David Lewis
December 23, 2019 09:17
This is a very nice, well equipped gym. It is a little bit of a hassle getting into and out of, as it is located inside the Costco complex. The gym is kept clean and neat. The receptionists are friendly.
One word of caution. I signed up with a guy that told me he was the manager. I asked for and received assurance from him that I would not have to pay a renewal fee each year. Because I was opening two memberships, I felt that was a fair discount and would save me $100 per year.
Each day I went in I would ask him for my contract with the discount. Once he told me he had to discuss it with "the VP", another time he said he sent it (he didn't). I started to smell a rat. After a month I had not received a receipt for the money I paid, or a copy of the contract.
Turns out "Mr. Manager" wasn't a manager at all. (Why someone would look at me in the face and lie is beyond me). My contacts with the Corporate office only referred me back to the REAL manager. She said she could not honor the discount promised to me. Gee thanks. Nice to meet you too.
So, having started my relationship with the gym on a very negative note, I say, "Buyer Beware". It is not at all extraordinary at all for discounts to be offered to new clients, especially when there are two memberships being purchased.
I just wish I had not been lied to from the onset. It started the entire experience on a very negative note. Whoever this guy is, he should be terminated.