Cara Bruner
October 24, 2017 15:45
Poor customer service!!! I was the first and only customer into the store, arrived right when it opened. Based on my count, there were at least 4 employees working.
I was looking for a particular short that I saw online and browsed around the entire store, was never asked if I needed help by anyone. I gave up looking, ended up selecting a scarf for a present, brought it to the counter to check out and waited for a long time before anyone came to help me check out. I was tempted to just walk out.
Keep in mind there were two employees directly behind me. Not one of them even acknowledged that they would help me. They just kept straightening yoga pants on the front table.
Then to top off everything, there was a small trampoline next to the register that my 3 yr old climbed on. I told her I didn't want her on there and she needed to get down and what does an employee do.... She encourages her to do it by asking "how high can you jump" Hello, did you not just hear me asking her to get down?!?! How about you stop encouraging my 3 yr old to behave poorly and check me out at the register so I can leave.
Here's the sad thing from all of this, if I would have been properly helped, I would have probably spent a lot more money while I was in there. But since I was ignored, I'll just have to continue to purchase my clothing online.