Carolyn McDonald
October 19, 2017 07:45
Get what you pay for! Go elsewhere!! So called instructors who are doing ANYTHING but their job, don't correct your form, get irritated if you have to get clarification (because they mumble the instructions or say it too fast) for the # of reps or what it is you're supposed to be doing. They are too busy texting, or doing whatever on their phones. Reformer pilates machines that squeak and make other annoying noises, no longer offering water machines, you now have to pay for a bottle, AWFUL front office customer service. Don't answer the phone, don't call you back, it's maddening!! The lowest cost in town for the lowest level of service if that's what you want to call it. Wayne needs to fire everyone and start over. Wayne is great, but this business is not going to last unless some SERIOUS overhaul is done.