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- Address:11187 Fondren Rd, Houston, TX 77096
- Phone:(832) 786-3555
- Website:http://www.planetfitness.com/gyms/houston-fondren-southwest-tx-208
- Rating:3.5
- Hours: 24 hours
Planet Fitness
Reviews
Rated 3.5/5 based on 26 customer reviews.
ReppHtown 420
January 27, 2020 19:31
Life Changer
Daniel Potter
January 18, 2020 01:30
Though located in a less than optimal strip mall, the Planet Fitness is well maintained with clean locker rooms. Machines always available. Staff are very friendly, greeting with a smile each time. Plenty of parking. Great option for gym membership on a budget.
Jason
January 5, 2020 02:28
This place has everything you need for a good workout, even if a lot of people working out at the same time. I like how you can work out comfortably, without people bothering or judging you. The men's locker room is helpful. You can get a relaxing massage on their machines. You can even bring a friend for free!
Joc Citae
April 28, 2019 17:07
Nice facility
Jon Greiner
September 29, 2018 04:22
These guys helped me with all of my needs. I got set up in a couple of sports jackets, pants, and a nice shirt + ties for a reasonable deal. I wash in a rush, but they got me through the gauntlet, ironed my suit, and made sure I was ready in less than 30 minutes. Highly recommend.
Britney Hopper
September 25, 2018 15:51
This is a place i can go to and not feel like eyes are all on me! The staff makes me feel comfortable from the moment I step in and the moment I leave! I do feel the judge free zone! I love the massage chairs and the black card is the way to go!
Maritza Bailon
August 18, 2018 01:46
Worst experience I have received the gym logo is the "no judgment zone" but I got judge by the rude employees. I had six people going to this Gym Monday to Friday but we had to move to a different location because of the employees who are rude. I really don't recommend this gym to anyone.
A Google User
August 18, 2018 01:46
Worst experience I have received the gym logo is the "no judgment zone" but I got judge by the rude employees. I had six people going to this Gym Monday to Friday but we had to move to a different location because of the employees who are rude. I really don't recommend this gym to anyone.
A Google User
August 14, 2018 16:29
I lost my job and owed this location money. Once I obtained a new job, I paid off the account and ask for them to close until I could afford to get a new one. The employee said it was already closed since it was sent to a collection company. When I tried to get a new membership months later at another location, I was informed I owed new charges to this one. I talked to the manager and was YELLED at and profanity was thrown at me over the phone. Be careful with this location, for they are thieves and shady.
jarmone Porter
August 14, 2018 16:29
I lost my job and owed this location money. Once I obtained a new job, I paid off the account and ask for them to close until I could afford to get a new one. The employee said it was already closed since it was sent to a collection company. When I tried to get a new membership months later at another location, I was informed I owed new charges to this one. I talked to the manager and was YELLED at and profanity was thrown at me over the phone. Be careful with this location, for they are thieves and shady.
Nicole Mercadel
July 19, 2018 23:35
The WORST EXPERIENCE I HAVE EVER ENCOUNTERED. THE GUY WHO WAS VOICE RECORDED WAS VERY UNPROFESSIONAL AS WELL AS DISRESPECTFUL TO ME OVER an ACCOUNT DISCREPANCY.
I RECORDED HIM AND TOOK A PICTURE OF HIM TO IDENTIFY HIM.
I DO NOT PAY A BILL TO A GYM THAT THE EMPLOYEES ARE DISRESPECTFUL AND DESPERATELY UNPROFESSIONAL. I WILL CONTINUE TO REPORT THIS SAME COMPLAINT AND POST THE RECORDING ON FB UNTIL that EMPLOYEE IS REPRIMANDED.
Steve Fuerst
June 19, 2018 07:44
Clean facility, friendly staff, convenient. Like the recent upgrades.
Cory Truett
June 11, 2018 16:57
Great gym with a large selection of equipment and friendly staff.
Robin Lewis
June 5, 2018 15:50
Nice location. Parking lot has security and trees for shade. Staff is friendly and helpful
Taylor Gehring
May 20, 2018 10:21
Most of the staff is friendly and helpful. If you go during a busy time you may have to wait on weight lifting equipment but there is plenty of cardio equipment. It may look like it's in kind of a sketchy area but it's very safe. They clean the equipment all the time incase members forget to wipe it down after use.
Jaime Caloca
March 18, 2018 11:13
Really inconvinent, I called to find out that I have a balance of almost $100 because they didn't recieve my payment in which it was my acc.. I've spent so much money at this bs gym and I've only been once out of 5 months, I live far from this place and I can't even enkpy what the hell is draining my money. THIS WAS THE BIGGEST MISTAKE IVE EVER MADE.. nothing but creeps who go anyways. Will be cancelling.
Donald Mbachu
March 15, 2018 12:01
The Hispanic pregnant girl at the front desk was extremely rude to the point I left, and will be cancelling me and the rest of my families memberships to this location. This is the 2nd time at this location
Shai Shai
January 10, 2018 11:29
I wish I can give them a 0!! They are so unprofessionally! I had to pay $150 of fees for membership last week and I haven't been to a Planet Fitness since March of last year! I don't live in Houston anymore and they said I had to send a certified mail to them to cancel. I sent it back on June with a check to cover my payments. They then say I should have sent cash because they don't accept personal checks. Long story short it's now January and I had to pay $150 to end my contract then two days afterwards another $31.70 was taken out my account. Mind you that was taken out automatically. They still saying I owe for the month of December and I'm like well what is the $31.70. I'm asking to speak with the manager who won't come to the phone. Funny how I hear a voice in the background though. I emailed them and I asked the employee can someone email me back so I can have proof of the things they say and I was told she can't email me back. All I want to do is cancel my membership and it's a hassle to this do due to the miscommunication! I will never go back to that facility!!
Javi Kawasaki
December 15, 2017 12:28
It's got limited equipment compared to other planet fitness I've been, but the size of the place is pretty big.
Demetrice X
November 28, 2017 04:20
DO. NOT. JOIN. I went to stay in Los Angeles for a few months. I tried to cancel my membership over the phone, but I was told that I could only cancel at the facility that I joined initially. I have $160 delinquency (including the cancellation fee and late fees) for a memebership I HAVE NOT USED FOR MONTHS. It's a bunch of s***. The gym has very few machines and gets crowded. Staff isn't curteous as well. Agan, dont join....
don
October 19, 2017 07:16
Been going here two years. Everything's good for me
Nikki Plauche
October 19, 2017 07:16
I joined a week and a half ago and I am beyond impressed. This place is fun, clean and it makes you want to workout. The vibe is very friendly and not intimidating at all. I must say the best part about this gym are the people. Each time I walk in I am greeted with huge smiles, especially from Kyrie!!! She signed me up and I cannot wait to visit with her when I arrive The personal trainer Thomas was also extremely helpful in getting me started on the right track. I strongly suggest you join today!!!
Mist Holley
October 19, 2017 07:16
MOST of the staff here is genuinely kind. The housekeeping staff cleans thoroughly at night. Reasons I need this gym in my life:
1. They are open 24/7-that is important to me.
2. The massage chairs and hydro massage (unlimited)
3. There 30 minute workout circle
4. Tanning bed and toning machine
5. Kind staff
Christian M
October 19, 2017 07:16
3 months ago, when I was living nearby, this used to be my favorite gym. I would go there 3x a week without fail. I never liked smith machines until after I came here.
The staff are amazing and helpful and friendly and they help with everything u need. If you live close-by and need a cheap monthly gym membership then don't hesitate to check this place out.
Milton Rubio
October 19, 2017 07:16
For the location, this a really great gym. Like any other gym you go to, it might get busy at times. People are really nice there, so getting what you're looking for isn't much of a problem. Staff is really cool, I have no complaints there. Depending on which membership you decide, the perks are pretty great too. Don't take my word for it. Actually visit the location and see for yourself. Meets your needs and more.
Nikki Plauche
July 10, 2017 20:28
I joined a week and a half ago and I am beyond impressed. This place is fun, clean and it makes you want to workout. The vibe is very friendly and not intimidating at all. I must say the best part about this gym are the people. Each time I walk in I am greeted with huge smiles, especially from Kyrie!!! She signed me up and I cannot wait to visit with her when I arrive The personal trainer Thomas was also extremely helpful in getting me started on the right track. I strongly suggest you join today!!!