Reviews

Rated 4.5/5 based on 26 customer reviews.
February 27, 2020 16:23

I noticed a lot of negativity about booking classes. While it is true that they fill up fast, the way I have overcome that is when I wake up early in the morning to go to class before work, I book a class for the new day that opened up. But even when I decide "Shoot I don't want to wake up early tomorrow, I want to move to the evening class 24/48 hours prior" I can almost always get on the waitlist, and quite frankly, every time I get on the waitlist, I am almost always allowed in. Even if you are like 18th on the list, if you show up early, its first come first serve for waitlisted people. You don't have to be "accepted in" officially. I really enjoy the place, and the people!

February 24, 2020 14:14

It is incredibly motivating and I love that every class is different, yet familiar. After a few weeks, you get to know many of the exercises so that you know how to do them and what weights/pace to do, but the order and reps and how they fit into the workout are always fresh. The other big thing is that you see results and the constantly adjusting heart monitor approach keeps you from plateauing and keeps it challenging. It is great from top to bottom, the equipment, the coaches, the music, and of course the workout.

February 1, 2020 19:52

Impossible to get a class. You will need to book the class at least 2 weeks in advance as soon as the new classes are posted.

Machines stay broken for far too long.

Bluetooth connection to track heart rates goes down too often too.

Owner and manager are clearly maximizing the amount of subscriptions they have on file and putting the minimum into upkeep.

Do yourself a favor and go elsewhere.

January 22, 2020 09:06

The workout was challenging, but doable. There was never a point where I felt I could not perform a certain exercise because there was always a modification available if it was too difficult or if my knee injury wouldn't allow me to perform it as is. I felt motivated the entire time by JR and the atmosphere. I definitely got in a solid workout.

January 21, 2020 08:41

Workout is great - super challenging but filled with variety. And Sibe is an awesome instructor! Very attentive and encouraging!

August 30, 2018 04:06

Excellent workout based on scientific principles to promote cardiovascular fitness. Includes time period rotations on 3 separate machines. Staged to warm up and operate in 2 dif cardio zones based on % effort over a 60 min period based on heart rate which is monitored throughout the class. Facilitated by trained coaches in a class structure with individual attention ... all rockin to awesome tunes!

August 30, 2018 04:06

Excellent workout based on scientific principles to promote cardiovascular fitness. Includes time period rotations on 3 separate machines. Staged to warm up and operate in 2 dif cardio zones based on % effort over a 60 min period based on heart rate which is monitored throughout the class. Facilitated by trained coaches in a class structure with individual attention ... all rockin to awesome tunes!

August 24, 2018 16:52

Great workout place. We were out for the summer and we had Lori as an instructor. She was great! It was obvious of the passion she has for her job and the desire to help others.

August 24, 2018 16:52

Great workout place. We were out for the summer and we had Lori as an instructor. She was great! It was obvious of the passion she has for her job and the desire to help others.

July 26, 2018 19:38

Diverse workouts ! Great instructors with good music. Very motivating !

July 18, 2018 15:41

The visual feedback is so helpful and motivating for me. I've always wondered if working out was "doing anything" besides exhausting me. I love being able to glance at the screen to see my heart rate, calories and what I need to do to reach the goal of 12-20 splat points. Also love that the coaches walk you through everything. I don't want to have to figure out my own workouts at a gym. Love having their expertise to guide and push me!

July 18, 2018 15:41

The visual feedback is so helpful and motivating for me. I've always wondered if working out was "doing anything" besides exhausting me. I love being able to glance at the screen to see my heart rate, calories and what I need to do to reach the goal of 12-20 splat points. Also love that the coaches walk you through everything. I don't want to have to figure out my own workouts at a gym. Love having their expertise to guide and push me!

July 11, 2018 16:36

ned up through email to do my first class. It was free and the person emailing me was helpful and quick to respond to get my boyfriend and I in for our first class. We were able to get into a class the same exact day that we emailed them! We thought this was a good sign after reading comments about this location being overcrowded with no workout slots available.

We arrived early for our workout. A girl at the front desk checked us in. he was really kind and easy to talk to. She did almost immediately begin asking us about signing up for memberships. Se had a chart with all the pricing that she showed us. It was weird considering we hadnt even done the workout yet.

Workout was great. JR was an awesome instructor! Personable and knowledgeable. The gym area was clean and organized and the music was fun and upbeat.

After the workout I told the people upfront that we wanted to think about it before signing up. We ended up signing up the second we got home. The first impression was amazing! We were so excited to get started. I got a full time membership and my boyfriend did the 4 times a month membership. The girl that helped me sign up scheduled me for my first two classes easily and I was excited to start!

We were leaving for vacation so I wouldnt be going back for about two weeks meaning even while I was away I was going to be scheduling classes for when I got back.

I was on the app exactly when I needed to be to schedule my class. They were full! 1 minute after opening. completely full. So i figured I am full time I can schedule the following day. Same exact thing! 1 minute after the class being opened it was full! So not only couldn't my boyfriend get his 1 in a week. I (for my first 2 weeks there) would only be doing 2 workouts! I paid for full time and in two weeks can only go 2 times???!

Which is funny because when we were interested in singing up for the free class they got us in that same day. Probably let us in front of members who should have taken precedence over us.

So before even taking a class I decided this was not for me. I couldn't do the signing up online. The high price was worth the workout, but not if I could only go 2 times in two weeks. What was I paying for then?

I called to cancel. No answer. Called three times in one day no answer. Sent an email as they ask in their automated answering machine. No answer. Wake up one morning to another charge for 15$.

No surprise that I have called several times today and sent emails and have yet to get a response. I am confused as to why they are never able to answer the phone. Why are they saying to email if they do not answer those either? Why are they letting people sign up when they know they wont be able to get you in for a workout at the time that you want.

This place was a huge flop for me. I am now at a more traditional gym full time taking classes with a trainer 2 times a week and I am paying 2$ less than what I would have been at orange theory. Not worth it! I feel like this was a good idea but when actually played out it just doesn't work. The signing up for every single class on the app just does not work especially when I couldn't even get into classes.

Also, hard to trust them when I keep being charged and haven't even been there in over a month and a half.

****they swipe your credit card even on your free trial***

June 7, 2018 13:06

Work outs are geared toward all fitness levels. Coaches are very approachable and correct your movements if you aren't doing them correctly. Each workout is challenging and different each time I go. I love OTF and would definitely recommend them.

April 25, 2018 12:44

I love how the workout is different everyday. All the instructors that teach the 5am classes are awesome and really push you through the class

March 16, 2018 08:48

efficient and effective! professional front desk staff!

January 10, 2018 18:12

Let me start out by saying that OTF is an amazing workout, and the trainers and staff at the Pittsburgh East End location are awesome! Now the reason for the two star review.. getting into classes is an absolute nightmare. The schedule comes out two weeks in advance, and the classes fill up almost immediately upon release. This means you need to have a fairly constant daily schedule over a two week period. This in itself isn't a huge issue, and my partner and I loved the workout so much that we would wake up at midnight just to sign up. However recently the release of the schedule has been erratic, making it impossible for us to get into the classes we want. Upon asking the staff when the schedule is released so we could plan to sign up, we were told anywhere between 8pm and midnight. I'm not sure why they can't prepare the schedule ahead of time and have it release automatically at a consistent time every day, but for $160/mo it's ridiculous Im expected to diligently watch my phone for a four hour window every day just to get into classes. Note that I started working out at OTF in Chicago IL before I moved to Pittsburgh, and that studio has none of these issues.

December 19, 2017 15:49

Orange theory is a great place to workout. Every day is a new challenge, and I like not thinking about what I am going to do. I am on the monthly plan of $59/four workouts per month. It is a nice addition to my life knowing that once a week, I will have an intense workout that helps maintain and tone my muscles. I travel often and have enjoyed dropping into other locations!

December 12, 2017 11:16

I had a great time, the trainer "JR" was great, the music was good and the workout intense. Though I can barely move right now I would recommend Orange Theory and would consider returning

October 24, 2017 17:40

Great instruction, great environment and staff! Highly recommended!

October 24, 2017 17:40

I love OTF. The workouts are amazing and I feel energized for days after. OTF has enhanced my outdoor running and training more than anything I've tried before.

October 24, 2017 17:40

You'll be exhausted but it is so rewarding and worth it. The trainers and way the class is structured keeps it from getting boring like most exercise routines.

October 24, 2017 17:40

It is a great workout. But the gym is getting busier and its harder to get into classes - and with having to prepay for the month, only be able to quit in 2 months, and losing any unused sessions - its getting to be a worse experience.

October 24, 2017 17:40

The coaches at East End - Pittsburgh are the best. They make the workout a positive time. At 5 AM, Wes, Holly, Claire, and JR are energetic and enthusiastic. They make me want to do the best I can during the workout. I love the variety of the Orangetheory workout. My favorite class is one with a lot of short blocks. I recommend Orangetheory to everyone I know.

September 9, 2017 10:22

You'll be exhausted but it is so rewarding and worth it. The trainers and way the class is structured keeps it from getting boring like most exercise routines.

February 21, 2017 08:14

The coaches at East End - Pittsburgh are the best. They make the workout a positive time. At 5 AM, Wes, Holly, Claire, and JR are energetic and enthusiastic. They make me want to do the best I can during the workout. I love the variety of the Orangetheory workout. My favorite class is one with a lot of short blocks. I recommend Orangetheory to everyone I know.

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