| Mon | 06:30 am - 09:00 pm |
| Tue | 06:30 am - 09:00 pm |
| Wed | 06:30 am - 09:00 pm |
| Thu | 06:30 am - 09:00 pm |
| Fri | 06:30 am - 09:00 pm |
| Sat | 08:00 am - 12:00 pm |
| Sun | 08:00 am - 06:30 pm |
Bounce, barre and cycle
I have just moved to Houston and tried several classes and to date the ones at define are my favourite. The classes actually are well structured and you get a well balanced workout plus attention is placed on stretching which for me is a huge positive.
Highly recommended
Love this place. Instructors are so friendly and help you modify as needed.
AWFUL - Do not recommend. You can walk literally right across the street and go to PureBarre or Ryde which are the same price and a heck of a lot nicer in customer service.
Here was my experience:
I called DEFINE River Oaks last month inquiring about how I could visit to try a class to see if I liked it. I had never been before. I was told they don't offer any free first classes to new members like other gyms, but that there was a *special* deal going on that was ending THAT SAME DAY - a 10-year anniversary deal for $100 for 10 classes. That seemed like a lot for me to spend on something I'd never visited so I was hesitant, but they convinced me it was the best deal they'd ever offered. I signed up that day. This week, I was suddenly notified that my 10-class pack expires in 9 days - Shocked, I called to find out that they 10-class pack was only valid for 30-days, but that I could EXTEND it by purchasing another *special* deal for Black Friday - another $100+ option. This was ridiculous to me - I've never seen a large pack like that expiring in a month - Typically at other gyms they last a full YEAR. I'd never have purchased this deal had I known, especially since it coincided with holidays and holiday travel. They offered me two LOVELY options, reminding me MULTIPLE times that "it was written on the website when you purchased the deal when it expired":
1. First offer was to extend the deadline by ONE WEEK (hah so generous!). After mentioning that wouldn't work I was told the absolute best they could do was through end of December (extending original deadline by 1 month). However, I'll only be in town for 2 weeks in the remainder of the year because it's HOLIDAY SEASON.
2. The only other option I was given was to pay FULL price for the other 3 classes I did use, and be reimbursed the remaining $27 for the $100 pack I purchased. I took this because honestly I have zero interest in every coming to this gym again unless they pick up their game substantially in customer care and service! This is NO WAY to get or keep clients!
pricey, often empty. Teachers aren't bad, but it's hard to be motivated in such small classes. Not sure if I would recommend it.
pricey, often empty. Teachers aren't bad, but it's hard to be motivated in such small classes. Not sure if I would recommend it.
Great studio!
Terrible experience here the past few weeks. I've been attending classes for a year, but a month ago the men's wearhouse began towing cars. I had to run out and stop my car being towed last week. My friend had already been towed. There are less than 10 parking spots, but classes often overlap and each can have 30 people. It took me 15 minutes to park today and when I got to class they were starting and the room was pitch black. It was very difficult to find a bike and setup in the dark. Similar cycling studios will walk you in with a flashlight and help you if class has already began, but the staff here didn't care at all. A gym this expensive should provide the basic amenity of parking. I will be going to Ryde and Ride until the heights studio opens with hopefully reasonable parking.
I came here for a couple of months before Christmas last year. It is expensive but the instructors are amazing and I love the classes. I would do spin over the define classes if you want to lose weight. I always had a great workout but it became very routine after a couple of months.
LOVE IT!
Terrible experience here the past few weeks. I've been attending classes for a year, but a month ago the men's wearhouse began towing cars. I had to run out and stop my car being towed last week. My friend had already been towed. There are less than 10 parking spots, but classes often overlap and each can have 30 people. It took me 15 minutes to park today and when I got to class they were starting and the room was pitch black. It was very difficult to find a bike and setup in the dark. Similar cycling studios will walk you in with a flashlight and help you if class has already began, but the staff here didn't care at all. A gym this expensive should provide the basic amenity of parking. I will be going to Ryde and Ride until the heights studio opens with hopefully reasonable parking.
Terrible experience here the past few weeks. I've been attending classes for a year, but a month ago the men's wearhouse began towing cars. I had to run out and stop my car being towed last week. My friend had already been towed. There are less than 10 parking spots, but classes often overlap and each can have 30 people. It took me 15 minutes to park today and when I got to class they were starting and the room was pitch black. It was very difficult to find a bike and setup in the dark. Similar cycling studios will walk you in with a flashlight and help you if class has already began, but the staff here didn't care at all. A gym this expensive should provide the basic amenity of parking. I will be going to Ryde and Ride until the heights studio opens with hopefully reasonable parking.
Great studio!
Great studio!
LOVE IT!
LOVE IT!
I came here for a couple of months before Christmas last year. It is expensive but the instructors are amazing and I love the classes. I would do spin over the define classes if you want to lose weight. I always had a great workout but it became very routine after a couple of months.
I came here for a couple of months before Christmas last year. It is expensive but the instructors are amazing and I love the classes. I would do spin over the define classes if you want to lose weight. I always had a great workout but it became very routine after a couple of months.
