Reviews

Rated 4.6/5 based on 34 customer reviews.
March 17, 2020 07:57

I got a new membership in January (first gym membership for me) but haven't been in to workout yet because someone slammed into the back of my car when i was returning home from the grocery store and I'm STILL under chiropractic care. Now there's a virus pandemic scare. This, too, shall pass and i look forward to seeing the friendly, upbeat, informative staff who greeted me when i signed up.

February 23, 2020 12:28

Never thought you would get me into a gym but Planet Fitness is amazing! Great staff always there to help and most important to me....CLEAN! ALWAYS SMELLS AMAZING! THANK YOU PLANET FITNESS!

January 27, 2020 15:42

Great location! A good assortment of workout apparatus, including treadmills, bikes, ellipticals, free weights, and machines, and a nice assortment of TVs on various channels to watch while you treadmill, etc. (just bring headphones). Recommended

November 15, 2019 07:40

My home gym is the Hendersonville TN location. I am a wheelchair user and I love love love going to the gym. The staff and patrons alike are super friendly and helpful. I can easily access any of the equipment and facilities. It is always super clean and comfortable. I cannot say enough about Planet Fitness!

October 12, 2019 20:56

Fitness shouldn't ever be a fad! Get a membership, learn how to use the equipment properly, and follow a good nutritional program. Intensity + frequency = results. You can make a great change in your life! I believe you can now join for $1.00 down! Limited time.

September 27, 2018 21:47

Shout out to the awesome staff here! Seriously, they are always so friendly and never hesitate in showing you how to use any machine/equipment I am in love with my gym. And I can probably say so does everyone else because even the peeps that attend this gym are so friendly haha.

September 21, 2018 21:22

Great place to workout no pressure from the members and the guys who check you in and out are the bomb. Recomend it to anyone of all ages and weight.

July 18, 2018 07:12

This place is open 24 hours. I bet this gym has the most members. Ten dollars a month with no contract and twenty dollars a month will get you the better membership where you can enjoy the sauna and a few other services that are not offered in general membership. They have plenty of equipment so not much time wasted on waiting in line.

July 18, 2018 07:12

This place is open 24 hours. I bet this gym has the most members. Ten dollars a month with no contract and twenty dollars a month will get you the better membership where you can enjoy the sauna and a few other services that are not offered in general membership. They have plenty of equipment so not much time wasted on waiting in line.

June 13, 2018 20:22

The best gym I have ever been a member of! I have been a member of small town gyms and the big fancy ones and this all around the best one. You can't beat the price, the people, the equipment, the cleanliness and the friendly FREE training no matter your fitness level. You will find a place here on this planet!

June 13, 2018 20:22

The best gym I have ever been a member of! I have been a member of small town gyms and the big fancy ones and this all around the best one. You can't beat the price, the people, the equipment, the cleanliness and the friendly FREE training no matter your fitness level. You will find a place here on this planet!

May 23, 2018 18:53

This is best gym I have ever had the privilege of being a part of. The gym is always clean and has a great variety of machines to ensure I get a full workout in. Not to mention the staff hands down best people I have done business with. I love this gym and will continue to promote their excellence to everyone.

May 21, 2018 09:03

I love this location. It's always staffed well and very clean. There are always paper towels and cleaning solution at every station. The bathrooms for the ladies are always super clean, as well. Lots of machines, not at all crowded, the water beds and massage chairs are great, and of course it's 24 hours.

May 19, 2018 18:41

Love this place! Been going for 2 years and wont ever switch gyms! Theyre always so clean! And I love their mirrors in the bathroom! Perfect progress pic lighting! The staff is always always so friendly and nice. Great gym to be a part of!

May 18, 2018 22:00

I have been using this Planet Fitness for about six months now. I never feel like it's over crowded, even during peak hours (weekday late afternoons.) Facilities and equipment are always clean and in working order. The other members that use this gym are generally nice. I've only had one negative encounter with another member in the six months I've been going here. But what can PF do about that? It takes all kinds... For the price and convenience to my home, this gym cannot be beat! I'll probably use this gym as long as I live in Hendersonville.

May 16, 2018 21:14

Our Planet Fitness is great! It's always clean and well maintained. The staff is friendly and helpful.

May 15, 2018 12:59

I love going to planet fitness! The facility is always so clean! I use their tanning beds and massage equipment with my black card membership and they are so nice!

April 2, 2018 00:03

This is by far the best gym I've ever been too. The best membership is cheap enough for everyone to be able to afford to workout.

March 30, 2018 10:41

Great place to work out. Almost never a wait for the equipment (just depends on what you use) and most of the staff I've dealt with is awesome! I've been going for almost a year (if not a year by now) and plan on staying with them in the future.

March 26, 2018 22:37

I joined to continue continue cardio re-hab after open heart surgery. I find the people most friendly & helpful and would recommend trying this gym. I am just over two years a member and give 5 stars.

March 20, 2018 23:23

Great gym and wonderful staff for a very affordable price!

March 7, 2018 16:16

Great place, clean, plenty of room. Even when the parking lot looks packed, they still have plenty of machines to work with.

March 5, 2018 17:22

I've been a member of Planet Fitness for 3 years. I've been to seven different Planet Fitness locations and Hendersonville is by far the best and the cleanest with the friendliest staff!

March 5, 2018 17:17

Great club; clean and spacious! Awesome staff!

January 24, 2018 15:56

Don't bother trying to get ahold of the "manager" Brad. It will take you over a week and you will have repeat your questions/concern to every person who answers the phone only to have them tell you that you have to talk to Brad, whose never there. Once you get ahold of Brad he is not helpful or accommodating to his customers who want to continue to pay their monthly auto membership dues. Each one of the employees who answered the said Brad could help me with transferring my membership and then Brad said he can't. Raf was very polite and nice but Angel was extremely rude. Beware of companies that don't mind taking your auto-draft every month but then careless about you as a customer. My $58 cancelation fee will be well worth paying to not due business with people who treat their employees that way.

December 12, 2017 22:38

200% Late Fees!
There was an issue setting up my bank draft. By the time I checked, I had two monthly late fees and a late annual fee. 200% upcharge in fees! I questioned the local manager why I was not notified by email, or in person at the club, as to the error in my account. Her repeated answer is "there is nothing I can do". I spoke with corporate, their response is they have no authority over local, independently owned franchises.

November 21, 2017 15:44

Best gym in Hendersonville!!! Love the staff and the gym is always so clean.

November 12, 2017 12:56

One of the better PF places to be and or go. Always clean, the staff are helpful and never once had any issue with them. Had to delay a few days so I asked if they minded at all on payment, they did not and extended it without haste.

October 24, 2017 12:48

I literally don't understand how Planet Fitness is allowed to advertise "No Contract", when a contract is required. You must keep a payment form on file. I joined in October, paid the annual membership fee of 52 dollars in February, and cancelled when I moved to FL in March. They continued to charge me for three months, in addition to a 39 dollar cancellation fee. I literally had to change bank account to stop the bill from coming out of my account. Don't believe the "No Commitment" garbage, they operate just like every other gym and you'll never get around the fine print.

October 24, 2017 12:48

Planet Fitness rocks!! I love working out here. The staff are friendly and helpful. There's plenty of equipment so you're not standing around waiting for someone to finish so you can have your turn. I've NEVER felt judged or like I am in competition with anyone. And they're open and staffed 24/7. Doesn't get much better than that!

October 24, 2017 12:48

My first few days I hated it! I left my small gym I loved when I moved. I thought I was just going to be another number, I'm was so wrong! I can walk in and most of them know me by name and say hi as I walk in. I took a personal fitness class with one of the trainer ( I guess he left the next day) as I was trying to figure out how to work on if the machines Conner, the new trainer came up and asked if I wanted to take his class. I go to the gym 5 or 6 days a week and I try and take at least 6 classes every week!
Im so glad I was wrong.

October 24, 2017 12:48

Great value for a fantastic fitness experience. There are plenty of locations, so I never need to miss a workout. I traveled recently to Wichita, KS, and there was a PF there, as well! The locations are consistent, so I know what to expect.

October 24, 2017 12:48

Its always clean. Equipment works. When there is equipment breakage, it's always repaired quickly. Staff is friendly and helpful. Only downside, it's always busy so can be a little hard to get to the weight machines. There are lots of cardio equipment so that's never an issue.

June 2, 2017 09:49

Planet Fitness rocks!! I love working out here. The staff are friendly and helpful. There's plenty of equipment so you're not standing around waiting for someone to finish so you can have your turn. I've NEVER felt judged or like I am in competition with anyone. And they're open and staffed 24/7. Doesn't get much better than that!

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