| Tue | 05:00 am -12:00 am |
| Wed | 05:00 am -12:00 am |
| Thu | 05:00 am -12:00 am |
| Fri | 05:00 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
The parking lot is not safe. Careful with your car and walking in the parking lot. Equipment is poorly maintained, and weights are never on the rack but instead scattered all over. The bathrooms where filthy and smell like they rarely get cleaned. I would be careful walking around in the shower.
Just joined the gym this week. The reason why I joined was because they had 24 hour gyms and the prices were reasonable . My first visit here and 30 minutes into my workout they announce the gym is closing. You get what you pay for I guess..... staff wasn't to Friendly either. I asked other members and they stated that it closes sometimes for no reason. I work night shifts and planned on showering and heading to work after, instead, I had to drive back home and get ready for work .
Great facility lots of eye motivation you can work out without feeling like you're being judged is warm and welcoming
New cleaning crew does great job makes a difference. Nice to have paper towels and toilet paper when you need them
Signed up this morning with Eric Figueroa. Was a very awesome experience with a super staff and the club looked immaculate. If you're looking for a great explanation of what your fitness goals and how you can succeed.....ask for Eric Figueroa. Can't wait to start reaching my new fitness goals.
The manger Eric Figueroa is truly the best! After shopping around for a heath club all week, I walked into Fitness Connection with my wife to just look around. Had no intentions of joining today that is until I met Eric. He was very professional and quite knowledgeable about all aspects of fitness and the facility. Saying we made the right decision to join is an understatement! Thank you Eric for making it a no brained to join and our experience today delightful.
The federal location has been terrific ever since The Great Flood (Harvey). Like the Phoenix it rose from its ashes with new life and vigor. I appreciate they went 24hrs. It alleviated congestion by allowing those willing to go at other times other than only peak hours.
I'm sharing this so it doesn't happen to anyone else.When your cancelling a membership, you must put the name of the person that you are cancelling the membership for. Not of the account membership holder or the person that the bank drafts from. I had two people on my account myself (payer & account holder) and someone else. Even if you put the correct key tag membership number to cancel, if you failed to put the name of who holds that key tag number they will not cancel the membership for that key tag number. Beware of this simple mistake that I was completely unaware of and the CUSTOMER SERVICE IN HOUSTON failed to notify me about, question, email or call. This caused for my membership to not be cancelled and they continue to draft.When I was finally able, after many attempt calls to speak with a manager(Stephanie) she not only refuse to refund me the 2 months they should have not drafted. She went to further say that she as a courtesy was cancelling my membership, instead of making me fill out another request online and get drafted additional months until they process the request. I explain to her as best as I could that I was completely unaware and she never once apologized and had no empathy what so ever. It's not acceptable how such a BIG company would not invest in training and having competent people helping their customers.
If you love being charged extra fees for no reason and overcrowded gyms then this is the perfect place for you! why cant some other company make a better gym in Houston? They reply with "sorry about that, we will escalate this to management" lmao and what will that do ? NOTHING! Corp & upper management dont give 2 F***S about this place ... or any of the locations which is why no matter where you go its going to be a bad experience with Fitness Connection. Its been horrible since they opened up years ago.
If you love being charged extra fees for no reason and overcrowded gyms then this is the perfect place for you! why cant some other company make a better gym in Houston? They reply with "sorry about that, we will escalate this to management" lmao and what will that do ? NOTHING! Corp & upper management dont give 2 F***S about this place ... or any of the locations which is why no matter where you go its going to be a bad experience with Fitness Connection. Its been horrible since they opened up years ago.
Great time here I joined no one bothered you trainer if you want it's fun
Great time here I joined no one bothered you trainer if you want it's fun
I go daily mostly in the morning, the classes are great and getting a lifting session too. Wish everyone would pick up their weights after they are done. Water fountain needs a maintenance its been beeping all month.
This location is good. The only problem I have is that there's no screens on the floor that show the daycare. Wish there was so I wouldn't have to keep walking back and forth just to check on her. And also this place could used some sanitation wipes because people don't know how to clean their sweat off of things.
This location is good. The only problem I have is that there's no screens on the floor that show the daycare. Wish there was so I wouldn't have to keep walking back and forth just to check on her. And also this place could used some sanitation wipes because people don't know how to clean their sweat off of things.
Ya estan mejorando ya an puesto tabletas para Los niños antes no Las tenian pero repito si ban a otro fitness como al de pasadena lo tienen super equipado absolutamente nada que ver con el de aqui de jacinto city.
This gym sucks to packed over crowded..people to busy taking selfies instead of working out. Smells.. No sanitary stations to wipe off the nasty ass Sweat people leave...the day care needs improvement
Great place to get to achieve your fitness goals I have been going here for years. They have personal trainers work out shops and even baby sitters for the kids while you work out great experience here and also with a certain members pass you can go to any of the Fitness Connection around the city of H-Town.
Clean. Up to date gym. Nice staff. Gets busy here! This location is better than the pasadena location
Called in advance to question about membership. Was told to come in, they were available. Went in and waited 10min, saw front desk members talking...looked like sales members talking amongst themselves as well. Saw a member get upset... something regarding kidclub, which I need. What is really going on in there?!
Went here on a free pass with a friend around 7. It was packed but the vibe was nice for a gym everyone is courteous of each other majority of the time the guys in the front are pretty nice. It's was clean from what I saw. I enjoyed my cardio, while watching my favorite crime show, and they also have tons of equipment. Day care center if you have children, although I have none myself it was good to see thought It was nice. I might consider getting a membership after my visit...
Went here on a free pass with a friend around 7. It was packed but the vibe was nice for a gym everyone is courteous of each other majority of the time the guys in the front are pretty nice. It's was clean from what I saw. I enjoyed my cardio, while watching my favorite crime show, and they also have tons of equipment. Day care center if you have children, although I have none myself it was good to see thought It was nice. I might consider getting a membership after my visit...
I opened a membership but ended up cancelling due because I didn't like how my fiancé was treated. The environment is nice and the staff are friendly too, nice place to work out I just do not recommend going during the evening because its super pack .Me and my fiancé went with a 5 day free pass and they try to force you to sign up just to activate it. He really just wanted to try it out and sign up later and the employee kept telling him he will not get a discount and stuff if so that bothered us a bit. But overall new equipment is nice.
I like fitness connection but they seemed to be obsessed with charging people late fees illegally as if it's their main source of revenue. They stay charging me $10 almost every month because of so-called insufficient funds (late fee) because they run your card a day or 2 before your payment is actually do when I get paid on the 1st!!! Then even if you put your money on there the day of your dues they still charge you that fee when you should have the whole day of the 1st to get your fees in because you'll technical not late until the 2nd. This seems like a desperate, legal but illegal way to rob their loyal customers and get money. Then they have been close since the storm and just open back up on the 15th of this month and they claimed they sent out courtesy calls and e-mails but I didn't receive no courtesy anything and still got charged $10.81 late fee.
The gym is affordable and has decent equipment. Front desk service is friendly and helpful. Sales associates are really nice and understanding. The mangers are helpful except for a female manager who seems to give problems to everyone. She is rude, unhelpful, and just has an ugly attitude towards guests. This is the reason towards the low rating, she does not make the experience at the gym joyful. If anybody has problem at the gym I DO NOT recommend speaking with her.
Update to my previous review...Slowly trying to bring in new weighs and equipment. I wish employees did more than just stand up at the desk texting. Weights are never re-racked and are scattered everywhere, even trainers giving lessons leave weights around. Parking is still a big issue, they don't enforce anything so be careful because someone will F up your vehicle. They stay at a 2 star. if I could do a 2.5 for new equipment I would but the business mentality and lack of customer service is the same.
Let's see, well first they tell you to cancel on the phone with corporate, then corporate never answers and hung up on me twice after waiting for more than 10 minutes on the phone. This location is over crowed, smells like ass and feet. Rules are not enforced which result in broken equipment. The childcare is a while other issue.It's so crowed and they're constantly running that $10 special which brings in even more people.In the evenings everything is taken and takes a good 30 minutes till you can get on a cardio machine and that is only if you're paying attention, other than that glad luck. Miss my old gym..I guess you get what you pay for.
It's alright i just wish it would have a boxing area that has punching bags of every kind. It would also be nice to have a pool with a personal trainer to teach us how to swim. Hopefully now that they are rebuilding it,they will add more things.
Love this place. I just wish they cold let us know if it's going to be closed the next day. Before Harvey hit they closed it to rearrange the gym but they could have let us know in advance the morning before by having a sign on the door so I could adjust my schedule. After Harvey it's closed for remodeling. Does anyone know when it will be back up and running?
Love this place. I just wish they cold let us know if it's going to be closed the next day. Before Harvey hit they closed it to rearrange the gym but they could have let us know in advance the morning before by having a sign on the door so I could adjust my schedule. After Harvey it's closed for remodeling. Does anyone know when it will be back up and running?
