Nini Le
October 23, 2019 18:21
The facility was clean, with a wide variety of equipment and class options. I initially liked it very much. Staff were friendly, and there were initially options for all skill levels. After about 2 months, the classes started to get disorganized, time changes without updating the website but posted on facebook. Then the Instructors time slots were moved around and became inconvenient times. This boxing gym (although offered kids classes) didn't feel like it was accommodating for beginner boxers. Due to the reasons above in addition to the location being across from a shelter, I decided to cancel. I turn in the access card, but was charged an additional 2 months after my card was submitted. There was some confusion in the cancellation process, and I had to follow up several times to confirm the account was really closed. I don't mind paying the additional month's fee for my early termination, but I do mind paying 2 additional months after my access card was taken from me. They are a nice "mom n' pop' gym, with that friendly feel, but I have little trust is their management of my account and ability to communicate terms and conditions.