Mon 05:00 am - 11:00 pm
Tue 05:00 am - 11:00 pm
Wed 05:00 am - 11:00 pm
Thu 05:00 am - 11:00 pm
Fri 05:00 am - 10:00 pm
Sat 08:00 am - 07:00 pm
Sun 08:00 am - 07:00 pm
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Reviews

Rated 2.9/5 based on 28 customer reviews.
March 18, 2020 09:39

This is my favorite place! Everyone is so wonderful and it's basically a second home for me.

January 23, 2020 23:30

I'm not impressed by this gym. Equipment can be old and not working sometime. Small free weights area. I don't know but there is a weird group of people frequenting this place. Most of the time is full of teenagers lingering on machines not doing work or some other grunting meathead. Definitely better choices out there.

January 6, 2020 22:24

Relatively clean and organized gym. Machines are almost always working, maybe 1 machine is down a month. Some equipment has some wear and tear, but they are still usable.

December 23, 2019 14:04

This dude Mark has dodged my calls. I specifically asked for only 2 month membership I asked if there would be an annual fee or some runaround cancelation fee because I only have 2 months. He said no and made me sign a bunch of contracts and lied about what each one of them were. Everytime I asked what am I signing he'd ask me some random question about me up throw me off and never answer my question. I received a annual fee of 80 dollars I think while I paused my membership. So there's one lie and while I paused my membership I had another fee to do so there's lie number 2. I just called his personal number right now and asked about the annual fee he told me to give him a second while he looks me up in the system. Kept me on the phone for a minute and then hung up. I call back maybe we got disconnected but it sent to voicemail. The reviews on here are true the salesman are sharks and can't get anything done over the phone.

December 17, 2019 16:52

I recently joined this gym coming from planet fitness. Nice to be around folks who actually come to the gym to workout. I like the juice bar and the pool. So far no complaints.

September 27, 2018 13:10

Is always clean and also machine work perfect guests are very nice and respected, they clean the machine went they finished used and went they use the pool they wash them self and use the pool no like other places that I use to go thanks for everything.

September 21, 2018 20:05

Went here for over a year, the staff was obnoxious and loud when training their clients. Very arrogant and judgmental with other people working out. The old African american bald headed guy is bias towards clients and certain people in the gym. Older people in the gym making noise he responds by saying nothing - younger people in the gym making noise he responds by "pick a weight you can handle Ha HahA hAhAhahA" then laughs with his client - Perhaps insecure about his age. Anyways avoid this gym, not worth the price and gym gets very crowded.

September 17, 2018 10:30

I had a terrible experience at this gym. I highly recommend you NOT TO join this gym at this location. Josh Way, who told me he was one of the managers was very pushy, rude and impolite. He treated me badly when I said I was not interested in signing up with him for personal training sessions and when I asked the gym to cancel my contract DURING the trial period. Mark Perez lied to me about the conditions of the trial period and he was unprofessional. It is sad because the location was very convenient for me and some of my coworkers wanted to join too but of course after my experience none of us will join.

September 15, 2018 15:51

Went here for over a year, the staff was obnoxious and loud when training their clients. Very arrogant and judgmental with other people working out. Older African american bald headed guy bias towards clients. Older people in the gym making noise he responds by saying nothing - younger people in the gym making noise he responds by "pick a weight you can handle Ha HahA hAhAhahA" then laughs with his client - Perhaps insecure about his age. Anyways avoid this gym, not worth the price and gym gets very crowded.

September 9, 2018 10:46

Good gym. Usually crowded unless you go early or late.

June 26, 2018 15:55

It's a very good L.A. fitness to go to staff and trainers are friendly equipment isn't always broken and not very packed

June 17, 2018 16:11

If you're looking for somewhere to get the job done on working out, you've got yourself a decent gym has just about every machine you'll need. (excluding neck training) if you're looking for a spa kinda treatment arrangement how most of these reviews seem to want to reflect id say sign up for the Houstonian it's right down the freeway and actually worth the money if u can cough it up.

June 17, 2018 16:11

If you're looking for somewhere to get the job done on working out, you've got yourself a decent gym has just about every machine you'll need. (excluding neck training) if you're looking for a spa kinda treatment arrangement how most of these reviews seem to want to reflect id say sign up for the Houstonian it's right down the freeway and actually worth the money if u can cough it up.

May 17, 2018 09:18

Wish they had towels and fans, but great gym for the low monthly membership.

April 23, 2018 14:54

I wish that I could give this location a better review but unfortunately I cannot. My first year as a member was very stressful, frustrating, and completely annoying. I have never been to a location where customer service is nonexistent and not a priority. The equipment is not well maintained, and they do not have adequate personnel.

I have canceled my membership with this club and I will probably never sign up with LA Fitness again.

If you are reading this review, PLEASE, PLEASE, PLEASE, read the fine print in what you are signing. If you choose to do the Free Personal Trainer Class, please note that they are trying to get you to sign up for the Personal Trainer.

Their Cancellation policy dictates that you can download a cancellation sheet online and mail it in, or you can go the location and cancel there, but once again the sales team will do everything in their power to get you to not cancel the membership.

If you still want to sign up, wait until they are having promotions with 0 initiation fees.

Finally pay attention to all of the reviews, there is a reason this location only has 2.6 stars.

April 23, 2018 14:54

I wish that I could give this location a better review but unfortunately I cannot. My first year as a member was very stressful, frustrating, and completely annoying. I have never been to a location where customer service is nonexistent and not a priority. The equipment is not well maintained, and they do not have adequate personnel.

I have canceled my membership with this club and I will probably never sign up with LA Fitness again.

If you are reading this review, PLEASE, PLEASE, PLEASE, read the fine print in what you are signing. If you choose to do the Free Personal Trainer Class, please note that they are trying to get you to sign up for the Personal Trainer.

Their Cancellation policy dictates that you can download a cancellation sheet online and mail it in, or you can go the location and cancel there, but once again the sales team will do everything in their power to get you to not cancel the membership.

If you still want to sign up, wait until they are having promotions with 0 initiation fees.

Finally pay attention to all of the reviews, there is a reason this location only has 2.6 stars.

April 22, 2018 17:11

If anything breaks down it wont get fixed. Only go to the gym because its close. pretty clean though.

March 4, 2018 11:36

I'm very surprised at how nice this location is considering it's location. It never gets overly crowded. Staff and other members are friendly.

February 17, 2018 05:04

Inexpensive, huge facility, wide variety of equipment, friendly/helpful staff, and optional childcare in mornings and evenings. This place is great and it's sad to have gone here for almost two years and then see these really dumb, inaccurate reviews. Yea they have a high turn-around on certain positions but you know what, its a small staff with a few crappy m/w positions but they in fact maintain at least 60% staff that have been there a long time. Any an all companies have high turn-arounds in their lesser positions. And yea, on occasion the bathrooms smell like pi** and sh**, usually after the older crowd goes in and sh**s and pi**es. Can you believe that. I bet these dumb reviewers houses' smell like pi** and sh** after they go and do such those things in their own bathrooms. Weird how that works huh! Yea, equipment breaks from time to time because regardless of crappy reviews this place gets busy and the machines get a LOT of use and like i've seen time and time again, the equipment guys always show up and fix them promptly. Look, for what it is this place is great and deserves better reviews and more stars. Mr. Colby, the Brandons training. the other trainers, Mr. Tyler up front, you guys are appreciated. Piss on these reviewers that don't like the smell of 'sweaty' people or 'bulky' equipment but still decide to go to a gym and complain like pus**es. Thank you all!

January 7, 2018 11:52

I've been a member for a while. The gym is okay as far as gyms go. They need to update their equipment though. A lot of the equipment has rust on it. Some of treadmills and bikes don't work correctly. The staff is receptive at 6am, but when I go later in the day, not so much. I can live with no one saying hello, seems the way of the new age workers anyways, but the equipment problems really need to be addressed. 2-1/2 stars may be a more accurate rating.

December 11, 2017 19:31

The cleanest gym!! Friendly staff LOVE the sweet brunette who runs front desk and kids club o.k. the mornings now! Staff is very helpful and attentive. My ONLY complaint its how slow their computers are. THIS IS 2017 UPGRADE

November 15, 2017 13:12

If I could give zero stars I would. Do not join this gym unless you want to lose money or be treated with disrespect. Because this gym was convenient, I overlooked the equipment issues and overall disorderly and unclean setup in the beginning. I recently realized that I am still being charged for personal training (about$1000 worth) when my last session was almost 3 months ago! When I signed up, I WAS told that the billing would stop once the time period was up or that I would be notified, however the manager rudely insists that I am mistaken about what I heard and that the contract clearly states that I have to stop it on my own (and FYI, I KNOW WHAT I HEARD, I was scammed). I also had called 2 months prior to let them know that I am still being charged and that it needs to stop, but apparently you have to let a 'specific' person know, or it doesn't count! Bottom line, you will regret joining this gym. I definitely do.

October 19, 2017 07:31

Do not walk in and let them sell you anything. Research your prices beforehand. The salespeople there are trained to squeeze out the most they can get out of you. Because of this mentality, they don't look at you as a human being, but as a number.

Normally initiation rates are $99, but somehow was charged over twice that amount ($230). I asked the sales rep and he literally argued with me and belittled me over the phone. At first he tried to trick me into thinking that I signed up for a multi-state access club. But even then, $230 was an incredulous price to pay. I only wanted to use the running equipment, I asked for a basic plan, yet they charged me double what they normally charge at the single club membership.

Also canceling is a huge pain and i'm still in the process of doing so. Lifetime was a much better experience, you literally just walk in and cancel. But LA Fitness has to make things complicated and difficult to quit because they know their customer service is horrendous. You have to walk in and get a cancellation request. They you have to cut the paper in half, glue one sheet onto the mail. Fold the other half inside, then mail it. Then wait for who knows how long for them to receive it and send a confirmation email. It's been a week and i'm going to mail 3 other forms.

October 19, 2017 07:31

I have returned to this location after being gone for three years. There was this one janitor that was the greatest! He was most helpful and would go out of his way to make your experience a great one. I once made a complaint to the manager because the poor guy was cleaning the shower stalls with bleach -which I really appreciate-, but he was doing so without type of mask to help him from inhaling the fumes from bleach. He was literally everywhere! Working the front desk making phone calls. If I didn't know better, I would have thought he was the manager, because he knew every inch of the place and was very proud of what he did. I would even see him there at night working out; going ad far as staying till the gym closed to rerack the weights. Today, the staff is nothing like it was back in 2012-2013. Other than the lady janitor it has flipped. I really hope the janitor that was there got promoted.

October 19, 2017 07:31

Horrible. 3 LA Fitness staff guys walked right by me while I waited to renew at the front counter for 10-15 minutes because no one was there staffing the front desk. I walked out. These guys are a waste of space.

October 19, 2017 07:31

It gets busy on weekdays from 5-7 pm. The washrooms could be cleaner but the location is convenient, has all of the standard equipment and is priced quite reasonably.

October 19, 2017 07:31

They scammed me. They were dishonest when I joined about the fees and charged me a ridiculous cancelation fee. I've never seen a gym that costs $200 for one month membership. Management was uncooperative when I approached the issue and was rude.

January 15, 2017 17:59

Usually crowded during peak times, but facilities are always clean. Good variety of machines for everyone.
Parking is never an issue.

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