. The manager was on the phone and put her finger up to give her a min....20 min later, I was still waiting amd I left of course. I own a business and this place is not managed right by any means. VERY DISAPPOINTED and will be going back to LA Fitness.
I have left several messages and no return calls. Because nobody has returned my call, I decided to go in and try to get information. The manager was on the phone and put her finger up to give her a min....20 min later, I was still waiting amd I left of course. I own a business and this place is not managed right by any means. VERY DISAPPOINTED and will be going back to LA Fitness.
Terrible customer service. I've been trying to get a membership with this gym solely because I could have 24/7 access, which is important due to my crazy schedule. I called 10 times during business hours the past 3 days to ask if a staff member would be available for me to drive there and register (I didn't want to waste a trip if an employee was not available). Out of the 10 times I called the past few days, only once was the phone answered. The manager said they would not be staffed that same day, but they would have an employee available 10am-7pm the following two days to help me register.
Low and behold no one was available the following day. I called again and no one answered the phone. I waited until the next day. Again, nobody answered the phone. I thought to myself, well I'll just go see if someone is available. I decided to drive to the gym. I saw the manager bringing in towels and I told him I would like to register for a membership. He replied, "I'm only bringing in towels today and the office is closed. You can come back tomorrow."
Not only was I lied to about employees being available to help me register, but I even ran into the manager on a day he said I could register and he STILL wasn't able to help me.
This is the worst customer service at a gym I have ever seen, and the 24/7 access is NOT worth the hassle. I found a gym further from home and it is totally worth it to give a different gym my business. I was very displeased with the service, and I will never be returning to this anytime fitness.
If you value good service, there are better gym options out there.
Terrible customer service. I've been trying to get a membership with this gym solely because I could have 24/7 access, which is important due to my crazy schedule. I called 10 times during business hours the past 3 days to ask if a staff member would be available for me to drive there and register (I didn't want to waste a trip if an employee was not available). Out of the 10 times I called the past few days, only once was the phone answered. The manager said they would not be staffed that same day, but they would have an employee available 10am-7pm the following two days to help me register.
Low and behold no one was available the following day. I called again and no one answered the phone. I waited until the next day. Again, nobody answered the phone. I thought to myself, well I'll just go see if someone is available. I decided to drive to the gym. I saw the manager bringing in towels and I told him I would like to register for a membership. He replied, "I'm only bringing in towels today and the office is closed. You can come back tomorrow."
Not only was I lied to about employees being available to help me register, but I even ran into the manager on a day he said I could register and he STILL wasn't able to help me.
This is the worst customer service at a gym I have ever seen, and the 24/7 access is NOT worth the hassle. I found a gym further from home and it is totally worth it to give a different gym my business. I was very displeased with the service, and I will never be returning to this anytime fitness.
If you value good service, there are better gym options out there.
New equipment, well kept, clean, towels provided, chilled filtered water, friendly manager. I've been a time with gym memberships my whole adult life and this is a nicely run location. I've been to other anytimes that aren't in anywhere near as good as condition.
New equipment, well kept, clean, towels provided, chilled filtered water, friendly manager. I've been a time with gym memberships my whole adult life and this is a nicely run location. I've been to other anytimes that aren't in anywhere near as good as condition.
Its a nice gym, I looked around. I went in to ask about membership, but the "manager" or person in the office was one the phone, which she put down and greeted me. She didn't hang up, just set the phone down. So as I was trying to ask about info, she kept glancing at it, assuming she was wanting to get back to get phone, she was giving me short answered. She never told me her name or asked for mine. Needless to say, I was in and out in about 5 minutes with information I could have just read off the website.
DO NOT trust anything that staff members tell you, and read all of the fine print.
Staff is hardly ever available. Multiple times I stopped by during office hours only to find that no one was there.
The staff member who handled my membership paperwork signed me up for a contract without asking me if I was even interested. I said that I actually didn't want the contract membership plan, but after voicing this, I was told it is "an open-ended" contract and that I "can cancel anytime [I] want to." This is a lie. It is only an open-ended contract AFTER THE FIRST YEAR. This information was intentionally withheld to deceive me and manipulate me into signing up for a plan that I didn't want.
It's obviously on me that I didn't read ALL of the fine print, so they've got my money now. But staff will lie to you and not own up to it. Please, take your money elsewhere. It's not worth dealing with these shady people.
I have memberships to many gyms, and I have to say this is the BEST gym in the Clear Lake area for me. This gym is consistently clean and well run. The temperature is always cool and appropriate. For the most part the weights are put away (racked up when not in use). They have a great fountain (water machine that allows you to drink from disposable cups). The bathrooms are also clean - very important!. They have enough machines and free weights for a good workout; although because of this location's size, you will not find as much variety in machines and free weights. However, the machines they have are modern and really allow one to use more muscles because of their unique independent pulley systems. Oh, best thing about this place, you can go anytime you want when there are no crowds. This gym is like having your personal gym at home but bigger. HIGHLY RECOMMEND THIS PLACE. THE MANAGER IS A GREAT HUMAN BEING. And no, I don't work for this company.
An excellent gym and atmosphere......The manager and staff are awesome and very helpful. Very clean and organized. I highly recommend this to gym to everyone.
Excellent place to work out. They provide hand towel and bath towel. Great management.
A step below an average Anytime location. No free weights or dumbbells. Also, sassy signs every other square inch of the walls telling you what you can and can't do.
Excellent place to work out. They provide hand towel and bath towel. Great management.
DO NOT trust anything that staff members tell you, and read all of the fine print.
Staff is hardly ever available. Multiple times I stopped by during office hours only to find that no one was there.
The staff member who handled my membership paperwork signed me up for a contract without asking me if I was even interested. I said that I actually didn't want the contract membership plan, but after voicing this, I was told it is "an open-ended" contract and that I "can cancel anytime [I] want to." This is a lie. It is only an open-ended contract AFTER THE FIRST YEAR. This information was intentionally withheld to deceive me and manipulate me into signing up for a plan that I didn't want.
It's obviously on me that I didn't read ALL of the fine print, so they've got my money now. But staff will lie to you and not own up to it. Please, take your money elsewhere. It's not worth dealing with these shady people.
I have memberships to many gyms, and I have to say this is the BEST gym in the Clear Lake area for me. This gym is consistently clean and well run. The temperature is always cool and appropriate. For the most part the weights are put away (racked up when not in use). They have a great fountain (water machine that allows you to drink from disposable cups). The bathrooms are also clean - very important!. They have enough machines and free weights for a good workout; although because of this location's size, you will not find as much variety in machines and free weights. However, the machines they have are modern and really allow one to use more muscles because of their unique independent pulley systems. Oh, best thing about this place, you can go anytime you want when there are no crowds. This gym is like having your personal gym at home but bigger. HIGHLY RECOMMEND THIS PLACE. THE MANAGER IS A GREAT HUMAN BEING. And no, I don't work for this company.
I have memberships to many gyms, and I have to say this is the BEST gym in the Clear Lake area for me. This gym is consistently clean and well run. The temperature is always cool and appropriate. For the most part the weights are put away (racked up when not in use). They have a great fountain (water machine that allows you to drink from disposable cups). The bathrooms are also clean - very important!. They have enough machines and free weights for a good workout; although because of this location's size, you will not find as much variety in machines and free weights. However, the machines they have are modern and really allow one to use more muscles because of their unique independent pulley systems. Oh, best thing about this place, you can go anytime you want when there are no crowds. This gym is like having your personal gym at home but bigger. HIGHLY RECOMMEND THIS PLACE. THE MANAGER IS A GREAT HUMAN BEING. And no, I don't work for this company.
