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- Address:4625 W. William Cannon Dr., Building 1, Austin, TX 78749
- Phone:(512) 358-0622
- Website:https://www.24hourfitness.com/Website/Club/00676
- Rating:3.6
- Hours: 24 hours
24 Hour Fitness
Reviews
Rated 3.6/5 based on 25 customer reviews.
Marco Barrera
March 16, 2020 12:33
Best way to attack the virus... eat well and exercise!! Where's everyone?
David Reinhardt
December 17, 2019 14:44
Pretty decent gym I go mostly for the free weights but the price isn't bad. Reason I'm giving it 2 stars is that it is not the cleanest. Mold in the showers (especially on the shower curtains). And some other areas could use a lot of bleach. Lot of the showers seem to be missing towel holders as well.
Also wish they had some more free weights but thats a personal preference.
Andi J
December 13, 2019 12:01
The manager, Adam, is amazing. He made it easy for some travelers to work out while visiting home. We were only there for a few days and he helped us. Everyone that we encountered were super friendly. The equipment, could probably use an update soon but it works well so I understand the need not to. Thank you!
L. Stevens
November 10, 2019 21:07
I have been a member almost 14 years. The classes are good, Staff is overall friendly. At times too many treadmills are out of order. They are really in need of some new treadmills. After almost 10 years, my annual rate was increased significantly with no explanation. Based on the contract I signed, I thought I had a fixed rate for the life of the contract.
Will Wauson
March 14, 2019 03:26
Very clean locker rooms and friendly staff. Posted photos of everything
Ashly Nunn
August 17, 2018 13:08
I love going to this gym, because my trainer Jon Brown is amazing. He was able to help me process in strength and in my goals within a short time. He helped to correct my form, so that I could lift more effectively and without pain. Go there!
A Google User
August 17, 2018 13:08
I love going to this gym, because my trainer Jon Brown is amazing. He was able to help me process in strength and in my goals within a short time. He helped to correct my form, so that I could lift more effectively and without pain. Go there!
R F
July 19, 2018 01:43
This gym used to be one of the best in southwest Austin tears ago but unfortunately now all the equipment is all rusted out and in poor condition due to the lack of maintenance.
Ruthie Howard
June 28, 2018 07:50
Love this gym. I go to Domingo's classes. He makes it fun to exercise.
William Graves
June 25, 2018 01:57
My gym. Love it. Straightforward. Friendly staff. LOTS of equipment.
Kelly Ekwurzel
June 24, 2018 17:22
The machines here are kept in good working order. The trainers are helpful and the facilities are clean
EJ Kim
June 4, 2018 21:47
LADIES BEWARE! On April 14th a guy was masturbating in the hot tub while I was sitting against another wall. In May, I finally had the courage to notify the facility, the management blew it off. UNACCEPTABLE!
A Google User
June 4, 2018 21:47
LADIES BEWARE! On April 14th a guy was masturbating in the hot tub while I was sitting against another wall. In May, I finally had the courage to notify the facility, the management blew it off. UNACCEPTABLE!
Austin Messenger
April 28, 2018 10:06
Greart whirlpool, sauna & steamroom. Good selection of equipment. A lot of experienced trainers.
stephanie
March 28, 2018 14:33
The staff is terrible and completely unprofessional. They fraudulently charged my bank account for someone else to have a gym membership! I called and spoke to their assistant manager Danielle. I let her know that my account was charged and I was not the person who got the membership. I told her I wanted my bank account removed from this persons membership plan. She told me " I'm not saying you are lying but there are 2 sides to every story and we don't just cancel someones's account because you could just be trying to make things difficult for this person" WHAT?!?! You charged ME and put my bank account information on someone else's account?! It's fraud! They left a note (because these people don't have voicemails?) for the General Manager Ryan to call me and big surprise, I still haven't heard from anyone... I have already gone to their higher up departments and its been removed and I filed fraud with my bank but I am in shock at the response from Danielle and the attitude she gave me. She did not care at all that someone in their facility took bank account information and applied it to a gym membership without any ID verification, voided check, license.. Nothing to prove that the person signing up for the gym membership was the person that was paying for the service. Apparently you can go into 24 hour fitness and give them any account number and they will charge that account for you no problem! Great way to get a free membership!
Andrea Perez
March 19, 2018 12:48
The gym itself is very nice, but the staff does not care about their members at all. There was a member who was very rude to me and started to curse me out very loudly in the gym and other members began to get involved and asked if I wanted them to say something to the rude member and I said no as I would report it. I went to the front desk and reported the incident and even point the guy out while at the front desk and the member decided to make a hasty exit (which was in view of the security cameras). The girl working the front desk said that there was not a manager on duty currently and she would leave a note which had all of my contact information on it. A week later and I still had not gotten contact from the gym and I followed up. Needless to say the manager did not even look at the note, but he stated that he would review the footage and get back with me. He never did.
My friend also had her locker broken into at the gym, as was assured that the camera footage was going to be looked at. Again, no one got back with her.
Michael Sandhu
February 7, 2018 12:53
Been coming here for 5 years and honestly its been great. Its no Pure or Lifetime, but I bring my own towel anyway. You can't beat the price either.
The weights and equipment are in the appropriate places and they offer lots of classes.
dennis l lanning
January 9, 2018 11:32
decent gym with plenty of trainers. employees generally very friendly. frequently eqpt is busy even though gym is not. no towels, hairdryers, lotion or locks provided. high prices for energy foods and drinks.
Donald John
January 7, 2018 14:20
So this place isn't spic & span clean or brand new but it is a very large facility with much to offer. It has pools, hottub, sauna, steam room, full gym and upstairs cardio area which I like cardio & the weight pit to be separate. The people who work here have positive attitudes & Eric worked with me on my membership. Overall I give it 5 stars because I've been seriously training for years and I do not enjoy Hollywood gyms. There are good looking women here and the overall vibe is good. Showers are decent. Private with great water pressure. You are not going to find more offered for $30 a month. The locker room is very large with high ceilings many lockers and 2 televisions playing sports. Good spot to unwind.
Athena L
December 12, 2017 12:50
Ive been at this place from early morning hours to late late hours all day consistently. too crowded in weights area and some machines need updating. they also need to replace their excercise mat upstairs. group activity room always stinks. they need to better air it out. one of the grimier 24hr fitness gyms
r g
October 20, 2017 11:32
Courteous staff, knowledgeable trainers, and enthusiastic instructors. I am Happy to be a member of this great and motivating facility. 5 stars all the way! Thanks 24 for helping me reach my goals :)
Jessie Castillo
October 20, 2017 11:32
Great gym in reference to equipment and friendly greeting staff. Good management. Would give it a great score if it wasn't for the trainers being so frustrating. The empowerment they have gives them the thought that they can just walk right in front of your space or steal your machine from under you. Totally ruins your focus game. If they can fix this issue the gym will fly with flying colors.
Natalie Williams
October 20, 2017 11:32
Easy access. Gym is nice. A few of the machines are broken. Come on guys. Get it together.
Jabez Harrington
October 20, 2017 11:32
Nice gym, but wish they offered some off machines that are getting popular like the ladder climb machine. Parking is good....pretty packed though constantly it seems. No solitude really.
Alexworkstuff
October 20, 2017 11:32
This place is just okay. I have a pretty good contract so I keep going. The equipment is fine, no issues there. Most of the aerobic classes are good although they have problems keeping teachers so classes get cancelled more often than desirable.
The worst part about this place is the bathrooms, they're nasty. Been that way for years. The urinals always stink like piss, the stalls are filthy; often the entire bathroom smells like sewer. For years they were down a hand dryer and it just stayed broken, no one cared. The sink water is stupid hot, you can use one for 10 seconds or so before moving to the next sink...then that gets hot, the cycle continues. This is such a simple thing to fix, get it together, have someone check/clean the bathrooms every hour.