Open Now
- Address:1964 Ashley River Rd, Charleston, SC 29407
- Phone:(843) 266-7311
- Website:http://www.o2fitnessclubs.com/gyms/west-ashley-pine-point/
- Rating:3.1
- Hours: 24 hours
O2 Fitness - West Ashley / Pine Point
Reviews
Rated 3.1/5 based on 28 customer reviews.
DEANTE WILLIAMS
November 26, 2018 16:11
3yr member.
Even though I am going to miss the old building, I can not wait to see what is in store at the new spot!
Darius Crane
November 6, 2018 07:23
This is a good facility. Great layout, good classes, really great trainers that are dialed into what your individual fitness goals are. If you are thinking of a gym to go to or a franchise to become a member O2 Fitness - Pine Point could be a perfect fit for you.
Emily Anne Souther
October 21, 2018 14:53
I give 5 stars because I love this gym but 1 star because they are relocating and getting rid of the 24hrs. Thats a huge part of this gym and they will lose a lot of members because of this. I for one will be leaving because I have to have 24hrs for my job. Love you O2 but going to miss you.
Emily Souther
October 21, 2018 14:53
I give 5 stars because I love this gym but 1 star because they are relocating and getting rid of the 24hrs. Thats a huge part of this gym and they will lose a lot of members because of this. I for one will be leaving because I have to have 24hrs for my job. Love you O2 but going to miss you.
William James
October 1, 2018 21:52
Great gym with good atmosphere and friendly staff.
Good selection of free weights, cardio equipment and machines.
Shawne King
September 7, 2018 12:09
24hr lots of equipment. Despite the overwhelming price for personal trainer. Its actually a good gym.
Verified Google User
September 5, 2018 11:45
Great equipment at a convenient location open 24 hours! This gym is different than the other ones in the area as you have a lot more options with free weights instead of just machines and racks.
Verified Google User
August 30, 2018 19:36
Unprofessional and uninformed employee Zach, charged me for not using the facility. After enrolling me and taking payment, canceled my membership without telling me because their uninformed employee told me that they accepted Healthways (through Blue Cross) when they actually don't. So, instead of billing me for their mistake, they canceled the membership and billed me for an add-on family member. When I disputed the charge with the manager Jordon, he ignored me and sent it to their collections department. When I contacted the Collections department, they told me to contact Jordon. How can you bill me for an add-on when the primary membership was canceled due to employee error? Also, the person added never utilized any part of the facility, ever!
A Google User
August 30, 2018 19:36
Unprofessional and uninformed employee Zach, charged me for not using the facility. After enrolling me and taking payment, canceled my membership without telling me because their uninformed employee told me that they accepted Healthways (through Blue Cross) when they actually don't. So, instead of billing me for their mistake, they canceled the membership and billed me for an add-on family member. When I disputed the charge with the manager Jordon, he ignored me and sent it to their collections department. When I contacted the Collections department, they told me to contact Jordon. How can you bill me for an add-on when the primary membership was canceled due to employee error? Also, the person added never utilized any part of the facility, ever!
Jyles Sosa
July 2, 2018 22:44
I was definitely spoiled by checking out James Island location first. That place is really nice, but this one is terrible. I don't have too much positive to say. I can't believe they are charging $80+/ month for a couple to sign up and such a run down location. James Island and West Ashley are night and day and unfortunately West Ashley got the bad end of the deal. Outdated equipment. Un-matching and out of order free weights. Some of the weights are so old that you can't even read the numbers on them. Ripped Leather on a ton of machines. Several of the machines need oil. Basically NO TVs at all. Locker room is cramped and no sauna at this location. It's rumored that a new West Ashley location will be opening some time soon, and it is pretty obvious that management and/or owners have stopped caring about this one probably for that reason. If they were smart they would offer free or massively discounted membership at this location for anyone with a West Ashley address until the new one opens. I was really disappointed because my brother and sister and law are members at James Island and we wanted to sign up to work out with them on occasion, but since 90% of our sessions would be at West Ashley, we aren't signing up. We really tried to give it a chance and did the 3 day trial. We worked out Sat/Sun and today. Too many other options in the area to settle for this place. Only real positives were the fact that the place was basically empty Sat and Sunday. We did meet 2 friendly staff members Alex and Cindi.
A Google User
July 2, 2018 22:44
I was definitely spoiled by checking out James Island location first. That place is really nice, but this one is terrible. I don't have too much positive to say. I can't believe they are charging $80+/ month for a couple to sign up and such a run down location. James Island and West Ashley are night and day and unfortunately West Ashley got the bad end of the deal. Outdated equipment. Un-matching and out of order free weights. Some of the weights are so old that you can't even read the numbers on them. Ripped Leather on a ton of machines. Several of the machines need oil. Basically NO TVs at all. Locker room is cramped and no sauna at this location. It's rumored that a new West Ashley location will be opening some time soon, and it is pretty obvious that management and/or owners have stopped caring about this one probably for that reason. If they were smart they would offer free or massively discounted membership at this location for anyone with a West Ashley address until the new one opens. I was really disappointed because my brother and sister and law are members at James Island and we wanted to sign up to work out with them on occasion, but since 90% of our sessions would be at West Ashley, we aren't signing up. We really tried to give it a chance and did the 3 day trial. We worked out Sat/Sun and today. Too many other options in the area to settle for this place. Only real positives were the fact that the place was basically empty Sat and Sunday. We did meet 2 friendly staff members Alex and Cindi.
BRIAN PRESLEY
June 25, 2018 23:21
do not let them lie to you and you it is not a contract I would never have signed a contract because I knew I would not be fully committed needless to say I paid for 3 months without stepping inside during the time then had lost my credit card so it canceled the auto payment then 6 months later creditors calling me for 600 for remainder of contract so left GM of west Ashley store a message and it was supposedly taken care of now 3 months later I get a call from someone that bought the debt from them and is calling me THIS COMPANY IS SCAMMER
A Google User
April 2, 2018 15:20
I like the gym well enough. I usually go to the Hanahan location which is open 24/7. But I have issues with the management in West Ashley. I signed up to get a personal trainer to work with one trainer in particular. He left the gym not even 1 month after me signing the contract. I was not notified of this until I came in for my next session with my trainer and he wasn't there. I was not given the option to discontinue my contract or work with a new trainer. The new trainer they gave me only wanted to give me 1 maybe 2 workouts a months...for $140?! No thanks! So I tried to cancel my training. And they charged me for the next month even though I have told them repeatedly I do not want the training services and will not use it. But who cares about actual customer services? NOT THESE PEOPLE!
Ash P
April 2, 2018 15:20
I like the gym well enough. I usually go to the Hanahan location which is open 24/7. But I have issues with the management in West Ashley. I signed up to get a personal trainer to work with one trainer in particular. He left the gym not even 1 month after me signing the contract. I was not notified of this until I came in for my next session with my trainer and he wasn't there. I was not given the option to discontinue my contract or work with a new trainer. The new trainer they gave me only wanted to give me 1 maybe 2 workouts a months...for $140?! No thanks! So I tried to cancel my training. And they charged me for the next month even though I have told them repeatedly I do not want the training services and will not use it. But who cares about actual customer services? NOT THESE PEOPLE!
Barry Weissglass
March 25, 2018 16:07
Dirty, rusted equipment, most of the tv' s on the aerobic equipment don't work, wires hanging off the equipment
Carol Fenwick
March 1, 2018 20:48
I love this gym. It's great to have gyms all over town as well as 24-hour access to several gyms.
A Google User
March 1, 2018 20:48
I love this gym. It's great to have gyms all over town as well as 24-hour access to several gyms.
Valery Neiman
November 6, 2017 21:54
Good stress free and pressure free gym. Has many free classes to chose from like yoga, spin, Kik boxing ect.
Julia Miller
October 25, 2017 11:49
The free trial they offer is for one day, which is the shortest trial of any gym in the area. When I went in the gym wasn't crowded and they have a good bit of equipment. Everything I used was functioning properly and it looked like they had a decent variety, which is why I'm giving them two stars. The other reviews are saying they couldn't get information about membership costs because whoever they spoke to was giving a sales pitch, but I couldn't seem to get any information from the girl working when I went in. I asked a lot of questions she didn't know the answers to and she finally gave me a little information sheet with hardly anything on it.
Basically I found out that this gym is ridiculously overpriced with incompetent staff. It would be my last ditch option if I absolutely couldn't find a better gym in the area.
Daniel Duncan
October 25, 2017 11:49
When I went to cancel my membership after my 12 month contract, they tried to charge me an additional fee of $39 which was not in my contract. Before that, they tried to shame me into not cancelling at all. Needless to say, they make it extremely difficult to cancel your membership, and they will try to fleece you for extra money on your way out the door.
The gym itself is pretty average. There are a decent number of treadmills and ellipticals, but there is only one squat rack. I'd recommend going somewhere else.
Victoria Munzenmaier
October 25, 2017 11:49
I would recommend the membership side they are awesome. I would not recommend the personal training side or at least do not get help from Brittney when doing any of the contracts she tells you one thing and you end up signing something else so needless to say im out of $240 and I will never go back and they refuse to make it right. And after doing research im not the only one they have done this to. So sooner or later it will catch up with them.
David Farnham
October 25, 2017 11:49
This is my first Gym I've joined in a while and they really set the bar high. Plenty of equipment for people to use with a knowledgeable staff to help in any way. If you are looking for a quality gym for a good price this is your place.
John Oliver
October 25, 2017 11:49
Friendly staff, clean, and enough equipment - been with O2 (formerly ESAC) for a long time with no reason to go anywhere else.
Daniel Duncan
October 22, 2017 14:01
When I went to cancel my membership after my 12 month contract, they tried to charge me an additional fee of $39 which was not in my contract. Before that, they tried to shame me into not cancelling at all. Needless to say, they make it extremely difficult to cancel your membership, and they will try to fleece you for extra money on your way out the door.
The gym itself is pretty average. There are a decent number of treadmills and ellipticals, but there is only one squat rack. I'd recommend going somewhere else.
Julia Miller
September 23, 2017 14:58
The free trial they offer is for one day, which is the shortest trial of any gym in the area. When I went in the gym wasn't crowded and they have a good bit of equipment. Everything I used was functioning properly and it looked like they had a decent variety, which is why I'm giving them two stars. The other reviews are saying they couldn't get information about membership costs because whoever they spoke to was giving a sales pitch, but I couldn't seem to get any information from the girl working when I went in. I asked a lot of questions she didn't know the answers to and she finally gave me a little information sheet with hardly anything on it.
Basically I found out that this gym is ridiculously overpriced with incompetent staff. It would be my last ditch option if I absolutely couldn't find a better gym in the area.
David Farnham
July 25, 2017 14:07
This is my first Gym I've joined in a while and they really set the bar high. Plenty of equipment for people to use with a knowledgeable staff to help in any way. If you are looking for a quality gym for a good price this is your place.
Victoria Munzenmaier
June 2, 2017 12:26
I would recommend the membership side they are awesome. I would not recommend the personal training side or at least do not get help from Brittney when doing any of the contracts she tells you one thing and you end up signing something else so needless to say im out of $240 and I will never go back and they refuse to make it right. And after doing research im not the only one they have done this to. So sooner or later it will catch up with them.
Cheryl Livernois
April 13, 2017 23:37
Wonderful gym. Great staff. Very clean. Highly recommend.