J Ammon
October 24, 2017 12:41
I have lived here for about 9 months, and I am loving it. Ok, yes, you face small problems like a broken gate, sometimes the indoor pools are down and unable to be used, but seriously, who expects perfection all the time? Maintenance is going to be needed on things, that's just the way it goes. It is a GREAT complex. Seems like most of the residents are pretty quiet and easy to get along with, the office staff is PHENOMENAL.
The new manager, Sully, is super professional, very nice and always makes himself available to his residents. The old assistant manager, Karoline, was helpful and easy to get a hold of anytime, helped me during my move in, and the new assistant manager Harmonie is quick, positive, helpful, and really knows her stuff. I always go to her when I need anything. I haven't interacted with the leasing agents a ton, but they have both been on top of the ball every time I come in.
Maintenance is quick, professional and gets it done right. I've had a couple small maintenance issues since I've lived here (nothing serious), and Mike has been the one to come in for maintenance. He's in and out in a jiffy, and I have never had problems with it not being fixed correctly. The other maintenance staff (whose names I haven't finished learning) are always polite and courteous, and do a great job at keeping our community maintained and clean.
I'm going to be living here for a long time, and really hope the current office and maintenance staff sticks around for a while.