Reviews

Rated 3.3/5 based on 24 customer reviews.
February 1, 2020 19:38

Customer service is non existant. Bunch of lazy staff members. The facility is ALWAYS DIRTY! Compared to other locations, I'd definitely skip this one.

November 15, 2019 17:43

Great workout & the staff is super nice. New machines work great.

March 10, 2019 17:21

Love it there

August 19, 2018 11:08

Nice club close to my apt.

August 19, 2018 11:08

Nice club close to my apt.

August 16, 2018 13:27

Literally every time I've gone to use the tanning beds, they forget to start the beds or don't add the full time like I've asked them to. I have to call while I'm in the room because it would be a pain to put all my clothes back on to walk out and remind them, to do it all over again. I find most of the staff to be childish and unprofessional. Some have been nice. Looking forward to the Planet Fitness opening in LaVergne end of this year. Unfortunately, the Antioch location is the closest to my home.

August 16, 2018 13:27

Literally every time I've gone to use the tanning beds, they forget to start the beds or don't add the full time like I've asked them to. I have to call while I'm in the room because it would be a pain to put all my clothes back on to walk out and remind them, to do it all over again. I find most of the staff to be childish and unprofessional. Some have been nice. Looking forward to the Planet Fitness opening in LaVergne end of this year. Unfortunately, the Antioch location is the closest to my home.

August 16, 2018 13:27

Literally every time I've gone to use the tanning beds, they forget to start the beds or don't add the full time like I've asked them to. I have to call while I'm in the room because it would be a pain to put all my clothes back on to walk out and remind them, to do it all over again. I find most of the staff to be childish and unprofessional. Some have been nice. Looking forward to the Planet Fitness opening in LaVergne end of this year. Unfortunately, the Antioch location is the closest to my home.

July 10, 2018 12:34

I've never had any issues with staff. Their staff is usually very friendly. They could clean more. Out of all the planet fitnesses I've been to, this one is probably the least clean.

-if I let the team know every time I saw something that needed to be cleaned, I'd never get a workout in.

July 10, 2018 12:34

I've never had any issues with staff. Their staff is usually very friendly. They could clean more. Out of all the planet fitnesses I've been to, this one is probably the least clean.

-if I let the team know every time I saw something that needed to be cleaned, I'd never get a workout in.

June 22, 2018 23:53

I've never had any issues with staff. Their staff is usually very friendly. They could clean more. Out of all the planet fitnesses I've been to, this one is probably the least clean.

June 8, 2018 12:53

WONDERFUL first visit at PF. Miranda helped me out and I felt so welcomed. Did a quick upper and lower workout with a short 20 min cardio. Also utilized the tanning services. Only downside was that the water fountains were out of order, a little annoying but other than that no complaints!

June 8, 2018 12:53

WONDERFUL first visit at PF. Miranda helped me out and I felt so welcomed. Did a quick upper and lower workout with a short 20 min cardio. Also utilized the tanning services. Only downside was that the water fountains were out of order, a little annoying but other than that no complaints!

March 10, 2018 18:29

They do not clean or check tanning beds in between uses. Haven't had any uses with equipment sanitation.

December 11, 2017 15:03

Was given a tour by Andy, she was wonderful, explained to me how everything worked, took her time, sat down with me and my wife. Talked me into joining, I had nothing but a wonderful experience, and really enjoy my membership. So much I figured I would share my experience.

December 11, 2017 15:03

Was given a tour by Andy, she was wonderful, explained to me how everything worked, took her time, sat down with me and my wife. Talked me into joining, I had nothing but a wonderful experience, and really enjoy my membership. So much I figured I would share my experience.

December 3, 2017 18:23

Clean gym and area. Showers were clean. Good customer service.

October 24, 2017 12:41

Walked in with my son, checked in and had him sit down to read while i worked out. Was told by a young man, Gustavo, that no one under the age of thirteen is allowed in the building. I said surely not the entire building and he said the whole building did not allow anyone under thirteen. As i walked out another woman walked in with her 10 year-old, checked in and began working out. No issues for her. Not sure why her son and not mine.

October 24, 2017 12:41

The staff is always very nice and they keep the place clean. Great place to workout.

October 24, 2017 12:41

Parking lot very unsafe. Multiple accounts of break-ins/smash-and-grabs.

No cameras or security provided on the lot. Tried reaching out to the franchise owner about this issue; have received no response.

Will take down when this issue is resolved.

October 24, 2017 12:41

Just had the worst customer service experience with one of their morning employees (Alex) Very rude and unprofessional. They need to train their employees better.

September 12, 2017 17:47

The staff is always very nice and they keep the place clean. Great place to workout.

August 28, 2017 23:30

Walked in with my son, checked in and had him sit down to read while i worked out. Was told by a young man, Gustavo, that no one under the age of thirteen is allowed in the building. I said surely not the entire building and he said the whole building did not allow anyone under thirteen. As i walked out another woman walked in with her 10 year-old, checked in and began working out. No issues for her. Not sure why her son and not mine.

January 22, 2017 08:29

Super great customer service. The workout equipment is very well taken care of. Honestly I cant find anything wrong with this gym. The lady in the morning that gave me my first tour is extremely nice. The massage beds they have are great after workout. Plenty of machines and a good selection of free weights. Perfect gym for both starters or advanced users.

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