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- Address:3434 Lebanon Pike, Hermitage, TN 37076
- Phone:(615) 944-3900
- Website:http://www.planetfitness.com/gyms/hermitage-tn-968
- Rating:3.9
- Hours: 24 hours
Planet Fitness
Reviews
Rated 3.9/5 based on 28 customer reviews.
Alison Louallen
March 3, 2020 20:16
I love this gym, only complaint is I go real early in morning and nobody is ever at the counter. Sometimes I would like to tan or use the massage chair but nobody is there to help. Anyone could walk in bc there never anyone at counter
dahiana jenkins
March 2, 2020 21:16
This place was so fun and a great experience for the family. I loved the fact that there was a lot of space for the children to jump. I didn't feel claustrophobic at all. There were plenty of activities for all ages.
WowzersTH .
February 28, 2020 21:16
This is my gym. I enjoy it. So far no problems after a month and a half.
Tania Rodriguez
February 3, 2020 09:43
The Planet Fitness Hermitage has some of the best staff around. I'm always greeted with a smile, a hello and a have a good workout. They even call me by name! No matter who is behind the counter, it's always consist great service! Even on the workout floor when they are going about their job duties, the staff is smiling, friendly and always helpful, they have rescued me several times when my water bottle top came off or broke and there was a mess on the floor. I appreciate so much the great service. It makes coming in to workout a nice experience. Thank you everyone at PF Hermitage!! Y'all are awesome! :-) - Tania
Bonnie Hoskins
January 23, 2020 10:19
First off, the staff is incredible. Savannah signed me up and was absolutely wonderful. I had a training class with Dennis and he was great as well. Every time I check in I get a huge smile! Whenever I go back to do the hydromassage or chair the person signing me in there is always cheerful. It's really a delight to go torture myself with the exercise! LOL!
Staci
April 18, 2019 19:08
The little guy at the counter today was rude & insinuated I would steal the massage chair tokens for the car wash when I asked for 3! He said I could come back out & get another.... ? (What is the difference exactly? EXCEPT the inconvenience to ME for having to stop/start again!) Everyday since i upgraded to the blackcard in FEBRUARY, I have taken a 15 minute(=3 coins) massage in the chair after my workout. Did I say EVERY DAY??
Anyway, I told him if that is the way it has to be then to cancel my membership, which he smugly did without batting an eye! Some customer service Planet Fitness!
Jason Jones
September 16, 2018 10:07
Over crowded,rude people, bathrooms are ridiculously filthy while employees are standing around upfront laughing and having fun. Equipment needs maintenance.Needs
New management. There commercials are right it's not a gym,far from it. Thank you
A Google User
August 17, 2018 06:57
Very positive experience, great price. However, some of the machines have a mind of their own. Please be very conscientious when exercising because if cardio equipment pauses or stops in the middle of workout it could lead to serious injury. Also, this location isn't very safe after certain hours. Overall, it's been great for kicking off weight loss (air conditioned exercise in the hottest part of summer).
Courtesy Gurley
August 17, 2018 06:57
Very positive experience, great price. However, some of the machines have a mind of their own. Please be very conscientious when exercising because if cardio equipment pauses or stops in the middle of workout it could lead to serious injury. Also, this location isn't very safe after certain hours. Overall, it's been great for kicking off weight loss (air conditioned exercise in the hottest part of summer).
Brian George
July 7, 2018 20:50
Big thanks for the guest passes while I was in town visiting family this week. Kirsten, was extremely helpful on the phone and the staff & facility are top notch. Thanks again, you guys rock!
A Google User
July 7, 2018 20:50
Big thanks for the guest passes while I was in town visiting family this week. Kirsten, was extremely helpful on the phone and the staff & facility are top notch. Thanks again, you guys rock!
A Google User
June 28, 2018 15:03
I like it... whatever you see online about PF I haven't experienced.
Rizzo Perez
June 28, 2018 15:03
I like it... whatever you see online about PF I haven't experienced.
Jacob Long
May 13, 2018 01:34
Very few people there when I was there. Went for a quick 30min cardio workout and used the hydromassage bed. Staff was very friendly and in case you don't know you do have to be a member or your host has to have Black Card status for you to use the workout facilities. Guest arent able to use the "VIP" features like their host.
A Google User
May 13, 2018 01:34
Very few people there when I was there. Went for a quick 30min cardio workout and used the hydromassage bed. Staff was very friendly and in case you don't know you do have to be a member or your host has to have Black Card status for you to use the workout facilities. Guest arent able to use the "VIP" features like their host.
Grit Gurl
April 29, 2018 20:06
Staff is friendly, wide variety of exercise options. Some of the machines by the ab section were dirty and sticky so better cleaning of the machines is the only thing I found. Overall decent location.
Cherry He
March 5, 2018 09:33
Good staff, good environment . But cold shower, not hot enough, and low water pressure. I got a headache from it. Can you guys fix it?
Matthew Stratton
February 18, 2018 21:35
I am enjoying the amount of equipment that they have and being a black card member opens up plenty of other options to make it worth the higher rate.
Chris E
February 1, 2018 23:47
+ Clean, courteous, cheap, and the weights weigh just as much here as they do anywhere else.
- Dumbbells stop at 75lb. No free weight barbells, all Smith machines.
bypoler0
January 6, 2018 04:50
Good gym. Staff is most of the time friendly. Although the area is pretty small making the whole gum feel cramped.
Rob Young
December 13, 2017 00:11
Went to sign up for a membership here, and they refused to let us sign up without giving our full bank routing and account number. No way I am going to give that to any business, because that allows them to just take money out when they want. In addition, my brother was moving to Knoxville to go to UT and they made it a huge PITA to cancel. He wasn't going to drive three hours to go to the gym.
Also, they really hate fit people here. The whole place is set up as a feel good gym, but not really a gym. They'll literally sound an alarm if you don't baby the weights or show any sign of physical exertion.
Their training programs are quite good though.
Sydnie Morain
December 8, 2017 17:20
Pretty decent gym don't use the tanning beds most people leave their sweat all over them and you have to clean them yourself and it's disgusting
Jeffrey Kleoudis
November 30, 2017 18:57
I have enjoyed going here for the last few years. The staff is extremely friendly and the facility is clean. They have added some new cardio equipment recently. Which is nice, but the weights need updated the most. The actual weight that is available isn't heavy enough for probably 40% of the clients that frequent this location. The machine leg press is a good example of what I'm talking about, the max weight is only 290lbs. At several other Planet Fitness' the leg press machines go over 300lbs. There is only one leg press inside that you can put "free weights" on. The problem is that to get over 300lbs you need at least 3-45lbs plates on each side. Since there aren't many extra plates available there are several times when you are limited to 2-45lbs plates on each side. Overall still a good place you workout with a great staff, but needs to add some weights all around and it would be 5 star!
A Google User
November 30, 2017 18:57
I have enjoyed going here for the last few years. The staff is extremely friendly and the facility is clean. They have added some new cardio equipment recently. Which is nice, but the weights need updated the most. The actual weight that is available isn't heavy enough for probably 40% of the clients that frequent this location. The machine leg press is a good example of what I'm talking about, the max weight is only 290lbs. At several other Planet Fitness' the leg press machines go over 300lbs. There is only one leg press inside that you can put "free weights" on. The problem is that to get over 300lbs you need at least 3-45lbs plates on each side. Since there aren't many extra plates available there are several times when you are limited to 2-45lbs plates on each side. Overall still a good place you workout with a great staff, but needs to add some weights all around and it would be 5 star!
Rachel Cohenno
October 24, 2017 12:43
Not a bad place. More variety than most gyms. I only wish they would have friendlier staff.
Nathan
October 24, 2017 12:43
Clean facility with friendly staff. PLENTY of treadmills and bikes, a little light on the free weights, but that's the whole Planet Fitness thing.
Enjoy working out here. It's not terrible even when very busy.
Heidi Young
October 24, 2017 12:43
Was a member here for over a year. Made friends with staff at first, but they have a very high turnover rate. The more newer people came in, the worse it got. The drinking fountain was often broken for weeks as well as benches. Good if you are looking for cheap busy place to workout. I wouldn't expect anything else.
Lacey singleton
October 24, 2017 12:43
High level stand ups and great truck parking, digital scale, my favorite hip abduction machines and ab machine...mirrored throughout too, great location! Good job Hermitage PF!!!