| Mon | 05:00 am - 11:00 pm |
| Tue | 05:00 am - 11:00 pm |
| Wed | 05:00 am - 11:00 pm |
| Thu | 05:00 am - 11:00 pm |
| Fri | 05:00 am - 10:00 pm |
| Sat | 08:00 am - 07:00 pm |
| Sun | 08:00 am - 07:00 pm |
I regret signing up here. It's always overcrowded and the members here are terrible about re-racking their weights. It's an absolute mess on your average day and the staff does nothing to discourage or fix it. On top of this equipment is often broken and takes forever to be fixed - they only have 2 rowing machines (and about 50 bike machines - how does that make any sense?) and they've been in a state of complete disrepair since I signed up a year ago despite putting in requests for them to be fixed. The bathrooms are also out of paper towels 90% of the time.
Great place and has everything I like. Could use more sanitory stations to wipe down equipment afterwards.
I regret signing up here. It's always overcrowded and the members here are terrible about re-racking their weights. It's an absolute mess on your average day and the staff does nothing to discourage or fix it. On top of this equipment is often broken and take forever to be fixed - they only have 2 rowing machines (and about 50 bike machines - how does that make any sense?) and they've been in a state of complete disrepair since I signed up a year ago despite putting in requests for them to be fixed. The bathrooms are also out of paper towels 70% of the time.
Some of the equipment are old. They are supposed to renew them, but it feels like the money and membership we pay is not properly allocated. I wish they ensured the equipment and foam pads on work out machines are treated or replaced timely.
Nice clean gym. A little to crowed for my liking but great for buisness lol.
Great place, very clean and good management. I have been working out in this place almost for a year. I really like it and I recommend you all to visit this place.
I wanted to work out with my friend who goes to a different gym than me. He had a guest pass for his so I thought that would be the better option and decided to meet at this gym. I got there before him and called him as soon as I walked in to figure out where he was. I was reprimanded as soon as I got off the phone by the guy at the front desk (short guy with a beard), "YOU HAVE TO CHECK IN". I kindly responded saying I was waiting for my friend to check us in. He practically yelled at me saying "YOU CAN'T GO PAST THAT POINT THEN" even though i was just standing there. He was basically saying I couldn't even go into the waiting area. How can you treat someone so horribly when you're only job is to greet people when they come in? I was thinking about getting a membership here since I"m moving to this area but i will never be back again. Shame because the gym itself is not bad. Please do yourself a favor and do not subject yourself to the maltreatment at this gym.
I wanted to work out with my friend who goes to a different gym than me. He had a guest pass for his so I thought that would be the better option and decided to meet at this gym. I got there before him and called him as soon as I walked in to figure out where he was. I was reprimanded as soon as I got off the phone by the guy at the front desk (short guy with a beard), "YOU HAVE TO CHECK IN". I kindly responded saying I was waiting for my friend to check us in. He practically yelled at me saying "YOU CAN'T GO PAST THAT POINT THEN" even though i was just standing there. He was basically saying I couldn't even go into the waiting area. How can you treat someone so horribly when you're only job is to greet people when they come in? I was thinking about getting a membership here since I"m moving to this area but i will never be back again. Shame because the gym itself is not bad. Please do yourself a favor and do not subject yourself to the maltreatment at this gym.
They will try to gouge you on the new membership fees so beware. Right before you start to leave because of it, they will tell you the real price which is not too bad ($37/mo, no annual fees). The facility has some bad smells in some areas.
They will try to gouge you on the new membership fees so beware. Right before you start to leave because of it, they will tell you the real price which is not too bad ($37/mo, no annual fees). The facility has some bad smells in some areas.
I've never been treated this bad by anyone before like today by the manager. Pulling me out of the locker room in front of everyone asking me to go back to the front desk just to put my name and # before starting my workout. Then later been told by another guy that works there that he's was just trying to get me to sign up with them in a way or another. Well too bad I ain't signing up there NOT in that location NOT with THAT attitude. So I ended up leaving period. Went to the other location on I-10 by IKEA. Super friendly staff love it.
My recommendation is that guy needs to find another job other than managing a fitness club.
I've never been treated this bad by anyone before like today by the manager. Pulling me out of the locker room in front of everyone asking me to go back to the front desk just to put my name and # before starting my workout. Then later been told by another guy that works there that he's was just trying to get me to sign up with them in a way or another. Well too bad I ain't signing up there NOT in that location NOT with THAT attitude. So I ended up leaving period. Went to the other location on I-10 by IKEA. Super friendly staff love it.
My recommendation is that guy needs to find another job other than managing a fitness club.
LA Fitness is a great value for your money, but this location is different than most. The free weights section is great, but the weight machines and cardio machines are much older than the other locations. This location is way overdue for a major update.
UPDATE: Here it is 06.27.18 and still not one person has called me, no one has provided me any information or given a formal apology. no one has offered in any way to try and make things rights. Just further proof they do not care about their clients, they only care about their membership - once your in your just another piece in the machine.
If you options, choose any other gym as they are sure to treat you better.
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On 06.09.18 at this location I had my locker had the padlock cut off and my wallet stolen (I was not the only one). I filled out a report and was told a manager would get with me and nothing. Came in Monday and spoke with a manager and was told he would call me back and nothing.
So I tried to be patient but apparently LA Fitness don't give a F** about their customers, their security, their belongings, their safety or even trying to simply do the right thing.
There is absolutely no procedure or protocol in place to deal with theft - there is absolutely no procedure or protocol in place to help, assure or deal with people who are dealing with theft within their facility - there is security team in place whatsoever, no follow up, no courtesy, no respect!
They literally hound you until you sign up with dozens of phone calls and plenty of 'customer service' but it apparently stops the moment you start paying their fees.
If you choose to utilize LA Fitness, be sure to keep your bag and you belongings with you at all time - do not use the lockers, do not expect your belongings to be safe, do not expect anything from LA Fitness or their staff if something happens.
UPDATE: Here it is 06.27.18 and still not one person has called me, no one has provided me any information or given a formal apology. no one has offered in any way to try and make things rights. Just further proof they do not care about their clients, they only care about their membership - once your in your just another piece in the machine.
If you options, choose any other gym as they are sure to treat you better.
- - - - -
On 06.09.18 at this location I had my locker had the padlock cut off and my wallet stolen (I was not the only one). I filled out a report and was told a manager would get with me and nothing. Came in Monday and spoke with a manager and was told he would call me back and nothing.
So I tried to be patient but apparently LA Fitness don't give a F** about their customers, their security, their belongings, their safety or even trying to simply do the right thing.
There is absolutely no procedure or protocol in place to deal with theft - there is absolutely no procedure or protocol in place to help, assure or deal with people who are dealing with theft within their facility - there is security team in place whatsoever, no follow up, no courtesy, no respect!
They literally hound you until you sign up with dozens of phone calls and plenty of 'customer service' but it apparently stops the moment you start paying their fees.
If you choose to utilize LA Fitness, be sure to keep your bag and you belongings with you at all time - do not use the lockers, do not expect your belongings to be safe, do not expect anything from LA Fitness or their staff if something happens.
great staff, great trainers, good facility, they keep it clean. a great place to exercise
Last Saturday at this location I had my locker had the padlock cut off and my wallet stolen (I was not the only one). I filled out a report and was told a manager would get with me and nothing. Came in Monday and spoke with a manager and was told he would call me back and nothing.
So I tried to be patient but apparently LA Fitness don't give a F** about their customers, their security, their belongings, their safety or even trying to simply do the right thing.
There is absolutely no procedure or protocol in place to deal with theft - there is absolutely no procedure or protocol in place to help, assure or deal with people who are dealing with theft within their facility - there is security team in place whatsoever, no follow up, no courtesy, no respect!
They literally hound you until you sign up with dozens of phone calls and plenty of 'customer service' but it apparently stops the moment you start paying their fees.
If you choose to utilize LA Fitness, be sure to keep your bag and you belongings with you at all time - do not use the lockers, do not expect your belongings to be safe, do not expect anything from LA Fitness or their staff if something happens.
A lots of working out machines are broken so it's hard to do a complete work out
It is disgusting you arrive with your little son, at 4 pm, ready to workout just to hear they are close with no previous notice, not even a peace of paper in the front desk, not an email, nothing. I checked on the web and it says open till 11 pm. I wonder if the system that charge our debit or credit cards will also close one day without charging us till next day. Small details like this are the ones that put the foot on all their effort to have a nice place.
Customer service here is pretty good but my main problem with the places that there is always something broken and right now it's a lot of treadmills. I don't know if they have to wait for a repairman from corporate to come out and fix stuff but at least 1/4 if not half of the treadmills have been broken for well over a week to two weeks now
No security out side the parking lot I got some dogs broken to my truck
It seems like when a piece of equipment goes down, it is out of service for an unusually long time. Is there not a maintenance tech on site at this location? During my last visit, only 2 (out of 7) Stairmasters on the first floor were working.
Great n tha truth....get tht wrk in dnt stop keep goin
Staff treats you different depending on your attire. Try not to hire prejudice 21 year olds
I really don't like this place. Always crowded and almost got into a fight because someone was trying to claim a machine/equipment. Members forget that they need to learn how to share equipment, especially during busy hours. This is a culture that LA fitness fails to instill I their members.
They have the worst after sales service. the security is terrible and the maintenance of the machines is very poor as well as the cleaning.
Too crowded, getting safe parking is difficult, car breaking is common here. The crowd here is very noisy and loud. Many equipments are always under maintenance.
They take too long "months" to fix any broken exercise machine. Sometimes 2 or 3 machines are broken and you'll have to wait for at least a month for it to be fixed before you can use it. An LA Fitness I used to go to in Maryland was on point. There was a guy there everyday in the morning checking the machines and would fix them right away if he felt it was broken or was going to break soon. I never saw any machine that was broken or scheduled for maintenance there. So it's very disappointing to be experiencing the opposite at this LA Fitness. It sucks because when the gym is crowded and some machines are broken, you have to wait a while for someone to finish using the alternative machine, which frustrates your workout. Not cool at all. Which is why I am leaving to go to another gym.
Please do not blame this facility for folks leaving valuables in their automobiles. My purse was stolen from my locked trunk at 24 Hour Fitness, I blamed myself. You get what you pay for. I feel my $ 30.00 monthly is very fair and all gyms have broken equipment time to time. Please stop leaving valuables (what could be perceived as valuable in vehicles). Please, If you do leave valuables in a vehicle, blame yourself, not the facility.
Very good gym to workout in. I love the staff and even made a couple of friends here! The only issue I have is the hours because I work late some nights and the gym will be closed. The gym can sometimes be crowded but I personally like that because that is an opportunity to link up with new gym goers.
For 30 bucks a month, it's good. Go during off-peak hours for the best experience - smells A LOT better, no lines for equipment, empty sauna. Speaking of, the sauna is consistently hot between 180-200 degrees f. Love It!
Gym is pretty good. Overall it has everything you need, it's close, it's not packed unless you go at 7pm and it has a pool which is nice. The people in this gym also do not appear "judgy" if you know what I mean and there Is a good mix of different ages. My biggest complaint is that they never organize the free weights. I go often at opening time and when I step foot into the gym, the weights are still all out of order and I have to search for them. If they organized them every night then people would be more inclined to put them back in the right place...
I would not recommend this place. It is not clean Facility, and Good Management. Plus Sales people try to reap off and do overcharges!
Excellent value. Fully equipped, well managed facility. Sauna needs update and higher temp (160-180 C = too low).
