| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
This is definitely not the fanciest LA fitness I've been to, but the gym is kept clean, the equipment is organized, and the gym is not very crowded in the evening during the week (unlike many other gyms in the city). Parking is also easy and pretty secure. I signed up with Erik, who was very helpful and seemed pretty genuine. Overall, I believe that the gym is worth its value in membership and I would recommend it if you work or live nearby and even more if you have a costco membership :D
Without a doubt, this is the worst run LA Fitness in Houston. Since I started coming here 3 years ago it has gone completely downhill. It should be stripped of its Signature status. Why?
1-Safety: Not only have I been a victim of theft but it seems to be common enough that flyers alerting customers are often seen at the gym. I have not seen similar flyers at other LA fitness locations in Houston. See point 5 too.
2-Clenliness: The changing rooms are often dirty and in a deplorable condition. The pool is often cloudy too.
3-Facilities: The sauna/spa and other equipment are often unavailable due to constant repairs that have to be done.
4-False Advertising: A key feature of a Signature LA Fitness is the provision of towels, yet at this location they frequently have no towels available. Recently, they claim that this is because their dryer is not working, but this has been an issue for months!
5-Customer Service: If you try to bring any of these issues up the staff is defensive and even confontrational! I witnessed how a staff member challenged a customer to the point that other staff members had to intervene! Is this Fight Club??
6-Management: Rather lack of it. Once a paying customer, if you have concerns the "manager will contact you." In reality they never make an effort to contact you and the manger " just left " everytime you call or ask in person for them and naturally never call back.
Conclusion: Look elsewhere for a gym that cares for customers and is not just interest in enrollment. It's clear that at this LA fitness everyday users are a burden! It's no surprise that their ratings are 1star for current users!
This is a very nice, well equipped gym. It is a little bit of a hassle getting into and out of, as it is located inside the Costco complex. The gym is kept clean and neat. The receptionists are friendly.
One word of caution. I signed up with a guy that told me he was the manager. I asked for and received assurance from him that I would not have to pay a renewal fee each year. Because I was opening two memberships, I felt that was a fair discount and would save me $100 per year.
Each day I went in I would ask him for my contract with the discount. Once he told me he had to discuss it with "the VP", another time he said he sent it (he didn't). I started to smell a rat. After a month I had not received a receipt for the money I paid, or a copy of the contract.
Turns out "Mr. Manager" wasn't a manager at all. (Why someone would look at me in the face and lie is beyond me). My contacts with the Corporate office only referred me back to the REAL manager. She said she could not honor the discount promised to me. Gee thanks. Nice to meet you too.
So, having started my relationship with the gym on a very negative note, I say, "Buyer Beware". It is not at all extraordinary at all for discounts to be offered to new clients, especially when there are two memberships being purchased.
I just wish I had not been lied to from the onset. It started the entire experience on a very negative note. Whoever this guy is, he should be terminated.
You get what you pay for. Bad ethics as far as sales people go. You can join any time, but if you want to cancel come on weekdays between 9-5. Better than most other LA fitness locations in town.
I love this gym. It has towel, and the employees are really nice. They are very small but they have everything you will need to workout. I normally don't go to this location but I was around there and decided I needed to visit . I love it
Irina Lingard is a lying hypocrite and I got blindsided & back-stabbed in doing business with her. She was very charming, funny & smart, which is why against my better judgment, I continued to do business with her. I would recommend to anyone not to conduct business with this person.
The location is not really convenient as it sits on top of a costco and there is a ton of traffic there. The gym itself is not very big for being a signature and the staff seem indifferent as to what happens with its members. When equipment breaks (which is does often) they take weeks to get it fixed or replaced. You're honestly better off looking at Lifetime Fitness or doing ClassPass.
The location is not really convenient as it sits on top of a costco and there is a ton of traffic there. The gym itself is not very big for being a signature and the staff seem indifferent as to what happens with its members. When equipment breaks (which is does often) they take weeks to get it fixed or replaced. You're honestly better off looking at Lifetime Fitness or doing ClassPass.
This is a great place in which to work out. It is very light due to excellent lighting and many large windows that look over the city. Weight machines and all cardio machines are always in excellent working condition and the cushions on the machines always look new, without any stains or tears. The monitors have clear screens and always work well. This club is very clean. I have worked out in this club on many occasions.
This is a great place in which to work out. It is very light due to excellent lighting and many large windows that look over the city. Weight machines and all cardio machines are always in excellent working condition and the cushions on the machines always look new, without any stains or tears. The monitors have clear screens and always work well. This club is very clean. I have worked out in this club on many occasions.
Gym is nice. Good set up. The gym staff doesn't seem to care. For being a signature I expect more
Gym is nice. Good set up. The gym staff doesn't seem to care. For being a signature I expect more
I cant imagine its protocol to shut the lights off at 10:55 while someone's finishing their last set of squats. That's what just happened to me! The people working this location are absolute morons and a risk to the patrons who pay to be here during every operational minute. Typically no one is even at the front desk or anywhere to be seen until its time to clock out. One of a couple incompetents employed here, as if LA Fitness cares.
About half of the treadmills are not fully functional and worn-out. Machines are not thoroughly clean. There is not the slightest visual supervision. Watch out, senior citizens, the floor is uneven.
About half of the treadmills are not fully functional and worn-out. Machines are not thoroughly clean. There is not the slightest visual supervision. Watch out, senior citizens, the floor is uneven.
This is an ok place to workout, equipment is good enough and the pool is good. They manage to run out of towels at around 6:00 pm every single day. The showers are clean enough so you get in, but dirty enough so you don't do it with confidence.
This is an ok place to workout, equipment is good enough and the pool is good. They manage to run out of towels at around 6:00 pm every single day. The showers are clean enough so you get in, but dirty enough so you don't do it with confidence.
Really love this gym compared to the surrounding gyms. I have a paid in full membership so I have to pay an extra $5. I'm ok with that. Always have towels, lots of equipment. Not overly crowded like the others. The machines are spaced out and groups together by body part which makes it convenient for finding the machines for leg day, etc.
Really love this gym compared to the surrounding gyms. I have a paid in full membership so I have to pay an extra $5. I'm ok with that. Always have towels, lots of equipment. Not overly crowded like the others. The machines are spaced out and groups together by body part which makes it convenient for finding the machines for leg day, etc.
Really love this gym compared to the surrounding gyms. I have a paid in full membership so I have to pay an extra $5. I'm ok with that. Always have towels, lots of equipment. Not overly crowded like the others. The machines are spaced out and groups together by body part which makes it convenient for finding the machines for leg day, etc.
The Pilates instructor on Monday's & Wednesday's, Irina, seemed very cold, superficial & disingenuous in her class, and I saw her fornicating in someone's car in the gym parking lot! I heard she does hand-favors for her male students lol. I would go back but all the guys says she has herpes and was previously married to some guy older than her grandfather for money. Weird!
Colby is a liar If he tries to sign you up for a trainer program dont fall for it. Its over priced. Trainers dont care about you and seem disinterested on you're work out. Colby said trainers would give you things to do on your own but they dont.
Excellent club,provides towels. Minus equipment breakdown often. Biggest minus is parking security as cars are often broken in . Don't leave valuables in car.
Great facilities. Plenty of equipment. Recommended.
Gets real busy during peak times. Go here vs other loclocati mainly for the towel service. Needs more stairmasters machine because the only 4 they have tend to break and out of commission frequently
Has all the qualities of a signature site. Mixture of stuck ups / dusche bags. Male staff all roided up / a few nice female staff. Horrible treadmills.
The most unsafe facility. Several cars are broken into every day. My locker was broken into and cash / credit cards were stolen. Filed an incident report and a manger won't call me back. Women carry their bags in the gym due to theft. Totally unacceptable. Avoid. HBCotlerMD
Clean facility with the best gym equipment in the area. Membership dues are reasonable and the quality of people that go to the gym are better because of the increased cost. Overall I enjoy the workouts but they do run out of towels on a daily basis. I there towel service was consistently better, I would give them 5 stars
Really nice. This is a signature club so I'm not sure the other reviewer is talking about this location. Very busy from 5-7:730 after work. Usually run out of towels. I have also never been so harassed to buy personal training in my life. Also the bathrooms smell like urine to the extent I believe they let homeless people sleep in them at night, it's truly repulsive.
They believe they offer some kind of "elite" experience when the locker rooms smell like mildew, the management lacks even the slightest degree of professionalism, and they charge a high price for access to these amazing features. You're picking up a weight and putting it down, and hoping your items aren't stolen from your locker during a workout- price the fees accordingly.
Incompetent management. My phone was stolen from the locker room. When I returned to get it about 45 minutes later, the guy at the front desk reported that someone had turned in the case but not the phone. He could not recall whether the person who turned in the case was white, black, tall, short, pink or purple. He said he was handling the details of another "break in" and couldn't remember. Suspicious, I called the Houston Police department to file a police report. The alleged "GM" or "manager on duty" lectured me on the number of people they check in each day and that to remember details of who turned in the phone was unreasonable. If I could give them less than one stars I would. Seems like a combination of crime problems and incompetent management. On the fitness side, this gym has a fit ratio of about 1:3.5. That means that for every fit guy, there's probably about three or more not. Just an observation, so keep that in mind if being among other people in good shape is important.
Really nice. This is a signature club so I'm not sure the other reviewer is talking about this location. Very busy from 5-7:730 after work. Usually run out of towels. I have also never been so harassed to buy personal training in my life. Also the bathrooms smell like urine to the extent I believe they let homeless people sleep in them at night, it's truly repulsive.
Clean facility with the best gym equipment in the area. Membership dues are reasonable and the quality of people that go to the gym are better because of the increased cost. Overall I enjoy the workouts but they do run out of towels on a daily basis. I there towel service was consistently better, I would give them 5 stars
