Reviews

Rated 4.3/5 based on 34 customer reviews.
February 6, 2020 13:11

Earlier this year (March) I weighed 600lbs, I was nervous about going to a gym because I thought people would stare.. I finally decided to go and no one made me feel bad or stared at me, Quite the opposite! Staff and other gym members befriended me and encouraged me.. it has been 11 months now and I am down from 600 to 385 and feeling great about my future for once! I love this gym and this company and I have recommended it to several people and they are now members too!

January 27, 2020 13:11

This has been my gym for roughly three years.
The manager is extremely helpful and super nice, and the staff is quick to answer any questions. The gym is always clean, and I love the vibe.

December 9, 2019 23:50

Very positive atmosphere, lots of older couples, moms, families, no crazy bodybuilders or aggressive gym heads! Everyone is very chill, respectful, wipes their machines and is polite! Super clean facilities, very nice new locker rooms, and the hydro massage is AMAZING! Spring for the black membership-- taking friends with me for free every time us helping me go twice as frequently.

October 12, 2019 22:25

My husband and I have enjoyed every minute of our new membership at this location. Our son is a personal trainer and came on a day pass with us to be sure we are following the workout plan he designed for us. Our son was so impressed with this location, in which I shared how much we like it. My husband hasn't stopped talking about the amount of equipment and space. I'm loving the staff and my lifestyle change.

September 24, 2018 02:06

Great place to workout if you traveling it's very clean and neat this is the only pf that I give 5stars so far great job staff keep up the great work.

August 27, 2018 10:23

I like the atmosphere. Good place for me to lose some weight.

August 27, 2018 10:23

I like the atmosphere. Good place for me to lose some weight.

August 4, 2018 12:02

The atmosphere is perfect. Plenty of machines to use. Never have to wait on a machine.

August 4, 2018 12:02

The atmosphere is perfect. Plenty of machines to use. Never have to wait on a machine.

July 23, 2018 12:53

Excellent option for beginners with enough variety for mor experienced customers. 24 hour access so no excuses about being able to get to the gym while its open. Whatever your fitness level or goal, PF is an excellent choice.

July 23, 2018 12:53

Excellent option for beginners with enough variety for mor experienced customers. 24 hour access so no excuses about being able to get to the gym while its open. Whatever your fitness level or goal, PF is an excellent choice.

July 12, 2018 10:37

Staff is great! The location and size of the gym is really nice. There is a lot more equipment than I thought there would be. It's really clean and inviting!

July 12, 2018 10:37

Staff is great! The location and size of the gym is really nice. There is a lot more equipment than I thought there would be. It's really clean and inviting!

July 2, 2018 21:08

Great gym great staff just wish they a little bit more equipment

June 27, 2018 12:36

Signed up for a one year contract for my roommate and myself, two accounts which I paid for until the completion of the year, now they want to keep charging me and state I have to come into the club to cancel a membership that was supposed to be expired. Also they're billing service which has no ability to do anything but collect money is calling my roommate threatening to send her account which was on my card for payment to collections. She is 100% disabled and on a fixed income. Also, I'm a truck driver out on the road most of the time and they say I can't cancel over the phone, I suggest not getting a membership at this club as they have horrible business practices.

June 26, 2018 22:35

Female staff is not on point just here to pass time they truly don't give a s... About the patrons and their facial cues and affect is the worst. But place nice and clean . Only one hydrobed working. Up your staffs training game and get rid of people who do not care about patrons

May 24, 2018 07:30

Love our local PF. The facility is always clean and staff is very friendly! We always leave with a sweat!

May 1, 2018 08:53

Personally, I really enjoy this gym. The staff is always helpful, friendly, and genuinely listens to any member, and potential member alike. You can work out here without being judged, and the people are nice enough to strike up a conversation with, if you need advice. I've been going here for a couple weeks now, and I plan on staying a planet fitness member.

May 1, 2018 08:53

Personally, I really enjoy this gym. The staff is always helpful, friendly, and genuinely listens to any member, and potential member alike. You can work out here without being judged, and the people are nice enough to strike up a conversation with, if you need advice. I've been going here for a couple weeks now, and I plan on staying a planet fitness member.

April 27, 2018 12:35

I like how I can come in and workout without feeling like I don't measure up to the fitness standards of other people in the gym. I also appreciate that the staff is personable, helpful and friendly. The trainer is very knowledgeable and is great at modifying workouts for those with injuries.

April 13, 2018 20:08

Tried to join twice but only would accept my credit card (debt) for the sign up part but said I had to have a checking account to be a member. They said this was because if my credit card got stolen or lost this was to protect me. I called my debt card and asked for a routing number and they said they don't have routing numbers and they informed me that other Planet Fitness locations take our card and was not sure why MWC location would not take ours. Hmmmm? I don't have a checking account. My husband and I really wanted to join but because we choose to do our finances by prepaid debt we can't join. Guess we will join the "Y" or another gym in our area. So because of the closed minds at this gym and because they won't accept our debt card we have to search and join elsewhere. I will not, in the future, recommend Planet Fitness to anyone.

April 11, 2018 11:59

It's a very nice gym and the staff is awesome too! They have just about every machine you can think of and most of them have instructions on how to use them.

April 1, 2018 19:17

Enjoyed going with a friend and would like to join one day when my son is older. Very nice place, clean, and very friendly people.

March 27, 2018 18:27

The environment is great. I do wish they had a basketball court. And the weights are limited to people who are looking to truly body build or seeking major strength increase.

March 27, 2018 18:27

The environment is great. I do wish they had a basketball court. And the weights are limited to people who are looking to truly body build or seeking major strength increase.

February 24, 2018 12:17

Easy place to workout. Courteous staff and patrons.

January 21, 2018 01:39

Got a tour bc 10 gym is trash!!!! gym is nice amazing massage equipment but the judgement free zone deal is bit rediculous! There is literally a poster on the wall judging people who do particular things and they don't want buff or built people at that gym? Also at night parking lot is sketchy.

January 5, 2018 10:51

Car is broken into at this location and NEVER does a manager reach out, is refusing to reimburse my fees (only a member 3 weeks), aaaannnd is requiring me to pay $58 to cancel my membership. Judgement free zone huh? And obviously inconsiderate to basic customer service. PLEASE SHARE, AND BE CAREFUL WHERE YOU PARK OBVIOUSLY (all he basically said was he couldn't see my car in his camera view)

October 24, 2017 11:28

The planet is an awesome place to work out. It's always clean, the staff is helpful and friendly, the pricing is affordable, the equipment always works properly, and of course the environment is "judgement free"

October 24, 2017 11:28

This fitness center (NOT your typical gym) is very clean, well staffed, and always open.
The staff is super friendly and extremely helpful! The manager, Desiree, is the absolute best. Very professional and went out of her way to make sure things went smoothly for us.

October 24, 2017 11:28

What some people don't seem to understand is that this is a place for fitness beginners or people just looking to workout in a more relaxed atmposhere which means the equipment, classes, etc. are going to be more basic than some other workout facilities. So if you're training to become an Olympian, you may get more enjoyment or satisfaction working out at a facility more suited to your tastes and fitness goals. Personally, I greatly enjoy the convenience, affordable price, equipment selection, & helpfulness of the staff.

October 24, 2017 11:28

It is really a no judgement zone! I love all the different types of machines to help you work out.
The total enhancement machine? My favorite! ! The price for membership is so low, it's unbelievable! Definitely the place to be!!

October 4, 2017 16:21

Love this place

June 14, 2017 10:28

The location is good, easy to get in and out of. There is plenty of parking. Inside is very clean and the equipment is in good working condition. There is also a lot of the cardio equipment to use.

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