| Tue | 05:00 am -12:00 am |
| Wed | 05:00 am -12:00 am |
| Thu | 05:00 am -12:00 am |
| Fri | 05:00 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
Clean and friendly. More small hand weights would be nice. Otherwise for the cost it's a great place.
This gym is AMAZING! The renovation is absolutely beautiful and all of the equipment is in great condition. Nice friendly staff also!
Staff is rude over the phone. Will stay having a conversation with other people in person but your on the phone waiting for help. The lady didn't even have the decency to put me on hold. I was literally listening to the entire conversation about her being off on Monday because someone wanted to bring her something. No thank you have a good day in return either. Not even a bye. Work on your people skills if you want to work around people.
Walked in to find out about new memberships. The girl at the counter said oh all of the people who do that left home early. So i asked if she knew about her specials & she said you can go online. Guess she was too worried about getting back to her conversation with the guy at the other end of the counter bc she was talking to me from the other side of the counter while maintaining his attention. Great 1st impression..
Excellent customer service and very helpful. I really like the new renovations. The training staff is amazing and will I definitely keep my membership.
Not bad, normally looks clean and they have what I need, for $10 a month I won't expect a luxury gym with need equipment... Don't giving 5 stars because the people at the counter don't even bother to greet you.
The reviews stating "You get what you pay for" are completely accurate. The facilities are pretty straight forward and will provide the basics needed to meet your fitness goals.
All the comments regarding the staff are very accurate as well. The front counter staff are the fitness center equivalent of a Wal-Mart greeter and couldn't really seem to care if you're coming or going. The personal trainers are more concerned about making a sale and not necessarily focused on accuracy when completing their "complementary physical assessment".
Buy a fitbit, set your own goals, avoid the staff and hope you can avoid the inevitable billing errors.
DO NOT JOIN THIS GYM! THEY WILL OVER BILL YOU, DOUBLE BILL YOU, BILL YOU A THE WRONG TIME AND PROMISE REFUNDS THAT YOU'LL NEVER RECEIVE. WHEN YOU TRY TO FIND OUT WHY THEY'LL TELL YOU THE PERSON YOU SPOKE TO GAVE YOU THE WRONG INFORMATION AND THEY NO LONGER WORK THERE. FUNNY, THE PERSON WHO "MISINFORMED" ME WAS THE GENERAL MANAGER GREG WHELAN AND ACCORDING TO FACEBOOK AND THEIR WEBSITE HES STILL THERE AND SENDING OUT EMAILS! GO SOMEWHERE AND DEAL WITH PEOPLE YOU CAN TRUST. I DON'T CARE IF I HAVE TO DRIVE 20 MORE MILES, I AM DONE WITH THESE FOOLS.
I would give 4 stars. On a positive note, this place is good at maintaining their equipment and regularly updates them, they play a variety of music. Cons include a few things they need to work on to get a 4 star from me, 1st off, it's always HOT in there, they are pretty stingy about turning their AC on and it's been brought to their attention before without fixing the issue, secondly, they need to have enough dumbbells for the commonly used weights (e.g., 10lbs, 15lbs, 20lbs, etc.)
I would give 4 stars. On a positive note, this place is good at maintaining their equipment and regularly updates them, they play a variety of music. Cons include a few things they need to work on to get a 4 star from me, 1st off, it's always HOT in there, they are pretty stingy about turning their AC on and it's been brought to their attention before without fixing the issue, secondly, they need to have enough dumbbells for the commonly used weights (e.g., 10lbs, 15lbs, 20lbs, etc.)
Good Equipment, friendly staff. Too many jackasses that can't re-rack the weights when finished, can't wipe off their sweat, and generally hog the equipment for as long as possible. Oh and the thing that makes me LMFAO, everyone tries to park as close as they can, even where there isn't a designated parking... god forbid they walk a little.
Lost two star due to managment. Can't wait to speak with their corporate office on Monday.
I don't understand why so many bad reviews but anyways.. I really like this location, if it's crowded it means y'all are doing something right. Cause even though its crowded it's still nice, the staff is welcoming and the gym is big enough. The only thing that I would like to recommend is to get some more new equipment. I think it has the necessary but it would be nice to have some more options, more different machines but besides that everything is great.
I don't understand why so many bad reviews but anyways.. I really like this location, if it's crowded it means y'all are doing something right. Cause even though its crowded it's still nice, the staff is welcoming and the gym is big enough. The only thing that I would like to recommend is to get some more new equipment. I think it has the necessary but it would be nice to have some more options, more different machines but besides that everything is great.
I work 8-5 off on weekends like an average Individual .Kids Child Care hours are.. Sundays are Closed. Saturday only up to 1pm. Friday up to 7pm. Mon-Thurs 8am-1 Pm- 4Pm-9 Pm. :/ Of coarse Peak hours are pack. The Gym is Average. A oK
I work 8-5 off on weekends like an average Individual .Kids Child Care hours are.. Sundays are Closed. Saturday only up to 1pm. Friday up to 7pm. Mon-Thurs 8am-1 Pm- 4Pm-9 Pm. :/ Of coarse Peak hours are pack. The Gym is Average. A oK
I work 8-5 off on weekends like an average Individual .Kids Child Care hours are.. Sundays are Closed. Saturday only up to 1pm. Friday up to 7pm. Mon-Thurs 8am-1 Pm- 4Pm-9 Pm. :/ Of coarse Peak hours are pack. The Gym is Average. A oK
This is a get what you pay for scenario. Its a cheap gym with the equipment you need to get the job done. Dont expect it to be super clean, organized, and luxurious. Also, the health evaluation they do when you first join, learn from it but don't take it to seriously its obvious they are trying to sell you. Some the data they recorded seem to be a little inaccurate in their favor. (saying i'm more fat than i am, thus needing their help)
I work 8-5 off on weekends like an average Individual . Sundays are Closed. Saturday only up to 1pm. Friday up to 7pm. Mon-Thurs 8am-1 Pm- 4Pm-9 Pm. :/ Of coarse Peak hours are pack. The Gym is Average.
I haven't been here yet but the kids club hours suck.. I work 8-5 off on weekends like an average Individual . Sundays are Closed. Saturday only up to 1pm. Friday up to 7pm. Mon-Thurs 8am-1 Pm- 4Pm-9 Pm. :/ .. I want to join but the hours of the kids club suck... My sis wants me to join so she wont be by herself . I don't know. I don't want to waste my money if I cant take my 2 kids :/
I worked at a gym before as a fitness manager in Chicago before moving down here to Houston. This gym is so unorganized. The staff when you walk in doesn't even greet you. All the staff does is stand up from really and talk. There are dumbells everywhere. I never see them walk the gym and pick up weights. It sucks bit that's part of the job. Machines are broken alot but they do get fixed. It has the potential to be a very nice gym if it was run correctly and by someone who took pride in their facility. They only thing I do like is the personal training. They are the only staff that talks to the clients.
Edit- the gyne management is getting better but now I wouldn't recommend the gym to anyone. It's not the management at this gym it's corporate. I've been a member for 2 yrs now I have a pass to all gyms. I no longer need that so I wanted to downgrade to 10 dollars a month for one gym but they just enacted a downgrade fee of 99 dollars. Well I'm cancelling. I guess they would rather have the down grade fee rather then keeping a member that they would have made more than 99 dollars in the long run.also try to get a day pass cuz my wife has a membership they said they dont do that. What gym doesn't do that. This gym is geytget runned to the ground by upper management
Nice gym and plenty equipment to use but, I have to go at 5am to get to the machines of choice, if you go in the evening there will be nothing available to use. There are people hogging the machines, Management should let it be known it should be 10-5 minutes on each weight equipment.
Gets full, but eventually people leave. The entire facility is clean, but specially the restrooms! Equipment is laid out nicely.
I worked at a gym before as a fitness manager in Chicago before moving down here to Houston. This gym is so unorganized. The staff when you walk in doesn't even greet you. All the staff does is stand up from really and talk. There are dumbells everywhere. I never see them walk the gym and pick up weights. It sucks bit that's part of the job. Machines are broken alot but they do get fixed. It has the potential to be a very nice gym if it was run correctly and by someone who took pride in their facility. They only thing I do like is the personal training. They are the only staff that talks to the clients.
Edit- the gyne management is getting better but now I wouldn't recommend the gym to anyone. It's not the management at this gym it's corporate. I've been a member for 2 yrs now I have a pass to all gyms. I no longer need that so I wanted to downgrade to 10 dollars a month for one gym but they just enacted a downgrade fee of 99 dollars. Well I'm cancelling. I guess they would rather have the down grade fee rather then keeping a member that they would have made more than 99 dollars in the long run.
gym is not bad at all, is closed to my house very convenient for me, the other day i for got my scanner and they didnt wanna let me in, they said had to pay 10 dlls because i lost it and i said no i just forgotten at home, guy was very rude. and everytime i am in the sauna is old guys almost naked exercising with weights really not respecting the rules which i think is very uncomfortable.
gym is not bad at all, is closed to my house very convenient for me, the other day i for got my scanner and they didnt wanna let me in, they said had to pay 10 dlls because i lost it and i said no i just forgotten at home, guy was very rude. and everytime i am in the sauna is old guys almost naked exercising with weights really not respecting the rules which i think is very uncomfortable.
I've been going to this gym for a long time now but after today's experience I will cancel my membership and rather pay 20 dlls more, the young guy at the front was extremly loud and rude, his "message or info" he was trying to give me didn't even come accross as he started going off right away on something that was unnecessary, I actually didn't even know what he was talkin about at first and though it was a bad joke, I tried to call and speak to someone in charge and he said they were "busy" to call back later but im pretty sure he didn't want me talking to anyone, there is ways to speak to people it's call costumer service your company should fire trained people if you won't do it yourself, I can understand his point maybe but it's the way he spoke to me and being all loud infront of everyone, I've never had issued with any staff member until today
Honestly all these reviews are terribly misleading, you always have to remember that you get what you pay for. I don't know what people expect from a gym, I have been going to this location for almost 12 years and I've never had any really big complaints. Equipment is top notch, there's always paper towels and sanitizer to clean the machines, and plus the staff is awesome. The only few complaints I have is there should be a little better security outside, the gym SHOULD NOT be kept as cold as it is sometimes, and the hours on the weekend makes it inconvenient because of work schedules. If this location would open at 5am every day of the week that would be awesome (just my opinion) other than that, I'm a loyal member to here. Love Fitness Connection.
I am very disappointed with my experience these last four days. One of the staff memebers couldn't do her job correctly resulting in a huge headache and drama that didn't need to happen. If she was more clear and new what she was doing in the first place none of this would have happened. Other than that everyone else at the place is very nice and respectful. I'am glad now that the problem got fixed but if it was done right the first time this would have never happened.
Place sucks employees are never on time and I go to work at 5 so I like to get a good workout before work but if they don't show up I can't do nothing. Thinking of switching gyms. I guess this is what you get for what you pay for
Love this place, you have all the equipment you need, they constantly updating new machine. Friendly environment. I recommend it.
I like this gym. The faculty is pretty great, the machines work pretty well also. It's just a nice place do get my workout/cardio in and be on my way. People shouldn't complain about how packed the gym is. If you don't like it then come at a different time.
The only thing I'd ask for in this place would be a pool do relax in but it's not in a very big facility but it's still ok, it's got all i need.
The only thing they should fix/change is cooling system. A gym should be a place where you can get a nice ass burn and sweat going. Other than that it's great
Place sucks employees are never on time and I go to work at 5 so I like to get a good workout before work but if they don't show up I can't do nothing. Thinking of switching gyms. I guess this is what you get for what you pay for
